BigRock offers two separate reseller hosting tracks rather than a single generic product. The Linux reseller path gives you WHM and cPanel, the tools that form the backbone of the shared hosting industry, combined with optional WHMCS automation for billing and client provisioning. Here is exactly what I found.
Whether you are building your first hosting business or consolidating client accounts under a single white-label platform, BigRock Reseller Hosting gives you the management environment and the dual-track flexibility to do it on your own terms.
To evaluate BigRock Reseller Hosting, I applied our hosting review methodology, a structured framework used consistently across all reviews to keep scores grounded in real testing rather than marketing claims.
Here is how BigRock Reseller Hosting performed across every key parameter I assessed:
| Category | Score | Explanation |
|---|---|---|
| Prices | 9.0/10 | Four plan tiers with six billing tenure options and tiered long-term discounts make the structure genuinely flexible. Renewal rates climb significantly after the first term, which matters for long-term budget planning. |
| Features | 9.2/10 | WHM, cPanel, Plesk, WHMCS support, white-label branding, free SSL, and a 300-plus app one-click installer make this a well-equipped reseller platform across both Linux and Windows tracks. |
| Ease of Use | 9.0/10 | The modal-based signup handles plan selection, domain connection, and add-ons in one continuous flow. The post-purchase client area is cleanly organized. New resellers will need time to orient inside WHM, but the platform itself does not create unnecessary friction. |
| Support | 8.8/10 | Live chat connects to a human agent within seconds with no bot layer in the way. The reseller-specific question I tested was answered accurately and with practical operational context. Phone support is limited to daytime hours for sales. |
| Overall | 9.0/10 | BigRock Reseller Hosting is a credible choice for agencies and developers who need a dual-platform reseller environment with proper automation, white-label control, and a mature underlying infrastructure. |
BigRock’s reseller hosting is accessible from the Web Hosting menu in the top navigation. The Reseller Hosting column lists two distinct options:
At the cart stage, BigRock presents a billing tenure dropdown with six options:
Plans renew at the standard rate once the introductory period ends, so the renewal figures shown on each plan card are the numbers to factor into any long-term cost projection.
The Windows reseller lineup follows the same four-tier naming structure: Essential, Economy, Deluxe, and Premium.
This track is the right choice only when clients specifically depend on Windows frameworks. For most reselling businesses serving PHP-based clients, the Linux track is the more compatible and universally practical option.
Check the pricing widget below for current rates across all BigRock Reseller Hosting plans and billing cycles:
To get a genuine feel for BigRock’s reseller platform, I went through the full process that a new reseller customer would experience: navigating from the homepage, selecting a plan, completing the modal-based configuration, reviewing the cart, creating an account, and then exploring the client area and hosting management environment post-purchase.
I started on the BigRock homepage and hovered over Web Hosting in the top navigation. The dropdown appeared, organized into three columns.
The Reseller Hosting column in the center lists two options: Reseller Hosting (Linux) and Windows Reseller Hosting.
A note on the landing page makes the distinction explicit: Linux reseller hosting is powered by WHM and cPanel, while Windows reseller hosting is powered by Plesk.
I selected Linux Reseller Hosting to proceed.
The landing page opens with the Linux/Windows tab switcher at the top and a country toggle below. I set the country to USA and reviewed the four-plan comparison table.
The four plan cards appeared side by side: Essential, Economy, Deluxe, and Premium. Each card displayed:
I selected the Deluxe plan and clicked Select Plan.
Selecting a plan opened a multi-step modal that keeps the entire configuration process within a single overlay without navigating away from the plan page. The modal ran three steps in sequence.
Step 1: Choose a Plan confirmed my selection with the plan name, billing tenure, rate, and savings badge displayed. A Change button was available alongside in case I needed to revisit the tier. I clicked Continue.
Step 2: Connect your Domain Name presented two options:
I selected the first option, entered my domain, and clicked Continue.
Step 3: Complementary Products presented two optional add-ons:
Neither was pre-selected. I chose not to activate either for this review and clicked Continue to proceed to the cart.
The cart page displayed the billing tenure dropdown alongside the plan name, giving me one final opportunity to review and adjust the commitment length before checkout.
All six tenure options were listed with their effective monthly rates and savings percentages shown side by side.
The order summary on the right displayed:
Everything was transparent and easy to verify before moving forward.
The account creation form requested:
A password requirement tooltip specified between 9 and 16 characters, including uppercase, lowercase, and special characters. The form processed cleanly without any friction.
The payment step offered a comprehensive range of methods suited for both Indian and international buyers:
All payments are processed through PayU, CC Avenue, PayDW, and Razorpay. An auto-renewal disclosure in the order summary confirmed that all plans renew automatically unless canceled.
After purchase, BigRock’s client area provides a clean management hub. The left-side navigation covers three primary sections: HOME, ORDERS, and BILLING, plus a MY BUSINESS area with a Partner Benefits link.
Clicking through to the order opens the hosting management view, organized into three tabs: DOMAIN, MY HOSTING, and BACKUP AND SECURITY.
The DOMAIN tab gives full control over the domain’s configuration in one screen. The key sections within it are:
A Latest Activity feed on the right side of the screen logs every nameserver and DNS change with timestamps, giving a visible audit trail of recent domain actions.
The MY HOSTING tab is the gateway to WHM for Linux reseller accounts, or Plesk for Windows reseller accounts. This is where the full reseller management environment is accessed. I cover both tools in detail in the next step.
The BACKUP AND SECURITY tab surfaces CodeGuard and SiteLock status for the account if either was activated during signup or added afterward.
The full signup from plan selection to an active client area took me under six minutes.
Once you are inside the client area, the real work of running a reseller hosting business begins. BigRock’s reseller platform is built on three tools that work in layers: WHM handles server and account administration, WHMCS handles the business and billing automation, and Plesk serves as the alternative management environment for Windows reseller accounts.
Understanding what each one does and how they relate to each other is essential before you start onboarding clients.
WHM: Your Administrative Control Panel
Web Host Manager, known as WHM, is the backbone of Linux reseller hosting. Think of it as the master control room that sits above everything else. You operate inside WHM; your clients never see it.
What they get instead is their own individual cPanel login, which gives them a self-contained environment to manage their website, email, databases, and files, all without ever touching your reseller settings.
Inside WHM, the left-side navigation organizes the full tool set into expandable categories:
When a new client signs up with you, the workflow inside WHM is straightforward:
Because you set up the packages in advance, every client account you create inherits the resource limits, nameservers, and feature set you defined. Your nameservers are what the client’s domain will point to, so from the outside your clients see your brand, not BigRock’s infrastructure behind it.
WHM also gives you a List Accounts view where every client account you manage is visible in a single table, showing domain name, username, disk usage, bandwidth consumption, and account status.
You can click into any account to manage it directly, reset passwords, or adjust resource allocations without asking the client to do anything.
WHMCS: Running the Business Side Automatically
WHM handles the technical side. WHMCS handles everything else. It is a billing and automation platform built specifically for hosting resellers, and once it is connected to your WHM installation, it takes over the tasks that would otherwise consume hours each week.
Here is what WHMCS does for you:
The WHMCS dashboard surfaces a real-time view of your business at a glance:
For a reseller managing more than a handful of clients, WHMCS is the tool that turns hosting reselling from a manual, reactive job into a mostly automated business. Whether it is included in your BigRock reseller plan depends on the tier you select, so confirm this before purchasing.
Plesk: The Management Environment for Windows Reseller Hosting
If you chose the Windows reseller track, Plesk replaces WHM and cPanel entirely. Rather than a two-panel system where you administer in WHM and clients work in cPanel, Plesk handles both roles from a single unified interface.
The Plesk dashboard is organized into sections for Hosting Services, Server Management, and My Profile. As the reseller, you manage clients through the Customers and Subscriptions menus.
Each client domain you provision gets its own tile-based control surface that covers everything the client needs:
Where WHM gives you a structured wizard for account creation, Plesk handles the same process through its Subscriptions menu.
You define a Service Plan first, which sets the resource limits for a client tier, and then create a Subscription for each client assigned to that plan. The client then receives login credentials to their own Plesk view, which shows only their domain and the tools relevant to their subscription.
Plesk is the appropriate environment when your clients need ASP.NET, MSSQL, or Windows-specific frameworks. For PHP-based clients running WordPress, WooCommerce, or Joomla, the Linux track with WHM and cPanel is the better fit and the more universally supported infrastructure.
BigRock’s reseller ordering flow is logically structured and transparent throughout. The modal-based configuration keeps every decision in one session without page redirects, and the cart stage gives you a final opportunity to review the billing tenure before committing.
The post-purchase client area is well-organized and gets you to WHM with a single click from the My Hosting tab.
BigRock provides support through live chat, 24/7 phone support, and a knowledge base. The live chat widget is accessible throughout the BigRock website and within the client area post-purchase.
I initiated the live chat from the reseller hosting landing page and was connected to a support agent within seconds. No automated routing, no chatbot preamble, no queue notification. The agent introduced themselves immediately and asked how they could help.
I asked a question that any serious reseller prospect would want confirmed before purchasing: whether WHM-provisioned client accounts inherit the reseller’s nameservers automatically, or whether each account requires manual nameserver configuration after creation.
This is a practical operational question because nameserver propagation affects how quickly you can move clients onto new hosting packages, and the answer reveals how polished the provisioning workflow actually is.
The agent confirmed that client accounts created through WHM inherit the nameservers already configured on the reseller plan by default.
They explained that nameservers can be customized either at the WHM level before account creation, or adjusted on a per-account basis afterward, giving resellers flexibility depending on their white-label setup.
The answer was accurate and addressed the operational workflow behind the question rather than offering a simple yes or no. The agent also identified where in WHM the nameserver configuration lives, which is the kind of context that directly reduces setup time for a reseller getting started.
Where the response could have gone further was in covering the DNS propagation window and what to expect during the transition period when migrating a client domain. That level of configuration depth was not offered unprompted, which is the consistent pattern across BigRock’s support channel.
BigRock’s knowledge base covers reseller hosting through a dedicated FAQ and guide section.
The coverage includes:
The FAQ is written in direct, plainspoken language. Where there are product-level constraints, they are stated clearly rather than buried in small print.
That transparency is worth acknowledging for a product like reseller hosting, where the gap between what a platform promises and what it actually delivers can create operational problems once client accounts are already committed to it.
BigRock’s live chat delivers immediate human connection with accurate answers to reseller-specific operational questions. A few observations:
Yes. I recommend BigRock Reseller Hosting for agencies, developers, and hosting entrepreneurs who need a dual-platform reseller environment with genuine white-label control, mature management tools, and a product structure that scales as a client base grows.
The dual-track architecture is the standout. Having both Linux (WHM/cPanel) and Windows (Plesk) reseller environments available from the same provider means you are not forced to compromise on infrastructure when a client has specific platform requirements. The WHMCS integration for billing automation and the fully white-labelled branding experience are both built for a business that takes client relationships seriously, not bolted on as afterthoughts.
The pricing structure rewards longer commitments meaningfully, and the ordering flow is one of the more transparent I have encountered: the renewal rate appears alongside the introductory rate at the plan card level, so there are no surprises at the billing step.
The areas to read carefully before committing are the renewal rate gap on longer terms and WHMCS plan-dependency. Neither is a dealbreaker, but both are details worth confirming for your specific plan before purchasing. Within those parameters, BigRock Reseller Hosting is a well-structured platform I would recommend for anyone building or growing a hosting business.
| Plan Name | Space | Bandwidth | OS | Panel | Price | |
|---|---|---|---|---|---|---|
| Economy Win | 25 GB | 512 GB | Plesk | CA$24.03 | Details | |
| Essential | 50 GB | 1 TB | cPanel | CA$26.43 | Details | |
| Economy | 100 GB | 2 TB | cPanel | CA$28.83 | Details | |
| Delux Win | 50 GB | 1 TB | Plesk | CA$28.98 | Details | |
| Delux | 150 GB | 2.9 TB | cPanel | CA$36.05 | Details | |
| Premium Win | 100 GB | 2 TB | Plesk | CA$39.05 | Details | |
| Premium | 200 GB | 4 TB | cPanel | CA$50.47 | Details |
In shared hosting, one account is created for your website. In reseller hosting, you create multiple hosting accounts and sell them to your own clients under your brand. BigRock handles the underlying infrastructure; you control the pricing, the packages, and the client relationship.
Yes. Linux Reseller Hosting includes WHM as the administrative control panel. WHM sits above cPanel in the permissions hierarchy, allowing you to create client accounts, build custom hosting packages, configure nameservers, and monitor server health. Each client you provision gets their own cPanel login.
WHMCS is a billing and automation platform built for hosting businesses. It handles invoicing, automated account provisioning, client communication, support ticketing, and renewal reminders. WHMCS availability at BigRock depends on the specific reseller plan selected, so confirm before purchasing.
Linux Reseller Hosting with WHM and cPanel is the more compatible starting point for most resellers. It supports PHP-based applications, including WordPress, WooCommerce, Joomla, and Drupal. Windows Reseller Hosting is appropriate when clients specifically need ASP.NET, MSSQL, or other Windows-dependent technologies.
Yes. BigRock provides a fully white-label reseller solution. Your clients interact only with your brand and never encounter BigRock’s name in the hosting experience.
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