Uptime & Reliability

Stable Hosting

You will get your site hosted in a state-of-the-art data center that has fully redundant network connections and power supplies.  They also work with a data center management team that responds to outages and issues within 15 minutes, which is quite impressive.  I didn’t see a set uptime guarantee, but when looking at what customers are saying about this service, none are complaining about outages.  This means that people rarely, if ever, experience any type of downtime, which is exactly what you want from a hosting provider.

Features

Lots of Very Nice Features

As you would expect from a company that focuses on higher end hosting solutions, you will have access to plenty of nice features with this company.  First, their VPS solutions are fast and affordable.  They have solid state drives in them, which helps make them faster and more stable.  The entry level VPS comes with 4 gigs of RAM, 150 GB RAID storage and 4 TB of bandwidth.  As you move up from there you can get up to 8 gigs of RAM, 200 gigs of storage and 8 TB of bandwidth.  You can choose from any of their hosting options to be run with Linux, Windows or cached Linux.

The dedicated servers they have are fairly nice and can be configured and deployed within an hour.  They all come with 10 TB of bandwidth each month.  The 3.4 GHz CPU cores are fast and can handle a significant amount of traffic.  Depending on the package you choose you will get either 8 or 16 gigs of RAM.  While these are not the highest end servers on the market, they will be great for most busy sites.

If you want a cloud server you will be able to build it yourself for maximum flexibility.  This is a great way to go with cloud services and lets you get everything you need and nothing you don’t.  The configuration process is fast and easy too so you don’t need to worry about it even if you don’t have a lot of technical experience.

You can also get DDoS protection through this company, which is very nice.

Support

Very Responsive Tech Support

The tech support teams are very responsive and will be working on your issue within 15 minutes of it being reported, which is very fast.  They are also friendly so that you can feel comfortable working with them.  There is a nice blog on their site with some useful information too, which is very nice.

Pricing

Very Competitive Pricing

The pricing with this company is very competitive.  This is nice for a company that is focused on non-shared solutions.  The dedicated servers for example, range from $49 to $699 per month, with plenty of nice options at the lower end of this spectrum.  This is an excellent way to get the power and control you need without having to pay extremely high prices.

VPS solutions are $10, $15 or $20 per month for the main options, and you can move up to higher level options for up to $60 per month, which is still reasonable for what you are getting.  While not the absolute lowest prices I have ever seen, they are offering some great deals for very nice hosting services.