
KnownHost is one of the most consistently highly-rated hosting providers on the market, and when I’m asked to choose a favorite, it’s usually near the top of my list.
From flexible, accessible package options, to user-friendly control features and tools, all backed by top-notch customer support, it’s easy to see why users love KnownHost. Server performance is awesome (more on that later), but KnownHost prices aren’t the cheapest. If you’ve got a more basic project, or don’t have the budget to stretch, they may not be the best choice.
But if you’re prioritizing performance, features, and support, I can’t think of many providers better than KnownHost. Does that sound like you? Then let’s dive in.
In my expert opinion, KnownHost excels in managed hosting services, making it ideal for those who prefer a hands-off approach. It is also a good fit for e-commerce sites due to its reliability and robust security features. KnownHost’s commitment to customer satisfaction and strong performance makes it a versatile hosting provider.

At HostAdvice, we developed a standardized rating methodology to rank web hosting providers. This methodology enables us to determine with a high degree of accuracy which brand is better.
Here is the breakdown of the most critical parameters and scores we award to KnownHost.
| Parameter | Score | Why we give this score |
| Prices | 9 | Web hosting plans are well priced. But lower prices for most servers require long-term commitments, and higher renewal prices. |
| Features | 9 | Wide range of features, controls, and management tools. No drag-and-drop website builder, offered by many competitors. |
| Performance | 10 | Perfect score for performance, with 99.99% uptime, unlimited bandwidth, optimized servers, and LightSpeed caching. |
| Ease of use | 10 | Designed with both beginners and experts in mind, everyone should be able to use their controls and tools. |
| Support | 8 | Email, live chat, and phone support lines available – they even have a physical mailing address! Extra points for knowledge base. |
| Overall | 9.2 | KnownHost is a user-friendly web hosting provider offering top-tier performance, affordable initial plans, and a generous set of features. Customer support is also strong, though no 24/7 live chat line is available. |
KnownHost offers packages for a variety of hosting solutions, from web and shared hosting, to VPS and dedicated servers, and WordPress.
There’s no free trial period, however they do offer a 30-day money-back guarantee – so if you’re not happy with your Knownhost products, there’s no risk. You can also pay by ACH, most major credit and debit card, and PayPal.
| Plan Name | Space | Bandwidth | OS | Panel | Number of Sites | Price | |
|---|---|---|---|---|---|---|---|
| Basic Shared Hosting | 5 GB | Unlimited | cPanel | 1 | CA$4.82 | Details | |
| Standard Shared Hosting | 20 GB | Unlimited | cPanel | 5 | CA$8.99 | Details | |
| Professional Shared Hosting | Unlimited | Unlimited | cPanel | Unlimited | CA$13.85 | Details | |
| Premium Shared Hosting | Unlimited | Unlimited | cPanel | Unlimited | CA$27.75 | Details |
| Plan Name | Space | Bandwidth | OS | Panel | Price | |
|---|---|---|---|---|---|---|
| Basic Reseller Hosting | 25 GB | 800.05 GB | cPanel | CA$9.68 | Details | |
| Standard Reseller Hosting | 50 GB | 1.17 TB | cPanel | CA$13.85 | Details | |
| Professional Reseller Hosting | 100 GB | 1.6 TB | cPanel | CA$20.80 | Details | |
| Premium Reseller Hosting | 200 GB | 4 TB | cPanel | CA$38.17 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Dual Intel Xeon E5620 | 240 GB | 8 x 2.4GHz | 32 GB | CA$68.08 | Details | |
| Dual Intel Xeon E5645 | 240 GB | 12 x 2.4GHz | 32 GB | CA$81.98 | Details | |
| Dual Intel Xeon E5-2630 | 240 GB | 12 x 2.3GHz | 32 GB | CA$95.87 | Details | |
| Intel Xeon E - 2224 | 240 GB | 4 x 3.4GHz | 16 GB | CA$219.53 | Details | |
| Intel Xeon E - 2236 | 240 GB | 6 x 3.4GHz | 16 GB | CA$240.37 | Details | |
| Intel Xeon E - 2246G | 240 GB | 6 x 3.6GHz | 16 GB | CA$254.26 | Details | |
| Intel Xeon E - 2288G | 240 GB | 8 x 3.7GHz | 16 GB | CA$275.11 | Details | |
| Dual Intel Xeon Silver 4208 | 480 GB | 16 x 2.1GHz | 32 GB | CA$393.21 | Details | |
| AMD EPYC Rome 7302P | 480 GB | 16 x 3GHz | 32 GB | CA$393.21 | Details | |
| AMD EPYC Rome 7402P | 960 GB | 24 x 2.8GHz | 64 GB | CA$518.26 | Details | |
| Dual Intel Xeon Silver 4214 | 960 GB | 24 x 2.2GHz | 64 GB | CA$518.26 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Entry Unmanaged VPS | 20 GB | 1 core | 1 GB | CA$6.95 | Details | |
| Entry Plus Unmanaged | 40 GB | 1 core | 2 GB | CA$13.89 | Details | |
| Basic Unmanaged VPS | 75 GB | 2 cores | 4 GB | CA$27.79 | Details | |
| Standard Unmanaged VPS | 150 GB | 4 cores | 8 GB | CA$55.58 | Details | |
| Basic Managed VPS Server | 75 GB | 2 cores | 4 GB | CA$60.09 | Details | |
| Professional Unmanaged Server | 250 GB | 6 cores | 10 GB | CA$83.37 | Details | |
| Premium Unmanaged VPS | 300 GB | 8 cores | 12 GB | CA$111.15 | Details | |
| Professional Managed VPS Server | 250 GB | 6 cores | 10 GB | CA$115.67 | Details | |
| Standard Managed VPS Server | 150 GB | 4 cores | 8 GB | CA$115.67 | Details | |
| Premium Managed VPS Server | 300 GB | 8 cores | 12 GB | CA$143.46 | Details |

| High Performance Servers | Ensuring fast website load times, better user experience, and improved SEO ranking. |
| Managed Hosting Services | Technical tasks like updates and security are taken care of, so you can focus on content. |
| cPanel Control | Easy-to-use interface for managing your websites, emails, and databases without technical skills. |
| Free SSL Certificates | Enhancing website security, building visitor trust, and boosting Google search rankings. |
| Unlimited Bandwidth | Included with many plans to accommodate growing traffic, without extra fees. |
| Website Migration | Get help migrating your websites to ensure minimal downtime or technical hassle. |

KnownHost has great features and pricing, so I expected good performance. I wasn’t wrong, and overall my testing using GTMetrix showed superb performance.
KnownHost offers one of the highest uptime guarantees in the hosting industry, so it’s important to make sure they can live up to this. Honestly? I was impressed.
The response times were solid, and where there was definite room for improvement with the fully loaded time, KnownHost performance would be good enough for most general use.
Results:
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KnownHost offers direct support via live chat, email, and phone. It also offers managed support for supported plans, a decent knowledge base, and a regularly updated blog (which I thought was a nice touch).
On the KnownHost website, they claim that support is available 24/7 – though I didn’t find this to be true with the live chat option.

I didn’t receive a response until over an hour later, and even then it was via email. I sent my email in the morning, but not early, so it’s a bit disappointing that this was the result of the testing.

Let’s see if the KnownHost phone support line is better than its live chat. Their phone lines are genuinely 24/7, though there are only two options.

Customers in the US and Canada can call a toll-free number, and worldwide users must use the second at regular charges.
KnownHost email support is available for sales, billing, and technical enquiries, and you can find the email address easily on the website. They also offer a physical mailing address (slightly retro) for anyone who would prefer to send actual mail.
I appreciate the throwback, even if I can’t imagine ever needing to use this.
The KnownHost Knowledge Base offers in-depth articles on various topics. It also includes guides and explainers for newbies and those exploring web host products.
It’s easy to navigate, and I was able to find a load of helpful resources and tutorials.

There’s also the Knownhost Blog which provides insight into web hosting and other related issues. Some of the issues include blogging, e-commerce, hardware, marketing, security, and the basics of website hosting.
The articles are well-written, and help establish KnownHost as a knowledgeable provider. This honestly boosted my trust and perception of the company, though wouldn’t necessarily be a deciding factor.


Alright, Knownhost has strong customer support and amazing performance. But if you’re not sure what you’re doing, you’ll need a provider that offers ease of use – and if you do, you’ll need a great set of features.
I walked through the signup, user dashboard, and a few key features, to see how KnownHost’s user interface and experience measured up.
Creating my KnownHost account was easy, simply select the preferred hosting plan and you’re started.

On the signup page, customize your account and add any addons and services you may need.

After you have put in your details and selected your payment method, hit “Create account” to open your account. I received my confirmation email almost instantly.
KnownHost’s traditional cPanel is pretty basic compared to some competitors, but I’ll admit this may make it easier for beginners.
That’s not to say it’s bad – there are enough features and functions to support more intense applications and sites, including Softaculous and WHM.

KnownHost also includes WHMCS for reseller accounts, helping to automate billing, account provisioning, domain reselling, and user management.

The DirectAdmin control panel is available for users with VPS, dedicated, and managed KnownHost server plans. This is a more advanced cPanel offering a range of additional, relevant features.

KnownHost allows users to install WordPress via WHM and cPanel, though it’s not as simple as the one-click installs offered by some competitors. You can also use Softaculous for a smoother install experience (and I’d highly recommend doing so!)
Let’s take a look at the Softaculous process. (Or, if you want to learn more on how to create cPanel on WHM)

When you’re ready, open up Softaculous and click “Install Now” once you’re in the WordPress area.

The next step is to fill out your account information. You’ll be required to create a username and password, as well as a few other details. This only took a couple of minutes, but wasn’t as simple as others I’ve used.

Once done, click the “Install” button, and you’ll get a confirmation message.

You’re all set! You can now add themes, articles, or other customizations you want from the dashboard.

Read more about creating a WordPress account on KnownHost Hosting.
Creating an email address on KnownHost is a bit more simple. First, login to the cPanel.

Locate the “Email” icon, and you’ll be redirected to the email setup form.

Add the required personal details, and you’re ready to begin!

Choose your selected storage space and folder preferences.

Check all the details, and click create. It doesn’t take more than a few minutes.


After testing and based on their great reputation, I’d recommend KnownHost for a lot of different reasons – the most important of which being their amazing performance results across the board!
KnownHost controls, features, and tools are beginner-friendly, and there are options for un- to fully-managed web hosting packages, meaning that everyone from beginners to experienced developers can find a plan to fit their needs. Customer service is strong and backed up by an expansive and useful knowledge base and company blog.
On the downside, there’s no drag-and-drop website builder – so complete novices may struggle to put their site together without the use of additional tools. This doesn’t affect hosting performance, though, which remains top-of-the-game.
Overall, I consider KnownHost to be an extremely good hosting provider, offering a wide range of plans, affordable initial pricing options, and highly specialized services that set them apart from the competition.

| Plan Name | Space | Bandwidth | OS | Panel | Number of Sites | Price | |
|---|---|---|---|---|---|---|---|
| Basic Shared Hosting | 5 GB | Unlimited | cPanel | 1 | CA$4.82 | Details | |
| Standard Shared Hosting | 20 GB | Unlimited | cPanel | 5 | CA$8.99 | Details | |
| Professional Shared Hosting | Unlimited | Unlimited | cPanel | Unlimited | CA$13.85 | Details | |
| Premium Shared Hosting | Unlimited | Unlimited | cPanel | Unlimited | CA$27.75 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Start for free | Unlimited | - | CA$0.00 | Details | ||
| Entry Unmanaged VPS | 20 GB | 1 core | 1 GB | CA$6.95 | Details | |
| Entry Plus Unmanaged | 40 GB | 1 core | 2 GB | CA$13.89 | Details | |
| Basic Unmanaged VPS | 75 GB | 2 cores | 4 GB | CA$27.79 | Details | |
| Standard Unmanaged VPS | 150 GB | 4 cores | 8 GB | CA$55.58 | Details | |
| Basic Managed VPS Server | 75 GB | 2 cores | 4 GB | CA$60.09 | Details | |
| Professional Unmanaged Server | 250 GB | 6 cores | 10 GB | CA$83.37 | Details | |
| Premium Unmanaged VPS | 300 GB | 8 cores | 12 GB | CA$111.15 | Details | |
| Professional Managed VPS Server | 250 GB | 6 cores | 10 GB | CA$115.67 | Details | |
| Standard Managed VPS Server | 150 GB | 4 cores | 8 GB | CA$115.67 | Details | |
| Premium Managed VPS Server | 300 GB | 8 cores | 12 GB | CA$143.46 | Details |
| Plan Name | Space | CPU | RAM | OS | Price | |
|---|---|---|---|---|---|---|
| Dual Intel Xeon E5620 | 240 GB | 8 x 2.4GHz | 32 GB | CA$68.08 | Details | |
| Dual Intel Xeon E5645 | 240 GB | 12 x 2.4GHz | 32 GB | CA$81.98 | Details | |
| Dual Intel Xeon E5-2630 | 240 GB | 12 x 2.3GHz | 32 GB | CA$95.87 | Details | |
| Intel Xeon E - 2224 | 240 GB | 4 x 3.4GHz | 16 GB | CA$219.53 | Details | |
| Intel Xeon E - 2236 | 240 GB | 6 x 3.4GHz | 16 GB | CA$240.37 | Details | |
| Intel Xeon E - 2246G | 240 GB | 6 x 3.6GHz | 16 GB | CA$254.26 | Details | |
| Intel Xeon E - 2288G | 240 GB | 8 x 3.7GHz | 16 GB | CA$275.11 | Details | |
| Dual Intel Xeon Silver 4208 | 480 GB | 16 x 2.1GHz | 32 GB | CA$393.21 | Details | |
| AMD EPYC Rome 7302P | 480 GB | 16 x 3GHz | 32 GB | CA$393.21 | Details | |
| AMD EPYC Rome 7402P | 960 GB | 24 x 2.8GHz | 64 GB | CA$518.26 | Details | |
| Dual Intel Xeon Silver 4214 | 960 GB | 24 x 2.2GHz | 64 GB | CA$518.26 | Details |
| Plan Name | Space | CPU | RAM | Bandwidth | OS | Price | |
|---|---|---|---|---|---|---|---|
| Basic Cloud | 60 GB | 2 cores | 4 GB | 2 TB | CA$73.99 | Details | |
| Standard Cloud | 120 GB | 4 cores | 6 GB | 3 TB | CA$101.78 | Details | |
| Professional Cloud | 200 GB | 6 cores | 8 GB | 4 TB | CA$129.56 | Details | |
| Premium Cloud | 260 GB | 8 cores | 12 GB | 5 TB | CA$171.25 | Details |
| Plan Name | Space | Bandwidth | Price | |
|---|---|---|---|---|
| Entry Level WordPress | 50 GB | Unlimited | CA$8.31 | Details |
| Business Level WordPress | 100 GB | Unlimited | CA$13.87 | Details |
| Plan Name | Space | Bandwidth | OS | Panel | Price | |
|---|---|---|---|---|---|---|
| Basic Reseller Hosting | 25 GB | 800.05 GB | cPanel | CA$9.68 | Details | |
| Standard Reseller Hosting | 50 GB | 1.17 TB | cPanel | CA$13.85 | Details | |
| Professional Reseller Hosting | 100 GB | 1.6 TB | cPanel | CA$20.80 | Details | |
| Premium Reseller Hosting | 200 GB | 4 TB | cPanel | CA$38.17 | Details |
Yes. KnownHost is a reliable hosting company. It offers a 99.99% uptime guarantee, fast loading speeds, high-performance drives, LiteSpeed servers, and various hosting products to accommodate general and specialized use cases.
Yes. KnownHost is an excellent choice for anyone looking for WordPress hosting. Their WordPress hosting plan includes fully managed support, out-of-the-box optimization, automatic updates, and WordPress theme and plugin management.
Yes. KnownHost is a good hosting provider for e-commerce sites. Their VPS and cloud server plans are highly recommended for e-commerce sites as they offer flexibility, top security, and quality performance. The web host also provides insights on marketing, SEO, and other related topics on their blog.
No. Anyone can use KnownHost reseller hosting packages. The plans come with WHMCS to help users automate their reseller hosting business. This frees up time and energy that can be used to promote the business and get more customers.

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