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All I can say about the customer service with HostArmada is that it was fantastic.
Host Armada is Fast and is well worth the cost, Goodbye Bluehost
My Happy experience about Hostarmada
Last Update | July 2021
Monthly Update - July 2021
|Hosting Plans||WordPress Hosting; Shared Hosting; VPS Hosting; Dedicated Hosting; Cloud Hosting; Opensource Hosting; Development Hosting|
|Top Features||Unmetered Bandwidth; cPanel; Cloud SSD Storage; Free SSL Certificate; Daily Backups; Free Domain Name; Free Site Builder; Softaculous 1-click Installer.|
|Customer Support||Live Chat; Ticketing System; Phone and Email Support; Knowledge Base|
During July, HostArmada:
- Sunny Deals - Summer Sale with 70% off on all Cloud Shared Hosting
During June, HostArmada:
- 70% off on all Cloud Shared Hosting plans and 25% off on Cloud VPS Hosting
During May, HostArmada:
- Didn’t issue any new features or updates
- Didn’t report any server issues
HostArmada is a newer company on the block, having only established in 2019. However, don’t let that discourage you, as with fresh minds and fresh hardware comes a high level of stability and support.
They specialize in offering shared hosting, VPS Hosting, and Dedicated CPU hosting. They are USA-based and have gained a lot of popularity due to their speed. What I specifically found appealing about them, and the main reason why I chose to review them, is due to the fact that they offer SSD cloud-based storage throughout all of their offerings.
The driving factor of the company’s founders was to develop a service that offers high-quality hosting at a reasonable price. Let us dive in and see if it truly lives up to the reputation with that out of the way.
Getting Started with HostArmada
To get started with HostArmada, we obviously have to make an account first. This being the case, the moment you visit the website, you’ll be greeted by classic slogans such as “Winter Special, get 70% Off!” and things of that nature.
While this may seem like a deal, these are common marketing tactics that a lot of hosts implement, and you are generally just getting this sale with the first purchase, which means that after that annual, two year or three-year plan ends, you’ll be left with the default price.
This is not to say that you are getting a bargain for the first three years of hosting, I mean, you can’t even buy a good cup of coffee for $3.99, and you’re getting an entire month of hosting? That’s excellent.
While I’ll get a little more in-depth about the pricing as we move on throughout the article, for the time being, I’ll try to figure out what you’re getting for $3.99, and if it’s worth it.
Since I’m just going to set up a simple website, Shared Hosting will be sufficient for the time being, although you can upgrade at just about any time if you feel the need to do so.
After clicking on “Plans & Pricing”, you will be taken to another screen, where you can see what all of the plans include.
You’re essentially getting free cPanel, Free SSL for all sites, Web Server Cache, Daily Backups, Cloud SSD Storage, and 24/7/365 excellent support. How true this actually ends up being, we’ll find out as I test everything.
Once you click on “Plans & Pricing”, you’ll be taken to the pricing screen.
There are two types of hosting services, Nginx powered ones, and Litespeed powered ones. Now, I’m cheap, so I’ll obviously go with the cheapest option, but I’m sure each has its own pros and cons.
Once you click on “Order Now”, you’ll be sent to the domain selection page. Here you can register a new domain, transfer your old domain from another registrar, and use an existing domain while updating the name servers.
Next, you’ll be sent to another menu.
Here, you’ll need to choose a billing cycle. Note, the interesting part here is that you do not have a single-month plan, the minimum one is 12 months, or in other words an annual plan, and you can also purchase a 24 month and even a 36-month plan. The beautiful part here is that each of them ends up being $3.99 a month, so you don’t really have to opt for the 36-month plan if you don’t want to.
Next, you’ll have to choose a data center in either Europe, North America, Asia, and Australia. Finally, select an add-on booster - this is optional, but at the time of writing, I’m getting a 20% Discount Code for WP Rocket for free, which is nice.
Click on “Preview Order”.
You’ll now clearly see everything.
Now, pay attention here, as you can also optimally enable a domain add-on booster, which in this case is privacy protection. It costs $3.95, and you can toggle it off and on.
Now, you’re getting a domain name for free, which is nice, and I’ve also enabled ID Protection.
With the one-time 70% discount, all of this costs about $51.86, which is honestly a bargain if it all works well.
Once you click on “Checkout”, you’ll need to enter a lot more information.
This includes your first name, your email address, company name, phone number, password, confirmation of your password, billing information such as country, state, region, city, zip code, address 1, and so on. Finally, you can select a payment method, either through a credit card or through PayPal.
That’s about it. Let’s see what we can do after our account is active.
Keep in mind that you’ll have to confirm your account through email, so make sure you click on the activation link.
Let’s log in.
Setting Things up at HostArmada
When you log in for the very first time on HostArmada, you’ll be greeted by a screen that tells you everything about your account.
Here you can review information such as your active services, domains, and invoices.
You can also quickly and easily manage your services with the start dock.
The Start Dock gives you access to:
- Access Website
- Manage Services
- Upgrade or Downgrade
- Request Cancellation
But before we dive into those, let’s see what we have on the left sidebar.
Here you’ll have access to my services, order products, domains, my invoices, support tickets, the ability to open a new ticket, and the knowledge base.
My services tab lets you add a new service.
The Domains Tab lets you see your domains, register a new domain, transfer an old domain or renew a pre-existing domain which is convenient.
The billing tab tells you what you’ve paid, what you owe, if anything, and when the due date is.
In the support tickets tab, you can easily open a new support ticket to resolve any issue.
Simply click on “Open New”, and select from one of their many categories.
Here, you can pick from the following:
- Website Down – you can request assistance with issues that are related to the availability of your website.
- Website Transfer- this manages any requests that are related to the website or email transfer.
- Domains and DNS – this manages requests as well as issues related to the domains or the DNS service.
- Email Support – this manages issues and inquiries related to the mail service included in the web hosting packages.
- Script and Service Installations Support – this manages requests for the installation of applications, scripts, or other services.
- General Support – this section helps with any issues related to the client’s service everyday functionality, including security and loading speed concerns.
- cPanel Support – this manages any issues or inquiries that are related to the cPanel control panel.
- SSL and Security – this manages issuers as well as inquiries that are related to the SSL certificate as well as the security of the client’s websites.
- Theme & Plugin Installations – here, you can manage the requests for the installation of themes as well as plugins for open-source applications.
- Billing – here you can manage billing-related quests and inquiries.
Now, let’s take a look back at the start dock.
This is the simplest tool, as it simply lets you access your website.
This is where things become interesting. You see, here you’ll get access to the full cPanel.
You’ll get access to
HostArmada Features such as the Cache Commander.
This is a special function that works through NGINX. NGINX improves your website’s loading speed through caching responses for both the static and the dynamic content. When someone visits your website, they are submitting a request to the webserver which is available on your hosting account.
Files give you access to features such as File Manager, Images, Directory Privacy, Disk Usage, Web Disk, FTP Accounts, FTP Connections, and Git Version Control.
Next, you have Jetbackup, which gives you access to backup features such as File Backup, Database Backup, Email Backups, and even Queue.
Databases allow you access to phpMyAdmin, MySQL Databases, the MySQL Database Wizard, and Remote MySQL.
You can manage the domains, the addon domains, the subdomains, the aliases, the redirects, the zone editor, and the dynamic DNS in the domains tab.
In terms of email management, I specifically love this part as it genuinely gives you access to everything that you might need.
This includes email accounts, forwarders, routing, autoresponders, default access, track delivery, global email filters, email filters, email deliverability, calendars and contacts, email disk usage, and professional spam filter.
You can view visitors, errors, bandwidth, raw access, Awstats, analog stats, Webalizer, Webalizer FTP, and resource usage in the metrics tab.
You can manage quite a lot in terms of security, including SSH access, IP Blocker, SSL/TLS, Hotlink Protection, Leech Protection, ModSecurity, SSL/TLS Status, and Two-Factor Authentication.
Now, here is where things get a bit interesting, you see. HostArmada has its own website builder. You can select from multiple themes, and you can truly modify and make the page the way you want it to look.
This builder lets you build your website through the usage of drag and drop functions, which means that you are not required to have any prior knowledge in terms of programming.
Then you have the WordPress manager by Softaculous, PHP PEAR packages, Perl Modules, Optimize Website, Softacolous App Installer, Setup Node.JS App, and Select PHP Version. You can also set up a Python App, which in itself is neat.
As we move on to the advanced tab, you can see cron jobs, track DNS, indexes, Error Pages, and MIME Types.
Last but not least, we have the preferences tab, where you can manage the password and security, change the language, change the style, contact information, and even user management.
On this page, you can review the usage statistics, including disk usage as well as bandwidth usage, have cPanel quick access to certain, most used features, view your add-on boosters, and change your password.
Upgrade or Downgrade
Request Cancellation and Refund
This is where you can cancel your account and request a refund.
Simply describe your reason for cancellation, and select the cancellation type.
It can be either immediate or at the end of the billing period.
If they fail to meet your expectations, you can essentially just cancel your account and state that you are requesting a refund.
Specific Features of HostArmada
The main advantages and features of HostArmada are fast speed, reliable security, and 24/7 technical support.
Furthermore, there are specific benefits for each service on offer.
- Shared Hosting – Here you can fully manage your server through cPanel and WHM, you get a free domain registration or transfer, you get free website transfers, up to 3 websites, a free SSL Certificate for all of your domains and subdomains, as well as free daily backups.
- VPS Hosting – Here you can fully manage your server through cPanel and WHM, and you get cloud SSD platform KVM Virtualization, with scalable solutions that grow with you, remote backups in case of a disaster, through disaster recovery snapshot, and root access which gives you full control on demand.
- Dedicated Hosting - Here you can fully manage your server through cPanel and WHM, you also get access to a Cloud SSD platform with KVM virtualization, dedicated CPUs that can give you full access to the resources, and DDoS protection with a hardware network firewall. You also have full control, on demand through root access.
Pricing of HostArmada
What I find particularly interesting about HostArmada is that the payment remains the same, no matter how long you sign up. For example, if the price is $3.99 per month, for a year, it’s the same when you pay for three years.
Now, after the year, or two year, or even three-year plan ends, that’s when the pricing finally changes, which is fair.
- For Shared hosting, you have three plans. Start Dock, which begins at $3.99 ($13.31 standard), Web Warp, which begins at $4.69 ($15.64 standard), and Speed Reaper that begins at $5.66 ($18.86 standard).
- For VPS hosting, you have Web Shuttle, which begins at $41.21 ($54.95 standard), Web Voyager that begins at $48.71 ($64.95 standard), Web Raider which begins at $63.71 ($84.95 standard), and Site Carrier which begins at $101.21 ($134.95 standard).
- For Dedicated Server Hosting, you have Armada DS – Lift Off! Which starts at $149, Armada DS – Low Orbit that begins at $209, and Armada DS – High Orbit that begins at $329 per month.
Performance, Speed and Uptime
HostArmada promises an uptime of 99.9% which is respectable, and throughout my testing, it delivered on this promise. The speed was also exceptional, and this should not be a surprise, as all of the servers run on SSD’s.
This means that you don’t really have to wait much time for anything to load, and many of the features of the website itself load in milliseconds. In terms of number, with WordPress and a lot of images, you’ll probably wait a maximum of 1.30 seconds for a page to load. Keep in mind that this is a page of around 3 MB.
Pros and Cons of HostArmada
- Free cPanel
- Free Daily Backups
- Free Domain Name
- Free Domain Transfer
- Free Migration
- Free SSL for All Domains and Subdomains
- Softocaulous One-Click Installer
- Simple Website Builder
- The Plans Are Only Available on Annual Plans
- The Standard Rates Are Pricey
HostArmada, while new on the market, is truly a worthy competitor. It offers a lot of excellent features at a competitive price point to truly make it a worthwhile experience. Each of the servers has phenomenal speeds and uptime, and the user interface is simplistic to the point where just about anyone can find their way around it. That being said, you can only pay for an annual plan, and there’s no single-month plan. Furthermore, you get a 45 money-back guarantee, which is neat for testing things out, but you’ll have to provide $50 up-front in order to get access to it.
All-in-all it’s an excellent hosting provider that should be perfect for newcomers, and given the fact that it has a knowledge base, ticketing system, and live chat support, it’s extremely user-friendly.