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Contabo Reviews and Expert Opinion

8 75

Based on 83 reviews in 7 languages

SUPERB!

Based on 83 reviews in 7 languages

Customer score for Contabo

Reliability

8.9 / 10
Pricing

9.2 / 10
User Friendly

8.9 / 10
Support

9.0 / 10
Features

8.8 / 10

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English (74) français (3) português (2) Türkçe (1) español (1) čeština (1) русский (1)

Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.

Prejith P Pillai

India

Reliability 10
Pricing 10
User Friendly 8.0
Support 10
Features 10

9.6

Helpful (0)

NEW

Excellent VPS Services

Service used: VPS

I have been using Contabo from last 3 years and I found it very reliable and robust. I strongly recommend this company for all hosting solutions.

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Published on Jul. 26, 2017

Helpful (0)

Amit kumar

India

Reliability 4.0
Pricing 6.0
User Friendly 2.0
Support 2.0
Features 4.0

3.6

Helpful (2)

NEW

Very slow support

Service used: Shared

i want refund. my my money is not refund my Customer ID: 164776

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Published on Jul. 25, 2017

Helpful (2)

Amit kumar

Contabo is best hosting company , contabo support is very fast reply,

July 27, 2017 8:38 AM

Denys Golubiev

Germany

Reliability 10
Pricing 10
User Friendly 8.0
Support 10
Features 8.0

9.2

Helpful (1)

NEW

Excellent service

Service used: VPS

I'm using Contabo for half a year and during this time I didn't meet any problems with it! Everything works smooth and fast. Tech support replies immediately (ok, not immediately, but definitely less then 10 minutes :) No downtime...Read More

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Published on Jul. 25, 2017

Helpful (1)

Kristoffer Norman

svenskaservern.se

Sweden

Reliability 8.0
Pricing 10
User Friendly 10
Support 8.0
Features 10

9.2

Helpful (0)

NEW

Really good and a nice price.

Service used: VPS

I really like their prices and vps plans! The vps was stable for most of the time.
=-)

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Published on Jul. 22, 2017

Helpful (0)

Joaquín Vides

El Salvador

Reliability 10
Pricing 10
User Friendly 10
Support 10
Features 10

Helpful (0)

NEW

fully recommended

Service used: VPS

Great support and the price of each plan are very accessible to any

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Published on Jul. 19, 2017

Helpful (0)

Marco Borla

https://www.peopleinside.it/

Italy

Reliability 8.0
Pricing 10
User Friendly 10
Support 8.0
Features 8.0

8.8

Helpful (0)

NEW

Great Contabo Experience

Service used: VPS

Contabo is a good solution for VPS interesting for price, features and support. Contabo It's an European hosting company.

Email support usually give back a reply in the 24 hours from the request (is pretty fast) with ...Read More

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Published on Jul. 18, 2017

Helpful (0)

Ahmed Yankyera

Ghana

Reliability 2.0
Pricing 10
User Friendly 4.0
Support 2.0
Features 2.0

4.0

Helpful (0)

NEW

They have shocked me! Stay away from them

Service used: VPS

I talked to them via email and after i purchase a VPS from them, it was setup within 24 hours which i was glad. I migrated one of my websites from my previous webhost which was a wordpress site, after the migration when i enter ht...Read More

tp://IP address/~cpanelusername i got error 404, also when i pointed my domain to their server IP my website was showing blank page.
I contacted them via email to fix this issue for me and here was their reply...

Thank you very much for your inquiry.

Of course we can assist you debugging this issue, nevertheless, since you ordered an unmanaged VPS, this cannot be done free of charge. If we should investigate, kindly be informed that this needs to be charged with 25.00 EUR per 15 minutes or part thereof which needs to be prepaid in advance. If we should start, kindly add 25.00 EUR to your account balance and inform us afterwards.

If you have any questions or need help, please do not hesitate to contact us.

--
Best regards,

i emailed them again and here was their second reply...

Thank you very much for your messages.

Please kindly note that our servers are in general unmanaged. We provided you with root access to your VPS to enable you to configure it according to your own ideas and requirements.

Our core competence is offering hardware and infrastructure, so that such a requested service is by far exceeding our regular scope of support. Nonetheless, we understand ourselves as a 'full service agency' for our clients, so that we can provide each and any support required upon request. If you want to make demand on our technical support, the fee is 25.00 EUR per 15 minutes of time investment or parts thereof.

Apart from this we can offer you the Managed Server Upgrade for 49.99 EUR monthly. In this case our technicians take care of the security, the upgrades and — as far as possible — the stability of the server system. Furthermore, you can make use of our extended customer support whenever you need it. With the Managed Server, it is up to you: After ordering this upgrade, you simply inform us about the technical tasks you would like us to perform, the ones that need to be done once and the ones to be carried out monthly. Our team of expert technicians will then implement your requirements. The price of this upgrade includes two full hours of technical support per month. Should one of your tasks take longer, we will contact you immediately. Then you can decide if it should be billed separately or its scope should be limited, for example.

Please let us know, if you are interested in our managed server upgrade.

are they really serious? How do u expect me to pay 25 euros per every 15 minutes you work on a server i purchased at 8 Euros from you yourself and now u want me to upgrade?
Am really shocked, and i have being deceived for real by them, Stay away from them .

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Published on Jul. 16, 2017

Helpful (0)

Contabo

Dear Mr. Yankyera,

We have looked into your case and would like to provide a brief statement:

We are sorry to hear that you are not happy with our services. It is our goal to offer each and everyone of our customers an excel...Read More

lent support. This also includes the provision of latest hardware and infrastructure. Our general price-performance ratio is great, you can compare it to other providers. Fom us you get a great server for a small amount of money. But we do not stop here: We offer support to each and everyone of our customers - no matter which problem one might have. Our general attitude is this: We always support our customers, no matter which services they rent, whether it is a webspace plan or a bunch of dedicated servers. You will not get this level of support from other providers unless you pay huge fees for their servers in the first place. Eventually, it is our goal to ensure that you are able to focus on your projects and do not have to worry about the availability or performance of your server. This applies for everyone else, of course, too.

Nevertheless, we have got to keep the right balance: Not every support inquiry can be handled free of charge. Even though we have to keep this balance in mind, in our correspondence one of our technicians checked your website and asked for the login data and some other details on top in order to start the installation of some software that you wanted to use on your server. This service would have been free of charge. Unfortunately, we got no feedback, which is why our technician could not continue. And exactly this is what we do. Providing products with high performance at a small price, but also giving a helping hand whenever it is possible. We investigated your case thoroughly, but unfortunately implementing the correct solutions would have taken a lot of time; frankly speaking, too much time. The software installation was not the problem, but all the other tasks requested. This finally necessitated asking for some compensation. One more thing, we would like to put straight: The quoted offer of the "Managed Server" upgrade has been given only because you explicitly asked for it. Reading your review, someone maybe could misinterpret our statement, and we just want to make sure everyone does understand these sentences in context. From our point of view, there was not much more we could have done for you for free, and we really regret that it was obviously not enough to satisfy you.

We wish you all the best for the future and good luck with your projects!

July 21, 2017 2:40 PM

Milan Đurić

Serbia

Reliability 10
Pricing 10
User Friendly 10
Support 10
Features 10

Helpful (2)

NEW

My Recommendation

Service used: VPS

Last night i have a huge problem with server, where their support team help me from losing all files and fix it. It's third time as they help me a lot, so they have my all recommendation for their products and VPN machines a lot. Excellent.

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Published on Jun. 28, 2017

Helpful (2)

Dmitry D.

Russia

Reliability 2.0
Pricing 8.0
User Friendly 4.0
Support 2.0
Features 8.0

4.8

Helpful (1)

Very disappointing service

Service used: Dedicated Server

When I started to use it was a great service, support was pretty fast to answer my questions, there was no real issues.
But one day my payment was returned back by PayPal for some reason. And at the same moment I lost connection ...Read More

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Published on Jun. 25, 2017

Helpful (1)

Contabo

Dear Dmitry,

We have investigated your case and would like to summarize our point of view in the following:

A payment is returned back to PayPal whenever the owner of the PayPal account demands a chargeback. PayPal then thor...Read More

oughly investigates the case, and when they come to the conclusion it is a valid inquiry, they do process the chargeback and the owner of the account receives a refund of his money.

About three weeks before the chargeback took place, we got the information from PayPal that you claimed a payment, which actually was intended for the rental of our services. The reason mentioned was someone had unauthorized access to your PayPal account. Also, PayPal sent an e-mail to you informing you of this complaint at the very same day. There was no reason to get in touch with you personally since obviously you must have initiated the process yourself and you have been informed for sure. Since you have not contacted us for about three weeks - and during all the time we did not even took away the server although it was unlikely that we keep your payment - we had to assume that you comply with the complaint and a possible chargeback, which clearly would result in unpaid services. Unfortunately, there was no other option to interpret the situation. In the end, you received a refund of your money. Consequently, the contract was unpaid and thus not valid anymore. We would like to emphasize that the situation did not arise by chance but by intention (not our intention). There was no reason for us to keep the server any longer. We already provided you with this server three weeks for free. This is something we cannot accept as a company as everyone should be able to understand. Providing the server three weeks without having the necessary payment is something we believe only the absolute minority of providers would accept. We, however, accepted it in order to make things as easy as possible.

Next time, should something similar ever happen again, we recommend to get in touch with us or any other of your business partners immediately to avoid misunderstandings and sort out such a matter.

We regret the end of our business relationship a lot and wish you all the best.

Kind regards,
Contabo

June 29, 2017 3:10 PM

Amit kumar

very bad service . i want refund, but my money is not refund

July 25, 2017 5:25 PM

Md.Mozahid Hossain

Bangladesh

Reliability 10
Pricing 10
User Friendly 10
Support 10
Features 10

Helpful (2)

Happy with VPS

Service used: VPS

Contabo reply early and excellent support !!

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Published on Jun. 15, 2017

Helpful (2)

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1 2 … 8

Typical Contabo Prices

Service	Monthly Price Range

Shared Hosting	CA$4.39 - CA$14.66	4 plans
VPS	CA$10.26 - CA$39.62	6 plans
Dedicated Server	CA$58.70 - CA$161.46	6 plans

The Services & Prices are taken from contabo.com

Contabo Expert Review 2017

Written by: Ilya Hazanov

Contabo Rating

Reliability

8.5 / 10
Pricing

9 / 10
User Friendly

9 / 10
Support

9 / 10
Features

8 / 10

8.7

Rated by Ilya Hazanov

Great German Hosting since 2003

Contabo began back in 2003 under the name of Giga-International. They started off as a small hosting company, but have really grown to be one of the larger and more respected hosting companies in Germany and all of Europe. They expanded in 2009 with a new data center in Munich and again in 2014 they launched a second data center, this time in Nuremberg.

The company started out and continues to operate with the goal of always putting customers first. They would rather have thousands of happy customers that stay with them for years than constantly be cycling through customers who come and go on a regular basis. Overall this company is quite good and offers a variety of very attractive hosting options.

Uptime & Reliability

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8.5

Hosting Appears Quite Stable

This company is built with reliability in mind. They have quality hosting servers, great data centers, solid state drives and much more. They don't seem to have an uptime guarantee, which is unfortunate, but I didn't find anyone complaining about downtime so that gives a good indication that the quality is high.

Features

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Lots to Choose From

There are a lot of hosting options to choose from when you choose to host with this company. They have shared hosting, VPS solutions, game servers, full dedicated servers, colocation options and more. Within each category of hosting they also offer a large number of different packages so you can be sure you're getting the power and other features you need at a price you can afford.

The shared hosting has generous amounts of disk space even at the lowest levels and the bandwidth is always unlimited. They also include a free domain name with the purchase of a hosting package (two domain names if you get an upper level package). Move up to the VPS packages and you'll see that you get some very nice specs for very reasonable prices. In fact, many people will want to consider a VPS over a shared just because the price is so nice.

Dedicated servers are reasonably priced considering what you get. They seem to have the a great solution for low-end to high-end dedicated servers. You can also get the gaming servers for any game you are interested in. This is a great way to host a clan server or anything else you are interested in.

Support

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24/7 Tech Support

The tech support teams are based in Germany and they do a great job at helping address issues quickly. They monitor the hardware and network connections so they can pinpoint issues before they actually cause outages and they are very responsive to user reports of problems. They don't have too much for online documentation so you will rely on them to assist with trouble.

Pricing

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Low Prices at All Levels

The prices at all the levels are fairly low. This seems to be a combination of generally wanting to keep the prices reasonable and the fact that they don't have the high end options available. While this may sound like a bad thing at first, but really most people don't need the high end servers. Keeping the server and package specs in the mid-range allows them to meet the needs of the vast majority of users while also keeping their prices low.

User Friendly

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Designed for Users

This company clearly puts their users first. The website is very clean and easy to use, which makes it simple for people of any skill level. They have the popular cPanel available for easier hosting and generally seem to put a focus on helping their users. Getting in touch with sales or support is also very simple.

Summary

Great German Hosting

If you are looking for hosting in Germany, you have come to the right place. They can meet the needs of just about anyone no matter what type of hosting they need. The company has years of experience and throughout that time they have been dedicated to helping their users get the website hosting they need.

Pros:

Reasonable Prices
Quality Hardware
Customer Friendly
High-End Dedicated servers

Cons:

No Uptime Guarantee

Read the full expert review Visit Contabo See plans & pricing

Contabo Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name	Space	Bandwidth	Panel	Number of Sites	Price

M	50 GB	Unlimited	cPanel	Unlimited	CA$4.39	More Details
L	100 GB	Unlimited	cPanel	Unlimited	CA$7.33	More Details
XL	250 GB	Unlimited	cPanel	Unlimited	CA$11.73	More Details
XXL	500 GB	Unlimited	cPanel	Unlimited	CA$14.66	More Details

VPS Hosting Plans

Plan Name	Space	CPU	RAM	Price

M	500 GB	2 cores	6 GB	CA$10.26	More Details
L	1000 GB	4 cores	14 GB	CA$17.60	More Details
XL	2 TB	6 cores	30 GB	CA$29.34	More Details
M SSD	300 GB	4 cores	12 GB	CA$13.20	More Details
L SSD	600 GB	6 cores	24 GB	CA$22.00	More Details
XL SSD	1 TB	10 cores	50 GB	CA$39.62	More Details

Dedicated Server Plans

Plan Name	Space	CPU	RAM	Price

Quad	800 GB	4 x 2.40GHz	8 GB	CA$58.70	More Details
Core i7	2 TB	4 x 2.66GHz	12 GB	CA$73.38	More Details
6-Core	2 TB	6 x 3.20GHz	24 GB	CA$88.06	More Details
X	3 TB	6 x 3.20GHz	64 GB	CA$117.42	More Details
Dual Xeon	2 TB	2 x 2.10GHz	128 GB	CA$146.78	More Details
10-Core	3 TB	10 x 2.20GHz	256 GB	CA$161.46	More Details

A Free Domain is included when purchasing any hosting service from Contabo

Submit a Contabo Coupon

Server Locations

Munich Nuremberg

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Contabo Reviews and Expert Opinion

Customer score for Contabo

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Excellent VPS Services

Very slow support

Excellent service

Really good and a nice price.

fully recommended

Great Contabo Experience

They have shocked me! Stay away from them

My Recommendation

Very disappointing service

Happy with VPS

Typical Contabo Prices

Contabo Expert Review 2017

Written by: Ilya Hazanov

Contabo Rating

Great German Hosting since 2003

Uptime & Reliability

Hosting Appears Quite Stable

Features

Lots to Choose From

Support

24/7 Tech Support

Pricing

Low Prices at All Levels

User Friendly

Designed for Users

Summary

Great German Hosting

Contabo Prices, Plans & Features - 2017

Shared Hosting Plans

VPS Hosting Plans

Dedicated Server Plans

Server Locations

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Shared Hosting	CA$4.39 - CA$14.66
VPS	CA$10.26 - CA$39.62
Dedicated Server	CA$58.70 - CA$161.46

Customer score for Contabo

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Excellent VPS Services

Very slow support

Excellent service

Really good and a nice price.

fully recommended

Great Contabo Experience

They have shocked me! Stay away from them

My Recommendation

Very disappointing service

Happy with VPS

Typical Contabo Prices

Contabo Rating

Contabo Prices, Plans & Features - 2017

Shared Hosting Plans

VPS Hosting Plans

Dedicated Server Plans

Server Locations

Need help with finding the right host for your needs?

Answer a few very simple questions and you'll know Start Now

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