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4.5
SUPERB!
  • User Friendly
    4.5
  • Support
    4.5
  • Features
    4.5
  • Reliability
    4.5
  • Pricing
    4.7

Avg. score per month

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Contabo Reviews and Expert Opinion

A few words from Contabo

German server provider | NVMe VPS from $6.99 or €4.99 a month | Data Centers in EU, US & Asia | 17+ years of experience | 100k+ happy customers | #cloud #hosting #infrastructure
Contabo HomePage Screenshot
Free domain
Money Back: Anytime

Pricing Range

Shared Hosting CA$5.94 - CA$19.35
VPS CA$7.43 - CA$178.76
Dedicated Server CA$58.09 - CA$342.64

Server Locations

Contabo Awards

Awarded companies that are in the top 10 by users' score We took the time to personally and anonymously check each and every company's customer service. 
The "Badge of excellence" was awarded to hosting companies that complied with HostAdvice's high standards of customer service, implying that the service proved to be prompt, efficient, insightful and most of all, helpful. This award is given to hosting companies that have successfully passed our 99.9% uptime test
DrMohamed Gamal

Pinned Review

DrMohamed Gamal,
5.0
I've to say that , at the begining I was a primitive with VPS Servers
and was furstrated to use a vps and rated them as 6.2 before but now and in the future they should have rated 10 / 10
But with C...Read Moreontabo I've to say that , They almost the best Providing Team I've ever worked with
Sure the Support takes 2 hours via email , but their supporting team works perfectly !
I'll never move to another provider while contabo exists

I would completely recommend Contabo to all you guys
They are Amazing !!!!
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Reviews

Review Language
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Aytag Y
Aytag Y from United Kingdom,

Cheap and Great

4.2
Cheap and Great VPS ! only they having problem with Email blacklisted with UCEPROTECTL3 UCEPROTECTL2 , with their all Ip Ranges,
I have to use it like this. i have sent email them to refund the some off the money , but they didn'...Read Moret , they replied me to terminate my vps so they can fully refund the money.Less
Aytag Y
Aytag Y from United Kingdom,

Not worth it

1.4
Customer support replys very late next day or 2nd day , I had problem with vps i ordered 10 days ago still my problem not solved, ALL CONTABO IP range in blacklist of UCEPROTECTL3 UCEPROTECTL2
I have paid yearly VPS M NVME . I do not recommended
Irene Ramirez
Irene Ramirez from Mexico,

Great Company but limited to add extra storage :(

4.4
This is a great Datacenter company my only problem with them is that they do not allow you to buy extra storage for the service :(
The problem with not be able to add extra storage is that we do not have scalability on that server other than that im very happy with my VPS's
Alex Sefan
Alex Sefan from Romania,
Moved from HostGator

I am a fan of Contabo

5.0
I am a fan of Contabo. I use them since 2018. I have two VPS with them, and everything is running at peak performance. I had several issues in the last three years, maybe too few to mention. Most of them related to my lack of expe...Read Morerience, and I thought it is their fault after learning that it was related to CentOS Web Panel issues. Everything that was in their power they solved fast and professionally. I am running over 40 websites on each VPS. Suppose you are an advanced user and adequately configure your web server, your operating system of choice, your control panel and use CloudFlare to add extra security. In that case, you won't have any problem with Contabo. The server speed is excellent. With proper caching and configuration, all my websites have over 92% A ratings on GTmetrix.Less
Herve Jaubert
Herve Jaubert from Norway,

copyright support

5.0
Upon request, Contabo removed a page hosted on their platform that was infringing my copyright. They take very seriously copyright infringement.
Dnyaneshwar Dhakarge
Dnyaneshwar Dhakarge from India,

Contabo Is Garbage Cloud Provider server not working from first Day. Emailed 100 times no Reply properly don't buy this

1.0
My server is not working from day 1 emailed 1000 times to contabo they don't have any live chat feature for support. not a quality servers in terms of support as well support is very third class and garbage, trash, Service provide.. i use AWS and Google Cloud they have very good support
Contabo
Contabo,
Hi Dnyaneshwar,

I am sorry to read about your bad experience with our services.
After checking the ticket from you, I can see that our technical support provided assistance last night. Can you please monitor the situation and...Read More get back to us via e-mail in case you experience any further issues?

Rest assured: We do value customer satisfaction at Contabo and this includes a great support experience as well as high-performing servers. I am sorry that you had a rough start with us but hope that the situation will now be better. In any case, if you need assistance kindly let us know by sending an email to our customer support. We do reply to all email tickets, just give us some time to do so.

Best regards,
Markus
Less
Don Omajemite
Don Omajemite,
I am currently using your VPS L package. To be honest, your server speed and uptime is very okay but your support is nothing to write home about.

In this age , only email and phone support is not advisable....

Please enable live or social media support, like Interserver
Michael Epstein
Michael Epstein from Chile,

By far the best prices and features in the market

4.8
I can't complain about their service. I have multiple Joomla!, Wordpress, Nextcloud instances running really well in the VPS.

The support team are very kind and in general reply really fast.
The client interface need some styl...Read Moree but is 100% functional.
The VPS with 4 Core 8 GB Ram and 200 GB SSD and Debian 10 is FAST!

The only bad thing I can say is the internet connection for Latinamerica (My VPS is in USA). I'm in Chile and have 600 Mbps UP/DOWN national/international and the top speed I have from my server is 3.8 Mbps UP/DOWN.

If you want a FAST VPS with the BEST price in the market, go with Contabo.
Less
Bruno Mirchevski

Expert Review

Bruno Mirchevski

Last Update | September 2021

Monthly Update - September 2021

Hosting Plans Web Hosting; VPS Hosting; Dedicated Hosting
Top Features No Extra Fees For Transfers; DDoS Protection Included; 1 IPv4 & /64 IPv6 Network; Snapshot Technology; VNC Access; OS Reinstall and Reboot Through Web Interface; DNS Management Through Web Interface; One-click Upgrades Through Web Interface; Uptime Monitoring; Domains and SSL Certificates; Additional IPs; Additional Backup Space
Customer Support Email and Phone Support; FAQ; Tutorials

 

During September, Contabo Hosting:

During August, Contabo Hosting:

During July, Contabo Hosting:

During June, Contabo Hosting:

During May, Contabo Hosting:

  • Didn’t issue any new features or updates
  • Completed scheduled server maintenance, incurred interruptions, and connectivity issues

Contabo is a Germany Hosting Company established in the Spring of 2003 in the city of Munich. At the time, it was known as Giga-International and it’s managed to grow from a single server to more than 10.000 servers.

It offers Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), and Dedicated Servers.

They offer Linux and Windows servers which are highly dependent on what you need. The stand-out factor about them is their colocation services, smooth scaling options, and products they offer.

Read More

7.6
Good
Rated by Bruno Mirchevski
  • User Friendly
    7
  • Support
    8
  • Features
    5
  • Reliability
    9
  • Pricing
    9

Screenshots

The main selling factor for me when it comes to Contabo servers is the fact that it offers you the ability to build your own dedicated servers. You can select the processing power, hard disk space, and RAM that you need, with additional features such as backup space as well as ongoing monitoring and management. Keep in mind that this is only the case when it comes to the dedicated servers, and is not valid for VPS hosting or Shared Web Hosting packages.

DDoS protection is offered free of charge across all Contabo offers and is activated automatically. The unique aspect about all of this at Contabo is the fact that it has developed its own in-house DDoS protection.

To test what they are like, I decided to take a deep dive into their website and see what makes them tick.

Getting Started With Contabo Hosting

Screenshot of the home page

From the very first second that you enter their website, you’ll get clear information. In fact, you’ll learn everything you need to know within the first few seconds. You see, they have three main offerings here, they tell you about the pricing of VPS, VDS, and Dedicated Servers, and they clearly showcase the pricing. You also learn when they were established and where they operate. This is the perfect website design and what I love to see, as the last thing I want to do is scroll for 15 minutes just to figure these things out.

Now, the thing about the website itself, and you’ll see this throughout the entirety of the article, is that, while it is designed well in terms of what content you are seeing, the design language, as in art, vectors, and overall feel and fluidity of everything feels outdated. It's functional, but it feels like an early 2000s website, and you should keep that in mind going forward.

Snapshot of VPS Dropdown

When it comes to VPS, you can select between:

High-Performance VPS

Snapshot of VPS plans

Storage VPS

Screenshot of storage VPS plans

Virtual Dedicated Servers

Screenshot of VDS plans

On the Dedicated side of things, you can get:

Screenshot of Dedicated Serves dropdown

Dedicated Servers

Screenshot of Dedicated Serves plans

Virtual Dedicated Servers

Screenshot of VDS plans

Outlet Servers

Screenshot of Server Outlet plans

For this example, I’ll pick the cheapest VPS server.

Next, Screenshot of VPS plans

Next, you will need to pick a location, and this can either be from the European Union (Germany), or in the United States (Missouri).

Screenshot of VPS S SSD plan

After that, you’ll need to pick an operating system. I adore CentOS, so I’ll pick that one.

Keep in mind that you can also choose between Ubuntu, Windows Server, cPanel, Plesk + Windows, and Plesk + Linux.

Screenshot of popular OS list

Next, you’ll arrive at the networking tab. Here you will be able to select your transfer, IPv4, backup space, server management, monitoring, SSL, and Setup.

When it comes to the backup service on offer, Contabo has an add-on that gives you the ability to save encrypted backups through the use of FTP. Alongside this service, you also have another service which is known as 100% Auto Backup, and this provides you with automatic and regular backups for the entire contents of your web hosting account.

Through the usage of add-ons such as these, you can take backups on a daily, weekly, or monthly basis.

However, if you want to retrieve the backup, you will have to contact the support team and request the files. There is no free backup solution on offer here, so you will have to pay for them.

Screenshot of networking tab

I’ll just leave everything as it is here, but if you’re really interested, you can open up these settings and tinker as much as you want.

Next, you’ll need to enter some private information.

Click on Private Individual or Business, depending on what you are.

Screenshot of customer details page

Aside from this, you will need to enter your salutation, first name, last name, address, city, postcode, country, telephone, email, and a confirmation of your email, then just click on next.

Screenshot of additional information about customer

Next, you will have to choose a payment method that you want to use.

The most common two types of payments you can use include Credit Cards, such as Visa, MasterCard, and American Express, as well as PayPal.

choosing payment method page screenshot

You will have a final overview of the order before you can actually click on order and pay, this is just here for you to check if everything is in order.

Screenshot of the Order

Wait for the payment to process.

Screenshot of "Please Wait" window (Loading)If everything succeeded, you should see a “Payment Received” message.

Screenshot of "Thank you for your Order" message

Okay so here is one thing I did not expect and was surprised when I saw it in the mail.

Please note that I’m quoting the email here:

We are obligated by law to perform customer data verification for each new customer. To fulfill this duty, we need additional information from you.

First of all, we would kindly ask you to provide the following information again, just to make sure there are no typing errors causing the verification issue:

  • First name:
  • Last name:
  • Address:
  • City:
  • ZIP code:
  • Country:
  • Telephone Number:

In addition to the above, please also send us a document that proves the address. This could be:

  1. A scan of your passport, driving license, or national identity card.
  2. A scan of your telephone, electricity, or any other utility bill as long as it contains your name and the address mentioned above.

Please note that the provisioning of your order is on hold until you provide us this data. Once we received all relevant data from you, we will complete the verification process and we will continue the setup of your order right away.

It’s okay, I get it, they are in the European Union and they are indeed required by law to perform data verification on all of their customers, and it is nice to see that Contabo is indeed following the law. However, I did not feel comfortable giving out this information to a hosting provider, as this is my own, personal information, and you should be aware that they are required to have this information from you and that you always have options outside of Europe that do not require you to provide this information.

Nevertheless, if this does not prove to be an issue for you and you feel comfortable providing them with this kind of information; go right ahead and do so, at least you know that your hosting provider of choice is following all of the laws and regulations.

With that out of the way, you will receive an email with your login credentials, and all you have to do is log into your account.

Screenshot of customer control panel

Screenshot of the login page

Screenshot of message about security when you login

Finally, you’ll arrive at the control panel. And wow, that’s an outdated design. As long as it is fully functional, and provides me with the options and features that I need, I don't really care what it looks like; but still, I have to point out that the last time I saw a website like this or a control panel In general that was this basic, well, it was before the 2010s.

Screenshot of client area

Setting Things Up at Contabo Hosting

So, here’s what you can do while using Contabo. On the home screen, you will find some basic information as well as Contabo news. Don’t let the design fool you, the news actually always remains up to date.

Now, on the left side of the control panel, you will have access to the following things:

  • Your services

Here you’ll be able to see a list of the services you are using at Contabo where you will see details such as the monthly fee, setup fee, and when the next payment is.

Screenshot of the services page with highlighted Manage button

If you click on manage, you can enter the control panel, reinstall it, rescue the system, upgrade the VPS, see the server name or cancel the service.

Screenshot of control panel

The control panel itself is simple, and it can show you the status of the server, allow you to restart, start or stop it, reinstall it, rescue the system or create and restore snapshots.

  • Customer details

Without revealing too much of my personal information here, the customer detail tab allows you to view as well as update your customer details.

Screenshot of the customer details tab

  • Billing

The billing tab, as the name might imply, showcases exactly what your balance is, and what your monthly total cost is. You will also be able to review your entire payment history.

Screenshot of the billing tab

  • Payment Method

Here you will be able to review your payment method and change it.

Screenshot of the Payment Method tab

  • Server control

Here you will be able to manage your dedicated servers.

Screenshot of the Server control tab

  • VDS control

Here you can manage your VDS instances.

Screenshot of the VDS control tab

  • VPS control

Here you will be able to manage your VPS.

Screenshot of the VPS control tab

  • IP Management

This section allows you to see all IP addresses that are assigned to your customer account as well as their configuration details.

Screenshot of the IP management tab

  • OS reinstalls

This menu will provide you with an overview of the pending, running as well as recently finished reinstallation tasks for your servers.

Screenshot of the operating system reinstallations

  • Domains

Here, you can manage your existing domains or register new ones.

Screenshot of the Domains tab

  • DNS Zone Management

Here you can create and manage DNS zones for all of your domains, and all of the entries you create are actually free of charge.

Screenshot of the DNS Zone Management

  • Reverse DNS Management

Here you have the ability to manage the reverse DNS (PTR) records for your IP addresses.

Screenshot of the Reverse DNS Management

  • Tutorials

This is essentially the Contabo blog page where you can learn just about anything they’ve published.

  • FAQ

This is just the frequently asked page where you can check any kind of information you are interested in.

Keep in mind that on the bottom, you will always have the ability to scale up and order additional services such as:

  • VPS
  • Storage-VPS
  • VDS
  • Server
  • Outlet-Server
  • Webspace Package
  • Domain

Level of Support

When you click on the support tab, this screen will pop up.

Screenshot of the Support Information pop up message

So you can contact them either through phone or through email.

I sent them an email asking for a refund as well as account termination just to test out how it would work. I received an email 6 hours afterward.

Screenshot of the email conversation with support

So I simply confirmed this request and received my refund while having my account terminated.

Keep in mind that you are not refunded for the setup fee, just the monthly payment itself.

Security and Backups

Contabo Hosting offers DDoS Protection. The feature comes for free in each server and webspace package to protect you from malicious attacks on the web.

You can also purchase a signed SSL Certificate or a wildcard SSL certificate, with the signature of each SSL certificate being valid for 12 or 24 months. Once this period ends, the provider will ask you whether you would like to extend the feature instead of doing this automatically.

While you can order the SSL together with a hosting service, you can also choose to add it to your offer later on.

Furthermore, access to the cPanel comes with two-factor authentication. So, apart from your personal password, the provider also requires a one-time password each time you log onto the platform, further protecting you from third parties.

As mentioned before, Contabo Hosting lets you purchase additional backup space for dedicated servers but not for VPS or Shared hosting plans. In addition to it, you can use the Auto Backup to automatically backup your content daily, weekly, or monthly, but not for free.

Specific Features of Contabo Hosting

Contabo essentially carefully checks the relation between purchase price as well as the performance offered. They also look at the energy efficiency as well as the durability of each hardware component. They use proprietary optimization scripts in order to manage the load on all of their servers, and they are able to provide stable performance for all of their customers as a result.

They feature a fully unified hardware platform in all of the Data Centers across the globe, and as such they get better discounts on purchase prices that they pass on to customers.

They have 5 data centers in 3 regions.

  1. USA1 – Missouri
  2. EU1 – Germany
  3. EU 2 – Germany
  4. EU 3 – Germany
  5. SIN1 – Singapore

Aside from that, they have a premium support team of 64 highly-trained support specialists that can assist you at any time.

They are affordable, perform quick provisioning, have no extra costs associated with transfers, and full virtualization.

You even get additional features such as:

  • Snapshot Technology
  • DNS Management through a web interface
  • Domains and SSL Certificate availability
  • DDoS protection that’s included
  • VNC Access
  • One-Click Upgrade through the web interface
  • Additional IPs that are available
  • 1 IPv4 and 64 IPv6 Network included
  • OS Reinstall and Reboot Through a Web Interface
  • Uptime Monitoring Availability
  • Additional Backup Service

Performance Speed and Uptime

When it came to the uptime, I can straight up say that I experienced no downtime throughout my testing.

I saw a response time between 750 and 420 ms, with an average of 570 which was interesting, even with the most basic website. All I can say that this is a speedy hosting provider if you are trying to run just about anything from a blog to an eCommerce website.

Summary

I feel like I was a little harsh on Contabo hosting by judging their design. Sure it is outdated, but whenever I clicked on just about anything, I was instantly loaded onto the next screen. In fact, I think I saw zero loading time from one tab to another, it was simply amazing. Due to that simplistic design, their own website loaded things quickly, and the control panel was a breeze to go through. That being said, they do not offer live chat support, only call support and email support, and you will likely wait a few hours for a reply. In any case, they are knowledgeable and do live up to their claims. The hosting services on offer are affordable and exceptional when it comes to value-for-money, and they should fill the needs of anyone that’s specifically located in Europe. The Know Your Customer (KYC) process can be an inconvenience, but if you do not mind going through that hassle and providing your information, you should have an amazing experience using Contabo Hosting.

Read Less

Contabo pros

  • Large Range of Hosting Plans Available
  • Easy Setup Process
  • Scaling Options
  • Colocation Services on Offer

Contabo cons

  • KYC (Know Your Customer) is a requirement
  • Outdated Website Design

FAQ

Can You Request a Refund?

You can request a full cancellation and refund within 14 days of the transaction.

How Long Does Provisioning Take?

By using PayPal or a Credit Card, the provisioning process is instantaneous. VPS, Virtual Dedicated Servers, and Workplace Plans are set up within minutes but can take up to three hours.

Does Contabo Have an Affiliate Program?

Contabo features an Affiliate Program at Commission Junction and Awin. You can earn up to €150 for every new customer you refer to them.

What Does the Name Contabo Actually Mean?

Contabo is an abbreviation of Content Across Borders.

Does Contabo Offer a Free Trial?

Unfortunately, Contabo Does not offer a free trial period, but you can cancel within 14 days and get your money back. However, this does not count the setup fee.

Contabo Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
M 50 GB Unlimited cPanel Unlimited CA$5.94 8.9 Details
L 100 GB Unlimited cPanel Unlimited CA$10.41 10 Details
XL 250 GB Unlimited cPanel Unlimited CA$16.37 7.6 Details
XXL 500 GB Unlimited cPanel Unlimited CA$19.35 8.5 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
300 300 GB 2 cores 4 GB CA$8.92 8.9 Details
700 700 GB 4 cores 10 GB CA$16.37 9.7 Details
1400 1.4 TB 6 cores 20 GB CA$25.31 9.8 Details
S SSD 200 GB 4 cores 8 GB CA$7.43 8.7 Details
S NVMe 50 GB 4 cores 8 GB CA$10.41 9.0 Details
M SSD 400 GB 6 cores 16 GB CA$13.39 9.3 Details
M NVMe 100 GB 6 cores 16 GB CA$17.86 5.6 Details
L SSD 800 GB 8 cores 30 GB CA$22.33 9.2 Details
L NVMe 200 GB 8 cores 30 GB CA$29.78 9.0 Details
XL SSD 1.6 TB 10 cores 60 GB CA$40.21 9.6 Details
XL NVMe 400 GB 10 cores 60 GB CA$52.13 9.0 Details
Virtual Dedicated Server S 180 GB 3 x 2.80GHz 24 GB CA$74.48 9.2 Details
Virtual Dedicated Server M 240 GB 4 x 2.80GHz 32 GB CA$89.37 8.6 Details
Virtual Dedicated Server L 360 GB 6 x 2.80GHz 48 GB CA$134.07 2.0 Details
Virtual Dedicated Server XL 480 GB 8 x 2.80GHz 64 GB CA$178.76 7.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Intel Xeon E5 2630v4 3 TB 10 x 2.20GHz 256 GB CA$253.25 8.7 Details
2 x Intel Xeon E5 2630v4 3 TB 20 x 2.20GHz 256 GB CA$297.95 9.0 Details
AMD EPYC 7282 3 TB 16 x 2.80GHz 256 GB CA$342.64 8.7 Details
2 x AMD EPYC 7282 3 TB 16 x 2.80GHz 256 GB CA$342.64 9.5 Details
Outlet Server 4-CORE INTEL SERVER HDD 2 TB 4 x 2.80GHz 12 GB CA$58.09 9.0 Details
Outlet Server 4-CORE INTEL SERVER SSD 500 GB 4 x 2.93GHz 12 GB CA$61.07 9.0 Details
Outlet Server 6-CORE INTEL SERVER SSD 2 TB 6 x 3.20GHz 64 GB CA$117.68 9.0 Details

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