Expert and User Insights by Verpex Hosting Customers
Verpex is a leading web hosting provider, is well-regarded for its robust and scalable hosting solutions. Their reseller hosting is a standout, empowering users to manage multiple clients effortlessly, while their managed plans take the technical burdens off your shoulders, ideal for all users regardless of technical expertise.
As a website owner and hosting expert, I’ve extensively evaluated various web hosts and chosen to focus on Verpex for an in-depth review. If you’re considering this hosting service for your upcoming website, keep reading for my honest thoughts.
Established in 2018, Verpexis a relatively new company based in Chelsea, Vermont, US. Despite its young age, Verpex has already achieved a significant milestone by hosting over 240,000 websites. Offering a range of packages, including Reseller hosting and cloud web hosting, Verpex emerges as an excellent option for both personal and business websites.
Verpex has a rating of 4.9 stars from 113 reviews on Hostadvice, This is considered a very good rating, indicating that the majority of customers have had positive experiences with Verpex. On Trustpilot, Verpex is rated 4.6 out of 5, based on reviews from 224 people.
Verpex provides a diverse range of hosting plans, including Reseller, WordPress, Cloud, Shared, and Managed hosting, suitable for entrepreneurs, agencies, businesses, and individuals. Their state-of-the-art data centers, located worldwide, ensure optimal performance and reliability, offering fast and efficient access to your website for a seamless user experience.
In my opinion, Verpex is a reliable and versatile hosting provider with a wide range of plans, making it an excellent choice for various website owners.
Verpex Hosting
Verpex offers tailored hosting plans for all, from novices to enterprises, with standout reseller and managed hosting solutions for effortless website operation.
Our team of experts carefully considers various aspects such as performance, features, customer support, and cost-effectiveness, among others, and assigns a score to each host.
With our standardized rating system, you can rely on data and numbers, and make an informed decision to select the best provider for your website.
Parameter
Score
Why we gave this score
PRICES
8.0
They offer affordable cloud/managed hosting solutions. However, I’d give it 8.0 because I think the plans are quite limited and they need to add more.
FEATURES
9.5
Verpex offers an incredible range of features. However, I’d give it a 9.5 because they use the same old cPanel.
PERFORMANCE
9.5
With 99.99% uptime and 2.5 s load time, Verpex stands out. However, I’d give it 9.5 because the performance score for most websites was 95%.
USER FRIENDLINESS
8.5
It’s extremely user-friendly and easy to set up. However, I’d give it 8.5 because it uses the same old cPanel.
SUPPORT
9.0
They offer support options like phone, livechat, email support, blog, and a huge knowledgebase. However, I’d give it 9.0 because live chat isn’t that helpful.
Prices & Plans – 2024
Verpex offers shared web hosting plans, managed servers, and reseller hosting plans for its customers.
They accept Credit/Debit Card (All major credit/debit cards accepted), Paypal, Bank Transfer/Wire Transfer, Direct Debit, Cheque, Flutterwave, Paystack, and Paysafecard.
The Silver plan offers great value for money, with features such as unlimited bandwidth and 100 GB NVMe storage, high-speed hosting, free SSL certificates, and automatic daily backups.
TipTip: Perfect for startups, established businesses, bloggers and those who manage multiple websites.
The managed WordPress Professional plan has everything you need to kick-start your business website or blog.
TipTip: These plans suit individuals or businesses that want a more hands-off approach to hosting their WordPress website.
Their Pro Plan is tailored for established agencies and resellers who already have a strong client base. It allows you to create up to 50 standalone cPanel accounts, providing a perfect solution to manage your customer’s hosting needs.
TipTip: If you’re looking to start your own hosting business, consider using Verpex high-performance, white-label, and affordable reseller hosting.
Managed cloud hosting, shared web hosting, reseller hosting
1-Click WordPress
Free SSL certificate
Free Domain Registration/Transfer
cPanel & WHM
45 day money back guarantee
Verpex handles all of the maintenance and security updates on their servers, so you don’t have to worry about any technical issues that may arise. Lastly, its 45 day money back guarantee ensures that customers can try out the service with confidence knowing they can get a full refund if they are unsatisfied.
Verpex Hosting
Verpex offers tailored hosting plans for all, from novices to enterprises, with standout reseller and managed hosting solutions for effortless website operation.
Server speed refers to the amount of time it takes for the server to process and respond to a user’s request. A faster server will be able to handle more traffic and provide a better user experience.
Uptime refers to the amount of time that a server is operational and able to handle requests. A higher uptime percentage means that the server is less likely to experience downtime, which can result in a loss of traffic and revenue for your website.
Load time refers to the amount of time it takes for a website to fully load and be responsive on a user’s device. A faster loading time can improve user experience and decrease the likelihood of users leaving your website before it fully loads.
Like most hosting companies, Verpex promises 99.99% uptime.
I tested verpex.com on GTMetrix and the results were quite impressive:
The website had a fast load time of 2.5 seconds (fully loaded time) and an outstanding response time of 196 milliseconds (TTFB) . Additionally, the site demonstrated exceptional performance with a 95% score.
Verpex Hosting
Verpex offers tailored hosting plans for all, from novices to enterprises, with standout reseller and managed hosting solutions for effortless website operation.
Verpex offers 24/7 support via live-chat, phone and ticket. They also have a knowledgebase and blog for general queries & guidelines.
Phone
Verpex’s phone support feature is designed to provide customers with quick, personalized assistance for any issues they may be facing. Customers can easily get in touch with Verpex’s team of experts from anywhere in the world.
Livechat
Verpex’s live chat support feature allows customers to get real-time help from a knowledgeable representative.
Here are some screenshots of my chat with the agent:
Ticket/Email
Verpex’s online ticket support is an invaluable tool for customers looking to troubleshoot their website issues. However, you must login to generate a ticket. Here’s the email I was provided with by the customer support to contact them directly: support@verpex.com
Knowledgebase
Verpex knowledgebase contains documentation on all the features and plans offered on their platform. It’s full of tutorials to walk customers through common tasks step-by-step, such as setting up email or creating a website.
Blog
Their blog section is extremely helpful and includes tips and best practices for optimizing web performance, as well as troubleshooting advice on common hosting issues.
Verpex Hosting
Verpex offers tailored hosting plans for all, from novices to enterprises, with standout reseller and managed hosting solutions for effortless website operation.
Registering on Verpex is super easy. All you need to do is click on the “Orange button” > Choose your plan > Register as a new user by entering your basic details before purchasing the plan. You’re ready to explore Verpex’s features and enjoy a great user experience.
Verpex Control Panel
Verpex uses traditional CPanel which offers ample built-in features and add-ons that can be used to further tailor your experience. cPanel’s easy setup and user-friendly environment make it industry standard.
Installing WordPress on Verpex
Once you have purchased a plan from Verpex, you will be provided with the login details & link to cPanel on your email.
Login to cPanel > Scroll down to Software > WordPress manager by Softaculous
WordPress is successfully installed on your host.
Add an email account with Verpex
You can simply use cPanel to create email accounts
Conclusion: Do We Recommend Verpex?
In my opinion, Verpex hosting has a lot of potential to grow in the hosting industry. Their private cloud servers provide a reliable and fast hosting experience that can accommodate any size website or business.
Verpex offers a wide range of hosting options, including managed cloud hosting, shared web hosting, and reseller hosting, which can cater to different types of customers with different needs. The provider also offers several other features: Free SSL certificate, Free Domain Registration/Transfer, cPanel & WHM.
Overall, Verpex hosting provider seems to be a solid choice for those looking for a flexible and reliable hosting solution at an unbeatable price.
Still not sure about Verpex? Check out Brand review of similar companies:
Kamatera
Kamatera caters to all with tailored hosting solutions, emphasizing their top-tier VPS and cloud services. Designed for optimal performance and scalability, their offerings ensure seamless website functionality for any user.
FastComet offers tailored hosting experiences for every user, from novices to established businesses, showcasing their premier shared and cloud hosting packages for streamlined website operations.
HostArmada provides bespoke hosting journeys for all, from beginners to seasoned enterprises, highlighting their top-tier web hosting solutions for optimized web management.
Verpex Hosting has been a game-changer for my reselling business. The scalability, reliability, and exceptional customer service they offer are unmatched. Every query is addressed promptly, and their uptime is phenomenal. Highly recommend for anyone looking to elevate their hosting game!
Very bad customer support, slow replies and will try to downplay the server issues
I have a ticket that was opened 21 days ago and the support team keeps downplaying the server issues, one person replies every 24 hours with a message that practically has no resolution of the issue and keeps repeating the same thing over and over again. I have clients complaining about issues left, right, and center. It's a shame because it was a decent experience initially but recently everything has been going downhill. They moved our sites from an existing server to a new server in the name of necessary upgrade but it has all gone to the dogs after that day.
Found Verpex from Hostadvice and wanted to give it a shot, so far works great, no issues, customer support was very responsice and helpful. I would highly recommend using their services,
Verpex has made my online journey faster and better than I ever imagined. I appreciate knowing exactly what I'm paying for, with no hidden fees. The value they provide for the price is remarkable. Highly recommended!
I ordered and payed for web hosting and domain services, but during the 45 days refund period I decided to cancel the hosting.
Today I contacted support due to the unexpected information that my paid domain was lapsed. That was the moment when I realized that the refund for the web hosting didn't match with the received invoices and emails. And the previous billings under my Verpex account disappeared.
My favorite part that the support asked me to pay for the domain again. Right now I was informed (without any apology or further information about the process) that the money I paid for the domain is on my account as credit. Although it's invisible.
So - I don't have access to my previously paid domain (issued on the 18th August) - Verpex refunded less money for the webhosting than what I paid (only couple of euros, but still) - they insisted that they refunded the domain, even though I ever intended to cancel it - all the billings disappeared from my Verpex account - after seeing all the banking and invoice proofs they only told me to verify if the account credit (that I can't see) should be used for the re-activation for the domain (that I never canceled)
My sites are constantly closed from external attacks, access to the server is constantly broken, I asked a question before I got the service and the answer was "we are protected from attacks that never close". Those who give this answer cannot protect my sites in any way. I provide protection via Cloudflare, but cloudflare is insufficient when they find the real ip address of the server. They have really unprotected and weak servers. In 2 months, my sites were closed at least 50 times.
Security is paramount to us at Verpex, and we take every measure to protect our customers' online assets.I understand that you have faced challenges with external attacks and downtimes.
The issues you had were based on frequent DDoS attacks on you're website, our team recommended the use of Cloudflare, which is a widely recognized and effective solution for mitigating such attacks. Cloudflare's firewall and access rules can be powerful tools in safeguarding your websites.
I want to assure you that we are continuously working to enhance our server security protocols and data encryption processes with lots of security options that we give to our customers like
I reviewed your service history, and I see that you have not experienced any downtime due to server or DNS issues and all were based on downtimes based on DDoS on your website.
Furthermore, I noticed in your responses to tickets that you've described our support as top-notch. These kind remarks make it somewhat surprising to come across this particular review.
Please don't hesitate to reach out to us if you have any further questions or require assistance. We are here to support you in any way we can.
Security is paramount to us at Verpex, and we take every measure to protect our customers' online assets.I understand that you have faced challenges with external attacks and downtimes.
The issues you had were based on frequent DDoS attacks on you're website, our team recommended the use of Cloudflare, which is a widely recognized and effective solution for mitigating such attacks. Cloudflare's firewall and access rules can be powerful tools in safeguarding your websites.
I want to assure you that we are continuously working to enhance our server security protocols and data encryption processes and lots of security recommendations that we give to our customers
I reviewed your service history and I see that you have not experienced any downtime due to server or DNS issues and all were based on downtimes based on DDoS on your website. Additionally, I noticed in your responses to tickets that you've described our support as top-notch. These kind remarks make it somewhat surprising to come across this particular review.
Please don't hesitate to reach out to us if you have any further questions or require assistance. We are here to support you in any way we can.
Security is paramount to us at Verpex, and we take every measure to protect our customers' online assets.I understand that you have faced challenges with external attacks and downtimes.
The issues you had were based on frequent DDoS attacks on you're website, our team recommended the use of Cloudflare, which is a widely recognized and effective solution for mitigating such attacks. Cloudflare's firewall and access rules can be powerful tools in safeguarding your websites.
I want to assure you that we are continuously working to enhance our server security protocols and data encryption processes and lots of security recommendations that we give to our customers
I reviewed your service history, and I see that you have not experienced any downtime due to server or DNS issues and all were based on downtimes based on DDoS on your website. Additionally, I noticed in your responses to tickets that you've described our support as top-notch. These kind remarks make it somewhat surprising to come across this particular review.
Please don't hesitate to reach out to us if you have any further questions or require assistance. We are here to support you in any way we can.
Hello; Look at my conversations with your live support team. They confirmed the updates and deductions from https://status.mysecurecloudhost.com/. The server has been down many times due to your problems.
Yes, you provided me with very good support when I started working with you.
You recommended cloudflare to prevent DDoS Attacks. I added rules using cloudflare. The problem is not to use cloudflare or not. The problem is exactly that your servers are unprotected. When the real IP address in the cloudflare background was found out, all sites were shut down again. When I wanted to make a WHM / cPanel connection from my client panel, it gave an API error. I told this to live support and they told me that it was a general problem and that the technical team would solve the problem.
Before I started working with you, I told you that my sites would be attacked for running ads. You gave me confidence. Because of you, my google adwords accounts were closed because they saw my sites closed. That's why I lost customers. My advertising money was wasted.
Now you come to me and write a few explanations here. The only right thing is that you gave me good support at first. Nothing else is true.
Affordable price with very good package offer and support
I've looked for a hosting provider that offers an affordable price with more database size and Verpex has this. So I decided on their service. Experiencing with them for about 3 months. I've found that the support is very fast. If having any issue, they help solving it. The dashboard is easy to use and not confusable. The speed is also fast. In total I'm satisfied with the service. And the support team also doesn't ask for a review submission
If you're looking for a reliable and affordable web hosting provider, you should definitely give Verpex a try!
I've been using Verpex for my web hosting needs for a little while now, and I have to say I'm really happy with their services. One of the biggest things that drew me to them was their affordable pricing - as a small business owner, every penny counts! But beyond that, their support team has been amazing.
Overall, I've had a great experience with Verpex. They make hosting my website a breeze, and I love that they're always there to help when I need it.
I hope Verpex sticks around for a long time because they've been an absolute lifesaver for me and I feel confident in their ability to keep my site running smoothly. If you're looking for a reliable and affordable web hosting provider, you should definitely give them a try. Thanks, Verpex!
It is highly recommended after a long research for my startup over web hosting. I found this full features and pricy. You'll get best customer support in minutes on your query. Thanks
Verpex is one of the most reliable newbies. It comes with incredible performance and advanced security that keeps your websites safe.
Does the 45-day money-back guarantee apply to each feature?
No, the 45-day money-back guarantee does not apply to VDS orders, Dedicated Server orders, and domain costs. Those are non-refundable.
What kind of security features will I get with Verpex?
Verpex customers may enjoy SSH Access, ModSecurity, IP Blocker, SSL/TLS Status, SSL/TLS, Imunify360, Manage API Tokens, Hotlink Protection, and Leech Protection. However, there are also malware scans and firewalls.
Are the Verpex shared hosting plans limited?
The first limitation is that the shared hosting plans aren’t in your control. This means that if you are a heavy user, this might be a disadvantage for you.
Why are SSL certificates so necessary?
SSL Certificates protect your visitors’ data. Also, having an SSL Certificate will show your visitors that their information is safe and your website is not harmful. Another factor that increases the importance of an SSL Certificate is that Google and other search engines rank secured websites higher than those that don’t offer the protection of an SSL Certificate, making them a necessary part of your website.
Does Verpex come with an uptime guarantee?
Verpex provides a 99.50% uptime guarantee on its cheapest plans, which is relatively lower than the acceptable minimum of 99.90%. Without a decent uptime, your website may face frequent downtimes that result in losing loyal as well as potential customers. However, the company provides 99.99% on the rest of its plans, which is more than sufficient.
What’s the difference between cloud and web Hosting?
Web hosting covers any type of hosting where your website’s data and files will be stored. Most types of web hosting involve holding this information on a single server. Cloud hosting consists of several different websites sharing space and bandwidth across multiple servers in one or more data centers. If any site receives a spike in traffic, it can quickly draw on the server pool for additional resources. Therefore, cloud solutions are the most easily scalable form of hosting.
What is Verpex hosting?
Verpex Hosting is a cloud hosting platform designed to help businesses run secure and reliable applications in the cloud. It provides features such as auto-scaling, high availability, and serverless computing, making it an ideal choice for organizations that need to scale quickly and efficiently.
Is Verpex legit?
Yes, Verpex Hosting is a legitimate cloud hosting platform. It is well-known for its reliable and secure services, and has been used by many businesses of all sizes.
What are the best alternatives of Verpex hosting?
Some of the best alternatives of Verpex hosting are Digital Ocean, Cloudways, Linode, and Scala hosting.
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