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Great hosting with fantastic customer support
Optimal, efficient, result of your experience
Online Chat Service Quality
Best Support Ever!
I might stay a little bit longer
Live Chat has been great...
All my scoring below is based on the easy of setup and response by the support staff to answer questions, so keep in mind it's only been a week.
MochaHost is a well established company that provides both direct hosting and reseller options. Their primary focus is the direct hosting, which comes as shared, VPS or cloud based dedicated servers. They do offer both Linux and Windows options at every level, which is very nice (though reseller is Windows only).
They have been around since 2002 and have built a strong reputation for excellent hosting. They have even won some awards from well known tech publications including cNet. Their main office is located in San Jose, California where they run their primary data center. They market the fact that they have their own data center, which is kept up to the highest standards and has multiple backbone connections to the Internet for added reliability.
This company really likes to market their 100% uptime guarantee. Of course, all hosts have occasional downtime, but if your site goes down at all, you will get a 3% credit for the month (if it is down for 3 hours or less) and if it is down longer, you get another 5% off for the month for each hour your site is down.
This uptime guarantee is a little bit complex, but overall it is good since it is a 100% uptime guarantee. It is important to note that this guarantee applies to all their hosting packages, even the shared options.
They offer a lot of different options to their customers. For experienced webmasters, this variety will help ensure they are getting exactly what they want, and not paying for anything extra. Newer people, however, may get a little confused about what is important and what isn't. The layout of the included and optional services could be more clear.
They have four shared hosting plans (technically 8 since it is 4 Linux and 4 Windows). They also have multiple VPS options and several different choices for cloud dedicated servers.
Another great benefit that they offer is an easy website builder, but that costs $.99 per month. When hosting companies typically offer these website builders, they are included so it seems odd to charge for it.
MochaHost provides technical support around the clock, and does a pretty good job of it. They have live phone and chat available to their customers, and an online ticketing system that has an impressive response time.
The one down side to their support is that at least some of their staff are located in Bulgaria, which some users don't like. In addition, however, they have a nice set of self-help options including a knowledgebase and forums to help fix common issues.
Mochahost has very low prices for their main package options. For example, shared hosting starts at just $1.95/month. Even for dedicated cloud hosting services, you can get an entry level package for $19/month. This is really quite low compared to most of the competition, especially given the fact that the services you get are still very good.
They do have a lot of extra things that you can add on, which raises your prices, but if you just stick to the base hosting, you're getting a really great deal.
MochaHost is really a very good hosting company to work with. They keep all their servers up to date and provide very nice technical support. No matter what type of hosting package you choose, you'll get the same great service and all for a very fair price.
- Low prices
- Well established company
- Windows & Linux available for all packages
- The packages and features aren't always as clear as they could be
- Lots of extras that can raise your bill
MochaHost Prices, Plans & Features - 2018
Shared Hosting Plans
|Plan Name||Space||Bandwidth||Number of Sites||Price||Score|
|Soho - Linux||Unlimited||Unlimited||cPanel||Unlimited||CA$2.55||9.2||More Details|
|Business - Linux||Unlimited||Unlimited||cPanel||Unlimited||CA$3.20||9.5||More Details|
|Soho - Windows||Unlimited||Unlimited||cPanel||Unlimited||CA$3.24||9.5||More Details|
|Business - Windows||Unlimited||Unlimited||cPanel||Unlimited||CA$5.20||9.4||More Details|
|Mocha - Linux||Unlimited||Unlimited||cPanel||Unlimited||CA$8.11||9.5||More Details|
|Mocha - Windows||Unlimited||Unlimited||cPanel||Unlimited||CA$9.37||9.8||More Details|
VPS Hosting Plans
|Ristretto4||40 GB||1 x 1.20GHz||500 MB||CA$10.43||9.2||More Details|
|Core||20 GB||1 x 2.40GHz||1 GB||CA$13.00||10||More Details|
|Perfetto1||60 GB||1 x 2.40GHz||1 GB||CA$13.04||9.6||More Details|
|Perfetto2-R2||80 GB||1 x 2.40GHz||2 GB||CA$19.57||9.5||More Details|
|Perfetto2||80 GB||2 x 2.40GHz||2 GB||CA$19.57||9.3||More Details|
|Perfetto1-R2||60 GB||1 x 2.40GHz||1 GB||CA$23.74||9.2||More Details|
|Perfetto3-R2||100 GB||2 x 2.40GHz||2 GB||CA$26.11||9.2||More Details|
|Perfetto3||100 GB||2 x 2.40GHz||3 GB||CA$26.11||7.6||More Details|
|Perfetto4-R2||150 GB||2 x 2.40GHz||4 GB||CA$32.64||4.4||More Details|
|Perfetto4||150 GB||3 x 2.40GHz||4 GB||CA$32.64||7.6||More Details|
|Perfetto5||200 GB||4 x 2.40GHz||4 GB||CA$39.18||9.6||More Details|
|Perfetto5-R2||200 GB||4 x 2.40GHz||6 GB||CA$39.18||9.2||More Details|
|Perfetto6-R2||250 GB||4 x 2.40GHz||8 GB||CA$45.71||10||More Details|
|Perfetto6||250 GB||4 x 2.40GHz||6 GB||CA$52.24||9.6||More Details|
|Perfetto7-R2||300 GB||6 x 2.40GHz||10 GB||CA$58.78||9.2||More Details|
|Perfetto7||300 GB||4 x 2.40GHz||8 GB||CA$65.31||9.2||More Details|
Dedicated Server Plans
|Altura-3||50 GB||1 x 2.40GHz||2 GB||CA$24.83||9.2||More Details|
|Altura-3||50 GB||1 x 2.40GHz||4 GB||CA$31.36||9.2||More Details|
|Ankola-3||100 GB||2 x 2.40GHz||4 GB||CA$39.20||9.2||More Details|
|Ankola-3||100 GB||2 x 2.40GHz||6 GB||CA$45.74||10||More Details|
|Barista-3||200 GB||4 x 2.40GHz||6 GB||CA$61.42||2.0||More Details|
|Barista-3||200 GB||4 x 2.40GHz||8 GB||CA$67.95||8.0||More Details|
|Barahona-3||300 GB||6 x 2.40GHz||8 GB||CA$83.63||9.2||More Details|
|Barahona-3||300 GB||6 x 2.40GHz||10 GB||CA$90.16||9.2||More Details|
|Matari-3||400 GB||8 x 2.40GHz||10 GB||CA$105.84||9.6||More Details|
|Matari-3||400 GB||8 x 2.40GHz||12 GB||CA$112.38||9.2||More Details|
|Moshi-3||500 GB||10 x 2.40GHz||12 GB||CA$128.06||6.4||More Details|
|Moshi-3||500 GB||10 x 2.40GHz||14 GB||CA$134.59||9.2||More Details|
|Moshi-4||600 GB||12 x 2.40GHz||16 GB||CA$156.81||9.2||More Details|
|Moshi-4||600 GB||12 x 2.40GHz||18 GB||CA$163.34||9.2||More Details|
|Moshi-5||700 GB||14 x 2.40GHz||20 GB||CA$185.55||9.2||More Details|
|Moshi-5||700 GB||14 x 2.40GHz||22 GB||CA$192.09||9.2||More Details|
|Moshi-6||800 GB||16 x 2.40GHz||24 GB||CA$214.30||8.8||More Details|
|Moshi-6||800 GB||16 x 2.40GHz||26 GB||CA$220.83||9.2||More Details|
A few words from MochaHost
That's why in 2002 they launched MochaHost - The Online Central.
MochaHost is located in the heart of Silicon Valley (San Jose, California); specializing in providing professional hosting, web design, e-commerce, and Internet promotion services.
At MochaHost, we believe that the key to success is to provide professional services at a well balanced price.
Become a part of our community today and experience the difference!