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Great services and support
Support used to be the best but is one of the worst now that they have grown
One year later and we are still very happy
They are friendly, helpful, patient, and always ready to help us with anything.
I have used SiteGround and BlueHost, both of w...Read More
ChemiCloud Expert Review
Chemicloud web hosting is among the top hosting companies in the world today. They boast server locations in most regions, making them an ideal choice for just about everyone. Specifically, you can choose to have your sites hosted in San Francisco, New York, London, Amsterdam, Bucharest, or Singapore! This hosting service is loved by most of their customers, and is actually one of just two hosting services that I personally use for my own websites! As a customer of this hosting company for about a year now, I can say that I am very satisfied with their services. That beings said, however, I wanted to dig deeper into all aspects of their company to see if they really do come out on top.
We took the time to perform an in depth ChemiCloud review looking at all the information we could find about this company. This includes running tests, looking at other ChemiCloud reviews written by real customers, evaluating their prices, features, and support, and much more. While there are a few little things that aren’t perfect (this is true of virtually every hosting company), there is no doubt that ChemiCloud is among the industry leaders. Take a few minutes to read through this review to see if they will be the right hosting provider for your specific needs.
Pros and Cons
- 24/7 Customer Support for All Users
- 99.99% Uptime Guarantee
- Free Domain Name Included for As Long as You Are a Customer
- 45-Day Money Back Guarantee
- Solid-State Drives on All Hosting Packages
- They Do Not Accept Any Cryptocurrency for Payment
- No Dedicated Servers Available
- No Knowledgebase or FAQ for Self-Help
Pricing and Payment Methods
There is no doubt that ChemiCloud understands that for most customers, price is going to be a big factor in deciding which hosting company to choose. With this in mind, they have done an excellent job at finding fair price points for all their services. At each level of service, they have found a good balance between a lower price and great features. They clearly aren’t going for the ‘bargain basement’ hosting market, but they aren’t taking advantage of their customers either.
We found that ChemiCloud tends to keep their prices stable over the course of many years, with very rare increases. Despite this stable pricing, however, they do keep upgrading their systems to ensure customers enjoy an excellent service at all times. This seems to be funded by two main things. First, they attract new users thanks to their great reputation and services. Secondly, they keep their existing customers very happy so they rarely want to leave. Based on our research, it appears that this hosting provider enjoys a very loyal customer base, which is a great indication of the quality of their overall service and explains how they can keep their prices stable.
When signing up and making your regular payments, you will be able to use any major credit card, or PayPal. They don’t allow the use of Cryptocurrency, which is unfortunate given its growing popularity for this type of thing. In addition, they don’t accept payment services like Skrill, Neteller, and others that are popular in many countries.
Ease of Use
When investigating ChemiCloud’s hosting for this review, we quickly came to the conclusion that they really want to make your whole experience with them very easy. This company seems to have a clear understanding that while some of their customers are going to be IT professionals, many of them just need to set up web hosting and aren’t tech experts. To help accomplish this, they have designed their website to be very clear and easy to understand.
Perhaps more importantly, their customer service team is also able to explain things very clearly. This is critical when discussing which hosting plan you need, or what features you are looking for. The ‘lab’ section is set up to provide customers with all the tools and information they need to take any type of action necessary related to their hosting. This includes accessing the cPanel, installing new software, and much more. In the event that you have any trouble with your hosting, they also provide 24/7 tech support to step in and fix it for you. This comes in addition to their free backup services to help protect your site from potential loss.
Load Times and Reliability
ChemiCloud offers all of their customers a 99.99% uptime guarantee for their hosting services. This is a great guarantee that shows that they are being realistic about their services, while still ensuring your site will be up for your visitors at all times. Most of the time you will find that your site never goes down at all, so you’re really surpassing that guaranteed level. The uptime is made possible because they use reliable hardware on all their hosting levels. Equally important, we found that they also harness cloud services, which are well-known for being extremely stable thanks to the fact that the computing services are spread out over multiple physical servers.
We ran a lot of tests against the websites hosted by ChemiCloud and we were not disappointed in the response times. The fact that you can have your hosting physically located in a region near your visitors really helps to maximize load times. They also use LiteSpeed Caching, HTTP/2, PHP7, and a CDN to further speed things up. Finally, all of their servers operating using solid-state drives for storage, which is proven to be much faster than traditional hard disks. All of this adds up to a very fast and reliable hosting experience.
If you choose ChemiCloud as your hosting provider, you will have access to all the great features you would expect from a good hosting company. This includes 1-click installation of 150+ different software options including WordPress, Joomla, and many others. You get a free domain name for the life of your hosting, which is quite impressive compared to most other companies. The daily backups of your data is included as well, no matter which hosting package you choose.
We also loved that they provide free resource and visitor analytics on all their hosting packages. This can help you to identify how people are finding your site, what they are doing once there, and much more. For businesses, this type of information can be invaluable.
The customer support from this ChemiCloud is top-notch. They are staffed 24/7 and will reply to your questions or concerns extremely quickly. You can get in touch with them using their toll-free phone number, email address, or live chat depending on your preference. While they don’t have much in terms of documentation or ‘self-help’ information, you will be able to get the help you need, when you need it, which is very positive.
The best and most accurate information about a hosting company is always going to come from the real users, which is why we spend so much time reading about what they have to say. When investigating ChemiCloud, we were happy to find that the vast majority of real customers who wrote reviews on this company were very happy with the services they received. This is a great indication of the overall quality of hosting that is available from ChemiCloud.
We were extremely happy with the results of our testing and investigation of this hosting company. They have done an excellent job at providing their customers with top of the line hosting that real customers are very happy with. While it would be nice if they had dedicated servers available, most people won’t need that level of hosting anyway. When we take everything we’ve learned about this hosting company, we can confidently recommend it to anyone who wants a great overall experience.