4.9
SUPERB!
  • User Friendly
    4.9
  • Support
    4.9
  • Features
    4.9
  • Reliability
    4.9
  • Pricing
    4.8
Write Review Visit Knownhost

Knownhost Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting CA$4.67 - CA$13.40
VPS CA$6.72 - CA$134.45
Dedicated Server CA$65.88 - CA$501.50
Cloud Hosting CA$67.22 - CA$161.34
Resellers CA$9.37 - CA$36.93

Availability

99.9% Uptime

Data Centers

Aleksandar Petkovski

Pinned Review

Aleksandar Petkovski,
4.8
The sales and support team have been nothing but helpful after switching from my old hosting provider to KnownHost. The difference has been night and day compared to my old host. Was very stressed ab...Read Moreout transferring my biggest site, but the migration team made the migration very smooth and a pleasant experience. Received regular updates about what was being done and the progress that has been made. Also, updates about when the team is working on the migration. I suggest opting for the paid migration service though, especially for bigger hosting accounts or sites, or if you want to transfer only a select number of sites from an old hosting account.Less
byron forbes
byron forbes from United States,

Excellent support - no phone to call but issuing a ticket is easy and very fast on the respone

5.0
Highly recommend solely because of their support staff
Hosting cost is only a bit below average but they offer a "lifetime" lock on the price.
Previous host always seemed to want a price increase every year - got tired of that
Jared Mccart
Jared Mccart from United States,

Great Servers, Support and Uptime

5.0
We have a handful of dedicated servers with Known Host and they have always been fast, helpful and an essential part of our business. I've tried all of the top hosting companies in the past and none can compare to the amount of support KH provides. They've earned a lifetime customer!
John Munoz
John Munoz from United States,

Our shopping cart was down and our Admin access to website was down

5.0
Charlotte McLaughlin was able to solve our very technical problem. I worked with two website techs with decades of experience the day prior who were unable to solve the problem and and Charlotte was able to solve the multiple tech...Read Morenical issues within an hour! She went above and beyond what was expected of her. I highly recommend doing business with Charlotte and Knownhost!!Less
jason finnerty

Actual help when you need it - this is hosting excellence

5.0
Really can't express how thrilled i am to have this group in my corner. They answer all of my stupid questions and quickly fix any issue i come across (or create...)
- excellent service
- excellent communication
- excellent...Read More pricing

I've been using them for a few years, growing from a VPS account to professional cloud, then premium, and now to a bare metal server. They've helped me and my business grow significantly. Knowing that they can handle pretty much anything i throw at them has been a huge value.
Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

Good company focused primarily on VPS hosting

KnownHost has been in business for a long time providing great services to their customers.  While they do offer shared hosting and dedicated services, it is clear that their real focus is on VPS hosting.  Specifically, they offer managed VPS packages.

8.8

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    7

  • Features
    9

  • Reliability
    10

  • Pricing
    9

From the appearance of their site, it seems that they only offer shared hosting or WordPress hosting to try to attract growing sites who will likely want to upgrade to VPS in the future. This is evident by the fact that the shared options aren’t featured on their home page.  While dedicated options are clearly available, it is likely that they are only offering these because they don’t want to lose customers who have outgrown their VPS.

Whatever the case, this company does a great job at all levels, though anything other than a VPS may feel somewhat neglected.

Uptime & Reliability

Very stable hosting

KnowHost is a very stable hosting company, and the fact that they own their own data centers and servers allows them to ensure they have virtually no service interruptions.  They guarantee 99.995% uptime, which is quite a bit better than most other companies can offer.

It is not immediately clear what happens if your site does have an outage, however, so this guarantee might not be as helpful as you would think.  That being said, however, the current and former customers of this company seem to have had a great experience and haven’t made any significant complaints about downtime.

Features

Everythign you need included, extras available

No matter which of their packages you choose you will have everything you need included so you can get your site up and running properly.  In addition, they offer some extra add-ons if you are looking for something extra.  For example, you can choose to get cPanel, WHM, Plesk, Softaculous or other administrative features added to your account, for a monthly price.

They only have two shared hosting plans, both of which are fairly basic but will meet the needs of most customers.  These plans are likely just popular with people who have a larger site and wanted to add another page with its own hosting.

Similarly, dedicated hosting comes with all the benefits you’ll be looking for, but there aren’t too many choices.  If you need a high end dedicated server, you may want to opt for another host, but for most customers wanting a little more power and control, these options will be perfect.

Support

No 24/7 live support and some off shore services

KnownHost has great services, but when something does go wrong, you may run into some trouble.  They don’t have 24/7 live phone or chat support available, which is unfortunate.  While much of their technical staff is located in the US, they also use some offshore technicians, which many people won’t like.

Pricing

Good prices for VPS hosting

The prices for their managed VPS services are at or below what you would expect based on the specs that you’re getting.  The fact that this company is so focused on VPS actually makes the deals even better, since you are getting access to experts in this area, without paying a premium.

Summary

Great hosting company focused on VPS services

This is a very good hosting company that is focusing their efforts on the VPS niche.  Those who are looking for a high quality virtual private server will definitely find what they are looking for with KnownHost.

Pros:

  • Company owns their own data centers
  • Exceptional VPS services
  • Strong reputation for stable hosting

Cons:

  • Limited options outside of VPS hosting
  • Technical support leaves a lot to be desired

Knownhost Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic Shared Hosting 5 GB Unlimited cPanel 1 CA$4.67 5.0 Details
Standard Shared Hosting 20 GB Unlimited cPanel 5 CA$8.70 4.9 Details
Professional Shared Hosting Unlimited Unlimited cPanel Unlimited CA$13.40 4.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Entry Unmanaged VPS 20 GB 1 core 1 GB CA$6.72 5.0 Details
Entry Plus Unmanaged 40 GB 1 core 2 GB CA$13.44 4.9 Details
Basic Unmanaged VPS 75 GB 2 cores 4 GB CA$26.89 5.0 Details
Professional Unmanaged Server 250 GB 6 cores 10 GB CA$80.67 4.9 Details
Basic Managed VPS Server 75 GB 2 cores 4 GB CA$53.78 4.9 Details
Standard Unmanaged VPS 150 GB 4 cores 8 GB CA$53.78 4.9 Details
Standard Managed VPS Server 150 GB 4 cores 8 GB CA$80.67 4.9 Details
Professional Managed VPS Server 250 GB 6 cores 10 GB CA$107.56 5.0 Details
Premium Unmanaged VPS 300 GB 8 cores 12 GB CA$107.56 5.0 Details
Premium Managed VPS Server 300 GB 8 cores 12 GB CA$134.45 5.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Dual Intel Xeon E5620 240 GB 8 x 2.40GHz 32 GB CA$65.88 5.0 Details
Dual Intel Xeon E5645 240 GB 12 x 2.40GHz 32 GB CA$79.33 4.9 Details
Dual Intel Xeon E5-2630 240 GB 12 x 2.30GHz 32 GB CA$92.77 4.9 Details
Intel Xeon E - 2224 240 GB 4 x 3.40GHz 16 GB CA$212.43 4.9 Details
Intel Xeon E - 2236 240 GB 6 x 3.40GHz 16 GB CA$232.60 4.9 Details
Intel Xeon E - 2246G 240 GB 6 x 3.60GHz 16 GB CA$246.04 4.9 Details
Intel Xeon E - 2288G 240 GB 8 x 3.70GHz 16 GB CA$266.21 4.9 Details
AMD EPYC Rome 7302P 480 GB 16 x 3.00GHz 32 GB CA$380.49 5.0 Details
Dual Intel Xeon Silver 4208 480 GB 16 x 2.10GHz 32 GB CA$380.49 5.0 Details
AMD EPYC Rome 7402P 960 GB 24 x 2.80GHz 64 GB CA$501.50 4.8 Details
Dual Intel Xeon Silver 4214 960 GB 24 x 2.20GHz 64 GB CA$501.50 4.9 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Basic Cloud 60 GB 2 cores 4 GB 2 TB CA$67.22 4.6 Details
Standard Cloud 120 GB 4 cores 6 GB 3 TB CA$94.11 4.6 Details
Professional Cloud 200 GB 6 cores 8 GB 4 TB CA$121.00 5.0 Details
Premium Cloud 260 GB 8 cores 12 GB 5 TB CA$161.34 5.0 Details

Resellers Plans

Plan Name Space Bandwidth Panel Price Score
Basic Reseller Hosting 25 GB 800.05 GB cPanel CA$9.37 4.9 Details
Standard Reseller Hosting 50 GB 1.17 TB cPanel CA$13.40 4.6 Details
Professional Reseller Hosting 100 GB 1.6 TB cPanel CA$20.13 4.8 Details
Premium Reseller Hosting 200 GB 4 TB cPanel CA$36.93 4.9 Details

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