LiquidWeb Reviews and Expert Opinion

Based on 53 reviews in 2 languages
9.6
SUPERB!

Customer score for LiquidWeb

  • Reliability
    9.8 / 10
  • Pricing
    9.2 / 10
  • User Friendly
    9.7 / 10
  • Support
    9.7 / 10
  • Features
    9.7 / 10

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Mark Fleming
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Support is Superb!!!!

Service used: Dedicated Server
I have never had support like I do now with Liquid Web. Their chat is instantaneous. Email is fat too if you have an urgent issue. And the staff know their stuff, that's for sure.

As for the servers themselves--no issues for years. They just stay up.
Nick Niesen
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

A+ Managed Dedicated Servers

Service used: Dedicated Server
We switched to LiquidWeb several years ago after working with a company who didn't care about providing a positive experience. After working with LiquidWeb for sometime we can only highly recommend there service to others.
David Thalheimer
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Fast and excellent response time

Service used: Dedicated Server
Once in a while, I have a problem with some technical issue, such as a certificate problem, the need for software upgrades, or a problem caused by security threats. In every case, Liquid Web responds quickly and finds the solution...Read More
Joe D.
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Truly Outstanding

Service used: VPS
Previously, we had been with Site5 before they sold out to Endurance, and then a very short stint with WiredTree where we had trouble with a VPS memory issue. We've been with LiquidWeb ever since. I can't believe we've been with L...Read More
Ali Haider
Pakistan
  • Reliability 10
  • Pricing 6.0
  • User Friendly 10
  • Support 8.0
  • Features 8.0
8.4
NEW

Good Support

Service used: VPS
Support of liquidweb is really heroic. But nowadays i am having problem in first contact with support team on live chat. Sometimes the waiting time is more than 30 min and it is really annoying.
Siddiq Mohammed
Saudi Arabia
  • Reliability 10
  • Pricing 8.0
  • User Friendly 10
  • Support 10
  • Features 10
9.6
NEW

Still the most helpful humans in hosting - Justified

Service used: Dedicated Server
Whenever we have new requirement to design deployment architectures, improving reliability and availability of services, storage and load balancing requirements and any issues related to networking, SSL, additional IP requirements...Read More
Jason McGee
United States
  • Reliability 10
  • Pricing 10
  • User Friendly 10
  • Support 10
  • Features 10
10
NEW

Awesome Hosting Company

Service used: VPS
I have been with Liquid Web for 3+ years, hosting 10+ websites and their service is impeccable and second to none. Their support team is awesome and is quick to respond to requests.

Typical LiquidWeb Prices

Service Monthly Price Range
VPS CA$48.95 - CA$274.87 4 plans
Dedicated Server CA$121.43 - CA$751.80 9 plans
Cloud Hosting CA$124.25 - CA$350.17 12 plans
The Services & Prices are taken from www.liquidweb.com

LiquidWeb Expert Review 2017

Written by: Max Ostryzhko

LiquidWeb Rating

  • Reliability
    10 / 10
  • Pricing
    8 / 10
  • User Friendly
    10 / 10
  • Support
    10 / 10
  • Features
    10 / 10
9.6
Rated by Max Ostryzhko

Quality over quantity is the name of the game for LiquidWeb

With just 20,000 clients this is one of the smaller hosting companies, but despite this they own and operate three data centers, which are more advanced than many hosting companies many times their size. They have also been open since 1997, so they clearly have a good handle on what they are doing. This is because LiquidWeb is strictly focused on providing the best in class hosting to all their customers.

The majority of their marketing efforts go toward attracting large customers for their dedicated and cloud hosting services. They do offer shared hosting too, but it is not really at an entry level price so the average person looking to start up a small personal site will likely want to look for a better deal somewhere else. When quality, reliability and service are essential, however, this is one of the best companies around.

Uptime & Reliability

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10

Exceptional uptime guarantees with virtually no downtime

If you have any of their non-shared packages you will be given a 100% uptime guarantee.  What is unique here is that they offer you ten times compensation for any downtime you do experience.  For example, if your site is unavailable for 1 hour, you get 10 hours of credit to your bill.

In addition, they offer a 30 minute rapid hardware replacement service, so if a drive or other piece of your server dies; it will be fixed extremely quickly.

They also have premium data circuits from Verizon, Sprint and AT&T to help ensure redundancy from all their data centers.  The bottom line here is this is one of the most reliable hosting options in the world.

Features

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10

All features focused on providing high quality services

One of the first things to point out about LiquidWeb is that they are privately owned and have four data centers.  Three of them are all located in Lansing, Michigan and one is located in Phoenix, Arizona. This is somewhat unusual since most companies like to spread their data centers out when possible.

When you look at their entry level hosting packages, which are shared, you will see that they do offer top of the line shared hosting.  Even their most basic plan is going to be as good or better than the options available at most other hosting companies.

When you move up into VPS, dedicated or cloud hosting, however, you will really get into where this company is focused.  They have fully dedicated servers with single, dual or quad core CPUs.  You can also request custom servers if you need something specific.  Another key option is their ‘smart server’ package which essentially combines the benefits of a VPS or dedicated server with those of cloud hosting.

In addition to those packages you will get a number of other nice features such as a free domain name, and static IPs.

Support

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10

Extremely responsive and professional technical support

LiquidWeb offers ‘Heroic Support’ for any technical issues.  Their toll-free phone line is answered within 20 seconds on average, and dedicated and VPS customers have a 59 second answer guarantee.  They also offer 1 hour of credit if your call or live chat request takes more than six minutes to be answered.

They do have a self-help page that has a lot of information, though it seems to have been written for technical professionals as it is long and sometimes overly complex.

Pricing

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8

High end services for high end prices

LiquidWeb is certainly not trying to compete in terms of pricing.  They know that they are offering a much higher end product than just about all other hosting providers, and they will charge you for it.  While the prices are quite a bit higher than most other companies, you do get a superior service.

Everything from the tech support to the hardware and anything else you need is going to be provided for in a very good way.  If money isn’t a top concern and you want to enjoy hosting the way it should be, this is a great company to try.

Summary

Exceptional hosting for larger sites

You really won’t find higher end hosting than this.  They focus on quality every step of the way, which helps to provide extremely fast and reliable websites.  Of course, the price will be a concern to some, but for the target audience of this company it isn’t going to be a worry.

Pros:

  • Four data centers are owned and operated by LiquidWeb
  • High end data circuits from three major telcos
  • Great VPS and dedicated server options
  • Extremely responsive technical support
  • 100% uptime guarantee

Cons:

  • High price points
Read the full expert review Visit LiquidWeb See plans & pricing

LiquidWeb Prices, Plans & Features - 2017

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Storm VPS1 50 GB 1 core 1 GB CA$48.95
Storm VPS2 100 GB 1 core 2 GB CA$74.05
Storm VPS3 150 GB 2 cores 4 GB CA$136.81
Storm VPS4 300 GB 4 cores 8 GB CA$274.87

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Intel Xeon E3-1230 v5 256 GB 4 x 3.40GHz 16 GB CA$249.76
Intel Xeon E3-1270 v5 256 GB 4 x 3.60GHz 16 GB CA$287.42
Intel Xeon E5-1650 v4 256 GB 6 x 3.60GHz 16 GB CA$400.38
Dual Intel Xeon E5-2620 v4 256 GB 16 x 2.10GHz 32 GB CA$463.13
STARTER 1 TB 4 x 3.60GHz 32 GB CA$450.58
PROFESSIONAL 1 TB 12 x 2.40GHz 64 GB CA$601.19
SECURITY PRO 1 TB 12 x 2.40GHz 128 GB CA$751.80
Xeon E3-1240 2 TB 4 x 2.40GHz 781 GB CA$149.36
E3-1220 2 TB 2 x 2.40GHz 8 MB CA$121.43

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
Storm Private Cloud1 250 GB 4 x 3.60GHz 8 GB Unlimited CA$149.67
Storm Private Cloud2 500 GB 4 x 3.60GHz 16 GB Unlimited CA$224.98
Storm Private Cloud3 250 GB 6 x 3.50GHz 32 GB Unlimited CA$350.17
Storm Private Cloud4 440 GB 4 x 3.80GHz 7.6 GB Unlimited CA$149.67
Storm Private Cloud5 2 TB 4 x 3.80GHz 8 GB Unlimited CA$224.66
Storm Private Cloud6 440 GB 4 x 3.80GHz 15.6 GB Unlimited CA$262.32
Storm Private Cloud7 3.6 TB 4 x 3.80GHz 8 GB Unlimited CA$287.42
Storm Private Cloud8 926 GB 4 x 3.80GHz 15.6 GB Unlimited CA$299.97
Storm Private Cloud9 906 GB 4 x 3.80GHz 15.5 GB Unlimited CA$299.97
Storm Private Cloud10 928 GB 4 x 3.80GHz 15.6 GB Unlimited CA$299.97
Storm Private Cloud11 440 GB 6 x 3.50GHz 31 GB Unlimited CA$350.17
Cloud Sites Platfrom 50 GB - 0 B 1 TB CA$124.25
A Free Domain is included when purchasing any hosting service from LiquidWeb
Submit a LiquidWeb Coupon

Server Locations

Lansing Phoenix

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