Namecheap Reviews and Expert Opinion

Based on 47 user review in 5 languages
6.5
DECENT

Customer score for Namecheap

  • Reliability
    6.1 / 10
  • Pricing
    7.1 / 10
  • User Friendly
    6.6 / 10
  • Support
    6.5 / 10
  • Features
    6.2 / 10

Detailed Scores / Summary

Reply to {{name}}

This is just for security measures, your email will not be used or published.

Share this review

Write a Review on Namecheap

Click here to upload a file
Remove screenshot
+ Add a screenshot
Submit Review Every review is being checked by our team.
If found proper & real it will be posted in up to 48 hours.
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Ardhia Mangku
Indonesia
  • Reliability2
  • Pricing4
  • User Friendly6
  • Support2
  • Features4
3.6
NEW

The new server is very bad

Service used: Shared - Professional
After purchasing and migrating to the new "Professional" hosting package (renamed Stellar Plus) my sites always get 503 errors every day, income decreases, visitors decrease.
contacting a support does not produce solutions and us...Read More
Kuntus monia
United Arab Emirates
  • Reliability6
  • Pricing8
  • User Friendly6
  • Support6
  • Features8
6.8

Its was good but now.....

Service used: Shared - Business SSD
Moved from InfinityFree
I bought the Value plan 8 months ago, It was a good experience, But now. Yesterday I bought a Business plan for a month,

First it started of bad, They said " Instant-activation" But it took over a hour ( I spammed them a lot fo...Read More
 
Ernst Smit
Thailand
  • Reliability4
  • Pricing6
  • User Friendly6
  • Support6
  • Features6
5.6

Namecheap should take care their customers

Service used: Shared - Value
We where offline for one day and why?
Because namecheap does not care! Read below and you get it !

The change the servers BUT DO NOT INFORM CLIENTS. JUST POST ON NAMECHEAP WEBSITE - YOUR ARE OFFLINE !

14:20 Karina Barinova:...Read More
Waseem Barcha
Ukraine
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features8
9.2

The best provider in trem of cost and support

Service used: Shared
Moved from GoDaddy
Their renewal chargers very fair. All other hosting provider charge you double or even 3 times as their initial offer. I have changed my hosting from Godaddy to namecheap.
A Manesh
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Strange and potentially illegal business practices

Service used: Resellers
I received a bunch of scam email from a domain that according to WhoIs data was registered few hours before. The WhoIs data indicated that the abuse was to be reported to registrar via abuse@namecheap.com.
As soon as I sent email...Read More
Harrison  fs
Nigeria
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Bad Server

Service used: VPS
Just a horrible experience.

I don't know about their shared hosting but their VPS and Dedicated are horrible.

DON'T TRUST NAMECHEAP WITH YOUR SITE.

I regretted of even signing up with them. I have been providing hosting s...Read More
john fogerty
France
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

NAMECHEAP is really a great threat to your business

Service used: Shared - Professional
NAMECHEAP is really a great threat to your business
If you have a great business transfer-out your domains and all other services.
The policies of this company are sick , they have suspended all of my services because I didn't a...Read More
Michelle Hebert
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Namecheap Ripped me off by charging me for a service I didn't ask for and they haven't given my money back.

Service used: Shared - Value
Namecheap charged me for a service I didn't approve. They took my money and haven't given it back! My account wasn't on auto-pay. It was turned off. Also I moved my url ( the one I had with name cheap) several months before. I mad...Read More
Ben Schmitz
Ben Schmitz
THIS HAPPENED TO ME TOO! Dishonest company. Awful customer service.
Megan Riffey
United States
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features2
3.6

Would Not Recommend...

Service used: Shared - Ultimate
Within 3 days of purchasing to try out the hosting after my current hosting company greatly increased their pricing, my site with Namecheap went down. They kept stating that it was one my end, I had them disable the mod_triggers a...Read More
Jake Logan (UK)
Sri Lanka
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support10
  • Features2
4.0

Don't Buy it.If you want to host e commerce site!!

Service used: Shared
They have good price plan and they are saying they will give unlimited disk space for 'Stellar Plus' package. They are lying. They really don't give unlimited disk space. They limited it on file usage.(You can't upload the file mo...Read More
 

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting CA$1.10 - CA$26.62 4 plans
VPS CA$26.71 - CA$93.66 4 plans
Dedicated Server CA$132.39 - CA$508.62 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2018

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Lavnduski

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to. They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Compare
9

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Compare
8.5

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service. For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Compare
9

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Compare
8

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times! When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company. Pros:
  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more
Cons:
  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
20 GB Unlimited Unlimited CA$1.10 3.6
50 GB Unlimited Unlimited CA$2.22 2.8
Unlimited Unlimited Unlimited CA$3.33 3.6
20 GB 5 TB Unlimited CA$26.62 6.8

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
15 GB 1 core 512 MB CA$26.71 6.5
30 GB 1 core 1 GB CA$40.10 6.5
60 GB 2 cores 2 GB CA$66.88 6.5
100 GB 2 cores 3 GB CA$93.66 6.5

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 4 x 3.40GHz 8 GB CA$132.39 6.5
1.95 TB 4 x 3.40GHz 16 GB CA$187.28 6.5
480 GB 12 x 2.10GHz 32 GB CA$414.90 6.5
960 GB 12 x 2.10GHz 64 GB CA$508.62 6.5
Submit a Namecheap Coupon

Server Locations

United States

Namecheap doesn't suit your needs?

Check Similar Hosting Companies:
546 reviews
From CA$3.95 / month
74 reviews
From CA$20.02 / month
320 reviews
From CA$0.00 / month
(Severe Limitations)

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now