BigRock Reviews and Expert Opinion

Based on 55 user reviews in 1 language
6.6
Good

Customer score for BigRock

  • Reliability
    6.7 / 10
  • Pricing
    6.9 / 10
  • User Friendly
    6.4 / 10
  • Support
    6.5 / 10
  • Features
    6.4 / 10

Detailed Scores / Summary

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Sudarshan Vidhate
Sudarshan Vidhate
India
  • Reliability8
  • Pricing8
  • User Friendly2
  • Support2
  • Features8
5.6
NEW

If they got your money, just forget it

Service used: VPS
Jan. 12, 2021:
Delete option is given for an order, but no refunds.

Even a grocery retailer don't have these kind of policies. If you are treating customer like this, why he would think to put any new orders with you?

you are simply holdin...Read More
I was genuine user since 2013 (Unlike their contracted digital marketers coming to cleanup the image by fake appraisals)
*I can say “Just money hoggers!”*
If they got your money, they simply don't return in any way.
They provid...Read More
BigRock
Hey Sudharshan! We are extremely sorry for this inconvenience. Can you please share your BigRock ID and contact details? We will have an expert from our team get back to you.
Grace Nora
Grace Nora
India
  • Reliability6
  • Pricing8
  • User Friendly8
  • Support8
  • Features8
7.6
NEW

BigRock Experience

Service used: Shared - Business (Windows)
With BigRock hosting, I bought a new domain for my website. I have the best experience. By using BigRock Coupons provided by the Saveplus platform, I got my domain at a lower rate. Also, by purchasing the domain from BigRock, I got free G-suit access.
BigRock
Hi Grace! Thanks a ton for your response! We are glad that you are enjoying the BigRock experience!
Bernd Schniederlin
Bernd Schniederlin
Russia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support8
  • Features10
9.6
NEW

Fantastic for .COM domains

Service used: Shared - Business (Linux)
I have had the best experience, with BigRock, hosting my website and buying a bunch of different domains and domain names from them. There are many such instances where in I felt that their support team's assistance was superior t...Read More
Natan Ray
Natan Ray
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Stay away from BigRock

Service used: VPS - 4
I have purchased a VPS from BigRock. And within 1 day the server has been crashed by their novice employees setup quota settings on WHM Panel, the reboot the server and the server didn't came back. It's not 3rd day, I contact them...Read More
BigRock
Hello Natan! We are extremely sorry for this experience. Can you please share your contact details with us? We will have one of our experts answer your queries immediately.
SUMEET ADWANI
SUMEET ADWANI
Israel
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

NOT at ALL RELIABLE

Service used: VPS - 1
1. Whenever you contact the support team, you never get answers, every time i ask for support, i end up getting answers as "We cannot help you with this".
2. after renewal of VPS, my website vanished, again from support got the a...Read More
BigRock
Hello Sumeet, we deeply regret this experience. Can you please share your contact details and BigRock ID? We will have one of our experts attend to your queries immediately.

Typical BigRock Prices

Service Monthly Price Range
Shared Hosting CA$1.27 - CA$10.76 8 plans
VPS CA$21.58 - CA$345.67 10 plans
The Services & Prices are taken from www.bigrock.in

BigRock Expert Review 2021

Written by: Craig Timmins

BigRock Rating

  • Reliability
    9 / 10
  • Pricing
    9.5 / 10
  • User Friendly
    8 / 10
  • Support
    9.5 / 10
  • Features
    7 / 10
8.6
Rated by Craig Timmins
Expert

Overview

Affordable Hosting With Basic Features

With prices starting at rock bottom an confidence boosting uptime guarantee's and 30-day money back guarantee's you can see why Big Rock Hosting tempts plenty of host seekers from across the World. If you are a bigger company that required advanced features and services to cope with high traffic demands then you may need to shop around, but for those looking to cash in on a great price that offers basic hosting and domain features then you can't go far wrong with BigRock.

Why Choose BigRock Hosting?

  • Very low prices
  • Service backed-up by guarantees
  • 24 hour support
  • Simple web building tools

Want to know if BigRock Hosting is right for you?

Let's check it out.

Reliability

99.9% Uptime on VPS Hosting

Generally BigRock Hosting is reliable and rarely has any issues. The servers are mostly USA based and are solid to the core which makes the network impeccably strong. They do offer a 99.9% uptime service on VPS Hosting, and looking around at reviews you don't come across any downtime problems for shared hosting or specialised hosting either.

All this talk is backed up by a 30-day money back guarantee so if you aren't 100% happy with the service and feel it lacks any kind of transparency then you can get your money back.

Features

3 Main Plans With Unlimited Space & Bandwidth

There are 3 main hosting types that are offered with Big Rock and they are Shared hosting, Specialized hosting, and Reseller hosting, all tailored to a different type of customer. With each hosting plan you get a great deal of basic features, but don't expect any of them to really wow you as they are standard web building features.

You standard mid-range shared hosting plans come with unlimited bandwidth, space, 5GB of database space, CPanel, and unlimited transfer. Many features are missing from the Essential plan but as this is the cheapest option of just over $2 per month you can see why it is stripped back so much. Nonetheless its a great plan for beginners.

[features_table]

Support

Solid Tech Support & Customer Service

Now many people may feel that because the company is based in Indian, that there must be some catch to the prices and the service offered. The simple fact is that BigRock are genuinely a decent company that offer a 24/7 support service to its customers. With live chat and phone support available around the clock, and qualified technicians on hand to help you solve a problem, you are in good hands.

There are also a few extra support options such as a knowledge base packed full of articles and tutorials on everything you need to know about hosting, maintaining and marketing your website.

  • 24/7 support
  • Live chat and phone
  • Qualified agents
  • Knowledge Base
  • Email

Pricing

Rock Solid Hosting For Little Money

When it comes to pricing there are many price bands you will see, for example with Shared Hosting comes a number of different sub-plans, and then under that a number of different prices depending on the length of time you want to commit to, so it can get somewhat confusing.

In your typical shared hosting plan you have the option to go with a Linux or a Windows setup, with Linux plans being the slightly cheaper of the two. Therefore if you wanted to take out a Linux plan for a minimum 1 year term you would pay $4.29 per month. However, if you decide to commit to a 10 years plan you could save BIG TIME, as the price comes down to $3.49 per month.

The cheapest plan comes in as low as $1.59 per month when you go for a 10 year plan.

User-Friendly

CPanel Comes as a Helping Hand

Every hosting that comes with CPanel as part of the package is always a user-friendly hosting company in my book. The very fact that CPanel becomes a portal to many different areas of your hosting makes it easy to navigate your way around to databases, email forwarders, and sub-domains (to mention just a few tools you can get to).

If that's not all, you can buy a domain from BigRock as well, so this ties in nicely with your hosting plan.

Summary

A Basic Service Full of Class

BigRock act as a very affordable way of getting your website hosted, with plans that start from as little as $1.59 per month. They may not be for everyone, and by that I mean they are more focused on helping smaller businesses and individuals as some of the more robust advanced features are missing from the hosting plan line-up.

With a strong support area, decent features, and guarantees to give you that confidence boost, BigRock really do a great job in this sector.

Pros

  • Affordable
  • 24/7 Support
  • 99.9% Uptime
  • Good discounts for yearly purchases

Cons

  • Based In India (Which could put people off)
  • The Essential plan hardly has any features or high specs
Read the full expert review Visit BigRock See plans & pricing

BigRock Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Essential (Windows) 500 GB 2 TB CA$1.27 8.6
Premium (Windows) Unlimited Unlimited CA$4.94 7.9
Business (Windows) Unlimited Unlimited CA$10.54 7.5
Pro (Windows) Unlimited Unlimited CA$10.76 4.8
Starter (Linux) 500 GB 2 TB CA$1.27 5.7
Advanced (Linux) Unlimited Unlimited CA$3.43 7.7
Business (Linux) Unlimited Unlimited CA$5.58 5.9
Pro (Linux) Unlimited Unlimited CA$7.74 9.2

VPS Hosting Plans

Plan Name Space RAM OS Price Score
1 20 GB 512 MB CA$21.58 2.0
2 30 GB 768 MB CA$32.39 6.6
3 40 GB 1 GB CA$45.34 6.6
4 60 GB 1.5 GB CA$62.63 2.0
5 80 GB 2 GB CA$82.08 6.6
6 100 GB 2.5 GB CA$108.00 6.6
7 140 GB 3.5 GB CA$136.10 6.6
8 200 GB 5 GB CA$200.92 6.6
9 260 GB 6 GB CA$259.24 6.6
10 350 GB 8 GB CA$345.67 6.6
A Free Domain is included when purchasing any hosting service from BigRock
Submit a BigRock Coupon

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