Namecheap Reviews and Expert Opinion

Based on 14 reviews in 4 languages
8.2
GREAT

Customer score for Namecheap

  • Reliability
    8.0 / 10
  • Pricing
    8.6 / 10
  • User Friendly
    8.4 / 10
  • Support
    8.3 / 10
  • Features
    7.7 / 10

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Namecheap User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Pierre Bisaillon
Canada
  • Reliability 2.0
  • Pricing 10
  • User Friendly 6.0
  • Support 2.0
  • Features 4.0
4.8
NEW

All is good ... until it isn't

Service used: Shared
Web hosting has been fine for the past two years and decided to set up our email with them. BIG MISTAKE! 1 month in, hundreds of our emails disappeared in a flash. I switched my Outlook settings to not update in case anything more... Read More
Mihailo NC
Montenegro
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Mihailo NC

Service used: Shared
I was using Namecheap for 2 years and I have had no problems with them! Support is great and really fast! This year I will buy my first Shared Web Hosting! :) The best web hosting, for me.

 
Aaron Solomon
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Wonderful hosting company

Service used: Shared
I have been using namecheap for a couple months now and I have had 0 down time. I needed help with something and with there support being online 24/7 I was able to get help without issue and the pricing is wonderful too along with all the features best hosting company ever
user avatar
J
which host plan
user avatar
Aaron Solomon
First time my new website has been down
Up 2017-01-26 09:59:12 1346 hrs, 47 mins
Down 2017-03-23 12:46:27 0 hrs, 17 mins
user avatar
Aaron Solomon
I started with the shared value plan and upgraded to professional they are both great plans and namecheap has wonderful support my website has not ever been down once
D. Bostipur
Bangladesh
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 8.0
9.6

My First Namecheap service

Service used: Shared
This the first time I'm hosting my website with Namecheap and I'm really happy with them.
Specially there customer service is really good.
I just got the hosting, so far it is working good for the price. And the $1.99 SSL was re... Read More
Ryan Murro
Philippines
  • Reliability 10
  • Pricing 10
  • User Friendly 8.0
  • Support 10
  • Features 10
9.6

1st day uisng namecheap 2016

Service used: Shared
using namecheap 1st day review downtime encounter ..so far so good hosting is cheap and it has $ 1.99 ssl certificate promo for 1st time customer like me.. Value Plan 9.88 for 1st year and positive ssl promo for $1.99..
December 17,2016 customer from philippines....
Dan Dan
Philippines
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

SCAMMERS AND CHEATS!

Service used: Shared
definitely DO NOT recommend namecheap, they took all my sites down and i didnt do anything wrong. I had 2 sites hosted with them which i had just updated the hosting plan, they cancelled the hosting and didnt allow me to use any o... Read More
Elad Kofma
Israel
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10

Great service! Really happy

Service used: Shared
I really like this company, very cheap, but high quality products and service. I didn't know how to connect my domain from another company, so i start a chat with them, and they have all the time for me, and really help me. Thanks
Wayne Grigg
Bulgaria
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 8.0
  • Support 6.0
  • Features 6.0
4.8

Bad experience

My first 12 months went without problem, however when it came to renewal (expiry date 30th June) I was told they couldn't take payment & that I needed to top up my account before the 22nd June so they could take payment, I did... Read More

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting CA$1.09 - CA$26.37 4 plans
VPS CA$26.46 - CA$92.78 4 plans
Dedicated Server CA$131.15 - CA$503.87 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2017

Written by: Michael Levanduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Levanduski

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Compare
9

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Compare
8.5

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Compare
9

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Compare
8

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Value 20 GB Unlimited N/A CA$1.09
Professional 50 GB Unlimited N/A CA$2.20
Ultimate Unlimited Unlimited N/A CA$3.30
Business SSD 20 GB 5 TB N/A CA$26.37

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
VPS Lite - Xen 15 GB 1 core 512 MB CA$26.46
VPS 1 - Xen 30 GB 1 core 1 GB CA$39.73
VPS 2 - Xen 60 GB 2 cores 2 GB CA$66.25
VPS 3 - Xen 100 GB 2 cores 3 GB CA$92.78

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Xeon E3-1240 v3 1000 GB 4 x 3.40GHz 8 GB CA$131.15
Xeon E3-1240 v3 2 TB 4 x 3.40GHz 16 GB CA$185.54
Xeon E5-2620 v2 480 GB 12 x 2.10GHz 32 GB CA$411.02
Xeon E5-2620 v2 960 GB 12 x 2.10GHz 64 GB CA$503.87
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Server Locations

United States

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