MochaHost Reviews and Expert Opinion

Based on 582 user reviews in 8 languages
8.8
GREAT

Customer score for MochaHost

  • Reliability
    8.8 / 10
  • Pricing
    8.9 / 10
  • User Friendly
    8.7 / 10
  • Support
    9.0 / 10
  • Features
    8.8 / 10

Detailed Scores / Summary

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Gabriel Gheorghiu
Gabriel Gheorghiu
Cyprus
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Stay away!!!

Service used: Shared - Mocha - Linux
Stay away if you do not want a site that is malfunctioning due to server connection errors.
MochaHost
Dear Gabriel Gheorghiu,
We wanted to try and check up on the issue you reported in your review. We found that your last support ticket with Us is from about 2 months ago. It also seems that we never received a response from your ...Read More
Gher
Gher
This was a good response to identify the client and reach out about their concerns.
keep up!
Ghear
Ghear
This was a really reply as i have not found any issues related to delayed tickets of online support
Jeff John
Jeff John
United States
  • Reliability2
  • Pricing8
  • User Friendly2
  • Support2
  • Features2
3.2

DO NOT USE MOCHAHOST!!!!

Service used: Shared - Business - Linux
DO NOT USE MOCHAHOST!!!!
Since I've joined Mochahost, every time I've needed support, they're crew does NOT really read my ticket without finding a copy/paste related solution without really assessing whether its helpful or not. ...Read More
MochaHost
Dear Jeff John,
One of our highest priorities is customer satisfaction. Please consider contacting Us at "sqa@mochahost.com" from your registered E-mail account with Us.

Our Managers will be more than happy to review and act o...Read More
Alex Sung
Alex Sung
Czech Republic
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

Worst and nightmare

Service used: VPS
I have been fooled signed up with their cheap share server and then move to their VPS has so many hidden costs which incurred upon your signed up for my 3 years VPS plan.

Their so call technical support has to went through seve...Read More
MochaHost
Dear Alex Sung,
We are very sorry to hear that you were left with such a negative impression from our services! Please consider that depending on the types of issues you faced, resolution may have required gathering additional d...Read More
Alex Sung
Alex Sung
The underlying hidden cost lay beyond the mention package. Which mean the package mention it is inclusive but you need to pay the addon to get it. Beside that, package details are not clearly break down. It is only upon you sign u...Read More
MochaHost
Thank you for your feedback on the matter! We value your opinion regarding the information on our website and will double check if everything is marked correctly. We do wish to note that every feature which is not included in the ...Read More
Alex Sung
Alex Sung
Nothing personal. I did that for the past one year and even request to talk to the manager directly many times but failed.
Doraemon Y.
Doraemon Y.
Hong Kong
  • Reliability6
  • Pricing8
  • User Friendly2
  • Support2
  • Features4
4.4

NEVER Recommend

Service used: Shared - Business - Windows
Sep. 2, 2020:
Hello, all.
Usually I rarely give negative reviews, but the MocahHost really really deserves it!!!

We host our websites on MocahHost more than 2.5 years from 2018 - window shared hosting plan - Business level. First paid for 6...Read More
Hello, all.
Usually I rarely give negative reviews, but the MocahHost really really deserves it!!!

We host our websites on MocahHost more than 2.5 years from 2018 - window shared hosting plan - Business level. First paid for 6...Read More
Rafael Bastos
Rafael Bastos
Poland
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Database is down and nobody cares

Service used: Dedicated Server - Moshi-5
I went for a presentation of my website and the database was down in this Sh*t hosting, it happens very often, and support is really poor.
They have a problem on understanding simple text messages and are just repeating the same over and over again.

Typical MochaHost Prices

Service Monthly Price Range
Shared Hosting CA$2.62 - CA$8.33 6 plans
VPS CA$10.70 - CA$60.32 16 plans
Dedicated Server CA$25.48 - CA$226.65 18 plans
The Services & Prices are taken from www.mochahost.com

MochaHost Expert Review 2020

Written by: Michael Lavnduski

MochaHost Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    8 / 10
9
Rated by Michael Lavnduski
Expert

MochaHost Expert Review

MochaHost was launched in 2002 with affordable yet flexible hosting plans as its guiding star. Since then, the company has gone on to become a top choice for users that want budget-friendly prices but are unwilling to compromise on hosting features.

Our MochaHost review revealed that the company’s comprehensive plans give you a lot of value for the cost of subscription. It’s not only developers that have a lot to gain from MochaHost’s featureful plans. Beginners are also given a lot of tools to help settle into web hosting with ease. With a rare 100% uptime guarantee and super-fast load times, MochaHost is a web hosting solution to watch.

Pros and Cons

Pros:

  • Enjoy a lifetime discount that lets you renew your plan at the initial price you paid – or for less.
  • Keep your website running consistently thanks to MochaHost’s Never Reboot Protection.
  • Hit the (web hosting) ground running with a free website builder and free website transfer help.
  • Get the help you need quickly from MochaHost’s tech experts via 24/7 live chat, ticketing and phone callbacks.
  • Protect your website with 24/7 network monitoring, RAID 10, firewall and malware protection.
  • Take MochaHost out for a test drive with a 180-day risk free guarantee – if you’re not happy with your plan, you get the remaining months’ payments refunded.
  • Use ultra-fast load speeds to move up the Google SEO ranks and expand conversions.

Cons:

  • The wide selection of MochaHost plans can be confusing for newcomers.
  • While the company’s core prices are very low, for customers that require add-ons the costs can accumulate.
  • MochaHost’s basic plans are really meant for light traffic. If your traffic starts to pick up – you’ll have to scale to a costlier plan.

Pricing and Payment Methods

Among the world’s many affordable web hosting providers, MochaHost stands out as being exceptionally cost-effective. Part of this is due to the company’s LifeTime Discount, which covers most MochaHost products and means that your renewal prices will be the same or less as the initial price you paid. Moreover, if you use a MochaHost coupon, you can likely reduce your total payments quite a bit.

MochaHost offers cloud, reseller, VPS, and dedicated hosting, with most cloud hosting plans optimized for CMS, Java, and e-commerce platforms. The company’s most basic cloud hosting plan, Soho, starts at $1.95 a month and covers hosting for one website, unlimited bandwidth and storage space, unlimited email accounts and SSL certificates.

However, if you want access to slightly more advanced features – the company’s website builder or 1-click app installation – you’ll have to upgrade to MochaHost’s business cloud package. Reseller plans start at $9.47 and include the WHM control panel, free SEO tools, the website builder and a choice between Linux or Windows servers.

Users that require or prefer more privatized servers can choose from MochaHost’s feature-rich VPS or dedicated packages. The starter VPS package with a Linux server, Ristretto4, is from $7.98 monthly and gives you 40 GB disk space, smartphone support, and even a newsletter or email marketing app.

MochaHost’s dedicated Linux cloud servers start with Altura-3 at $19.00 monthly and offer 50 GB SSD storage space as well as letting you choose between managed and unmanaged servers. We were definitely impressed with MochaHost’s very low prices, though we would advise users to read the fine print – some features listed are actually add-ons and can bump your signup prices.

Ease of Use

There are a lot of things going for MochaHost. Beginners can do well for themselves with the company’s website builder and unlimited email accounts. Clear explanations of each plan’s features on the MochaHost website are complemented by the company’s expansive knowledge base, which provides easy-to-follow instructions for both billing and technical issues.

We would be remiss if we didn’t mention MochaHost’s developer pack, which addresses the majority of the advanced tools we look for in a hosting provider. An intuitive PHP selector tool gives you a choice of 6 PHP versions to configure, manage and adapt your PHP extensions and applications. The 50 MySQL accounts that come with even the most basic cloud hosting plan gives you a lot of flexibility for managing your web content.

Load Times and Reliability

MochaHost has really put a lot of effort to provide the best of the best when it comes to uptimes and load times, and it shows. The company’s Never Reboot Protection updates servers without having to power them down, and this in part accounts for MochaHost’s 100% uptime guarantee – a rarity in today’s web hosting landscape. Our months of tests were able to confirm upwards of 99.99% uptimes, placing MochaHost at the pinnacle of hosting reliability.

As far as load speed goes, MochaHost has several different factors, including SSD drives with caching boosts, geo optimization and state of the art servers contributing to its incredibly fast load times. The result? Over our months of testing under different traffic conditions, MochaHost’s load times averaged between 850-1000ms, half or less than Google’s recommended hard limit of 2s.

Features

On the whole, MochaHost provides the features we like to see. Beginners are empowered to dive into the thick of things with the company’s intuitive website builder, a 1-click installer for over 450 apps directly from the MochaHost cPanel, and free website transfers. You can also easily build your online business up with unlimited email accounts and free SSL accounts.

Developers also have it good with MochaHost. We liked how the company let us customize our back-end with different programming languages, and how easy it was to choose a PHP version with MochaHost’s advanced PHP selector. Both beginners and advanced users can benefit from a range of security features, such as malware and spam monitoring, and weekly automatic backups.

A word of caution: some standout MochaHost features are only available after an upgrade – if you stick with MochaHost’s most basic plans, you may not have access to all of the dazzling features the company has to offer.

Customer Support

One of the things that we really enjoyed about MochaHost was the detailed information they provide about the different features that come with each plan. Instead of leaving hosting newbies to frantically Google these unfamiliar concepts, MochaHost takes pains to explain what your getting – and why it’s important.

Live agents are available 24/7 via live chat, but you can open a ticket through the website or call MochaHost’s toll-free number to receive a callback. The company’s large step-by-step video tutorial library walks beginners through different setup procedures, and its knowledge base also includes written guidance for more advanced users.

User Reviews

Our expert reviews don’t take web hosts’ marketing for granted – we test each host over a period of months to see if they actually live up to their hype. After reading our analysis, explore our user reviews to discover whether MochaHost makes the grade.

Conclusion

On the whole, we were impressed with how well MochaHost balanced its affordability with featureful packages. Beginners have access to the types of tools and support that make the initial plunge into web hosting less daunting. Developers are also home safe with features like support for various programming languages and MySQL extensions.

The name of the MochaHost game is choice, and the fact that you can have three tiers to choose from within each plan, as well as choices between Linux and Windows servers and a variety of servers optimized for different popular platforms, really sealed the deal for us. With MochaHost you do get what you pay for, and it’s important to scroll through your plan to ensure you’re signed up for the features you really wanted.

That said, MochaHost is constantly innovating to deliver better consistency, speed, support, and safety for your website, which is something that strongly resonated with us.

Visit MochaHost See plans & pricing

MochaHost Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Soho - Linux Unlimited Unlimited CA$2.62 8.7
Business - Linux Unlimited Unlimited CA$4.67 9.1
Soho - Windows Unlimited Unlimited CA$3.33 8.0
Business - Windows Unlimited Unlimited CA$5.34 9.0
Mocha - Linux Unlimited Unlimited CA$7.50 9.0
Mocha - Windows Unlimited Unlimited CA$8.33 8.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Ristretto4 40 GB 512 MB CA$10.70 8.8
Core 20 GB 1 GB CA$13.34 9.7
Perfetto1 60 GB 2 GB CA$13.38 8.6
Perfetto2-R2 80 GB 2 GB CA$18.08 9.4
Perfetto2 80 GB 2 GB CA$20.09 9.4
Perfetto1-R2 60 GB 1 GB CA$24.37 8.0
Perfetto3-R2 100 GB 2 GB CA$24.11 5.8
Perfetto3 100 GB 3 GB CA$26.80 4.8
Perfetto4-R2 150 GB 4 GB CA$30.15 4.4
Perfetto4 150 GB 4 GB CA$30.15 6.5
Perfetto5 200 GB 4 GB CA$36.18 9.4
Perfetto5-R2 200 GB 6 GB CA$36.18 8.8
Perfetto6-R2 250 GB 8 GB CA$42.22 10
Perfetto6 250 GB 6 GB CA$48.25 6.6
Perfetto7-R2 300 GB 10 GB CA$54.29 8.8
Perfetto7 300 GB 8 GB CA$60.32 9.2

Dedicated Server Plans

Plan Name Space RAM OS Price Score
Altura-3 50 GB 2 GB CA$25.48 8.8
Altura-3 100 GB 4 GB CA$40.23 8.8
Ankola-3 100 GB 4 GB CA$32.19 5.8
Ankola-3 100 GB 6 GB CA$46.94 10
Barista-3 200 GB 6 GB CA$63.03 2.0
Barista-3 200 GB 8 GB CA$69.74 8.0
Barahona-3 300 GB 8 GB CA$85.83 8.8
Barahona-3 300 GB 10 GB CA$92.54 8.8
Matari-3 400 GB 10 GB CA$108.63 9.6
Matari-3 400 GB 12 GB CA$115.34 8.8
Moshi-3 500 GB 12 GB CA$131.43 6.4
Moshi-3 500 GB 14 GB CA$138.14 8.8
Moshi-4 600 GB 16 GB CA$160.94 8.8
Moshi-4 600 GB 18 GB CA$167.64 8.8
Moshi-5 700 GB 20 GB CA$171.40 8.8
Moshi-5 700 GB 22 GB CA$197.15 2.0
Moshi-6 800 GB 24 GB CA$219.95 8.8
Moshi-6 800 GB 26 GB CA$226.65 8.8
A Free Domain is included when purchasing any hosting service from MochaHost
Submit a MochaHost Coupon

Server Locations

Chicago

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost specializes in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services and support, at a well balanced price.
Become a part of our community today and experience the difference!

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