WebHostingPad Reviews and Expert Opinion

Based on 79 user reviews in 3 languages

Customer score for WebHostingPad

  • Reliability
    8.0 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    8.2 / 10
  • Support
    8.3 / 10
  • Features
    8.2 / 10

Detailed scores / Summary

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David Kim
United States
  • Reliability8.0
  • Pricing10
  • User Friendly6.0
  • Support8.0
  • Features8.0

Responsive support

Service used: Shared - Power Plan
Their online support responded (on a weekend) and provided the support I needed to resolve my issue.
Ivan K
United States
  • Reliability2.0
  • Pricing2.0
  • User Friendly2.0
  • Support2.0
  • Features2.0


Service used: Shared - Power Plan
DO NOT USE WebHostingPad.com They have POOR support, the online tools are not intuitive and hard to use. They have a NO REFUNDS POLICY!!! I was a customer for 8 years (2010 - 2018), and my hosting and domain got AUTO-renewed. When...Read More
I'm sorry to hear you feel this way. I'm uncertain which online tools you are referring to, but we have chosen cPanel, Weebly, and similar products for their ease of use, as they are the best the industry has to offer. If you were...Read More
user avatar
Wait! I understand the "no refunds" for the domain name and I did not ask for those $15 back. What should have been refunded is the 2-year hosting of $135 or so. This is just wrong. I contacted two different persons via email and ...Read More
Denise Webster
United Kingdom
  • Reliability8.0
  • Pricing8.0
  • User Friendly10
  • Support8.0
  • Features10

Excellent Support

Service used: Shared - Power Plan
I have used Webhostingpad for over 3 years and I can only thank them for their excellent service. Most of their support staff are very knowledgable and patient, compared to other hosting companies.
Wes D. Sturdevant
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Webhosting has great support!

Service used: Shared
I've used webhosting since 2010 or so and it's been a good service and plan to keep using it in the future. The few times I have had problems it was handled with professionally and quickly. Very happy with them.
Alwin Ng
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8.0

[Ticket ID: DJY-5885] Forward Mail sending Error

Service used: Shared
Fast and effective service from Ron who helped me with my forwarding email problem.
Neil Jackson
South Africa
  • Reliability8.0
  • Pricing10
  • User Friendly10
  • Support8.0
  • Features8.0

Web hosting

Service used: Shared
I have been a customer for almost 7 years. The support has always sorted out my problems.
Joshua Sheedy
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10

Needed help PHP version available on site.

Service used: Shared
I needed help with PHP version, want to move to 7.1, after doing so I was having some issues with one of my sites. Kenny was able to determine the issue was with an older plugin, he helped me remove it and all was well. Bravo Kenny.

Typical WebHostingPad Prices

Service Monthly Price Range
Shared Hosting CA$2.62 - CA$7.90 5 plans
VPS CA$26.30 - CA$65.86 3 plans
The Services & Prices are taken from www.webhostingpad.com

WebHostingPad Expert Review 2018

Written by: Eliran Ouzan

WebHostingPad Rating

  • Reliability
    7 / 10
  • Pricing
    9 / 10
  • User Friendly
    7.5 / 10
  • Support
    6 / 10
  • Features
    9 / 10
Rated by Eliran Ouzan

WebHostingPad: Exciting Features for Small-to-Medium Websites

WebHostingPad hosts more than 300,000 domains worldwide. They offer their clients 99.9% uptime, solid hardware, lots of exciting tools, and a decent set of unlimited options: web storage, bandwidth, domains, MySQL database amounts and email accounts. The pricing policy can be as low as $1.99/month. Why Choose WebHostingPad?
  • Important unlimited features
  • Intensified security
  • Low prices
  • Stable 24/7 Support
Want to know if WebHostingPad is right for you? Let's check it out.

Uptime & Reliability


Questionable Uptime, Good Security

Just like many other companies, WebHostingPad promises that your project will run well 99.9% of the server functioning time. The analysis of their own website shows they're 99.98% online. This is quite a good result. However, a quick glance through any user forum will reveal that 40% of user reviews complain about the regular downtime and just as many users complain about unexpected suspensions. While they promise a compensation in case of long offline periods, there is no way to verify the claim. Site security comes through the use of extra-secure datacenters located in Chicago, safe hardware, 24/7 server monitoring, and regular backups. Generally, WebHostingPad appears trustworthy.



Plans Stuffed with Great Features

As mentioned, WebHostingPad has a nice set of unlimited features, includin bandwidth, disk space, MySQL databases, email accounts, hosted domains. All these are available without any limits; however, the fine print indicates that you will need to telephone the company to request more bandwidth as the need arises. It is always a good rule of thumb to go over the fine print very carefully when purchasing any hosting plan. You also will get a free domain name, a website builder, and about $200 for marketing. The package looks really appealing, especially if you need to stick to a budget. It is also worth pointing out that WebHostingPad has strong script support, great security scanners, and free customized error pages. However, you should bear in mind that many important tools like eCommerce widgets, SSL certificate, advanced spam filters, or advanced web stats are available only in the more expensive Power Plan Plus offers—which cost almost twice as much.
Feature Description
Disk SpaceYou get unlimited hard-drive storage with each and every WebHostingPad plan.
BandwidthYou must call and request more bandwidth as the need arises.
Website BuilderTheir own free website builder is included into every plan.
Email AccountsNo limits for emails and many related services. Webmail client is also included.
Shopping CartsOnly OS Commerce Shopping Cart available through the more expensive package.
StatsLog files and website stats for everyone. Advanced stats are available for Power Plan Plus clients.
MySQL databasesNo limits for MySQL databases — host as many as you need.
FTP AccountCan be managed through cPanel. I haven't found any info regarding limits.
Multiple DomainsYep, no limits again! This is specially great if you want to host several websites at once.



Quick Responses

The support center of WebHostingPad seems to offer everything you may need: 24/7 live chat, email support, and phone lines. Many materials are also available for self-study. However, there are no educational videos, which could have been more convenient for some. Additionally, many users complain that while customer support has a fairly fast response time, the quality of the actual support varies from par to poor.
  • 24/7 live chat
  • Toll-free phone number
  • 24/7 email support
  • Decent knowledge base
  • Poor News page
  • No blog or forum
  • No video tutorials
  • Poor support quality



Nice Discounts for 2-Year Purchases

The pricing policy of WebHostingPad is decent. You can get a good set of features for the moderate price of $3.99. However, there's a really good way to save some cash: if you make a 2, 3, 4 or 5-year purchase, your discounts may reach 50%. You will see some additional offers during the signup process, so make sure to look closely and avoid the extra costs. However, the extras they offer are quite nice if you need them. You can get domain privacy and faster hard drives for only 2$/month, so if you'd like to enable these services, don't hesitate. Don't forget about the 30 day money back guarantee offered by WebHostingPad.

User Friendly


Capable Datacenter

This web host's packages include cPanel, which is one of the most popular control panels for efficient web hosting management. It includes important tools to help you create and maintain a good website for your needs. The actual WebHostingPad website is also quite convenient: the signup process is easy and all of the functions that you need are always at hand. However, many important features that will improve your website's user-friendliness are available only with the more expensive packages.


WebHostingPad is a solution for small-to-medium web projects. They offer you a great set of features and fantastic discounts for multi-year purchases. However, don't forget that they only have Shared and VPS plans, so if you make long-term orders these packages may turn out to be less than enough for your project in a couple of years. Pros
    • Endless bandwidth, storage, etc.
    • Impressive support and security
    • Attractive prices
    • $200 Marketing bonuses
    • Free domain name included
      • Self-study materials could be better
      • Possible extra fees during sign-up process
      • Only Shared and VPS packages
      • Site maintenance drags uptime down
      • Unexpected suspensions
      • Poor support quality
Read the full expert review Visit WebHostingPad See plans & pricing

WebHostingPad Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited CA$2.62 8.4
Unlimited Unlimited Unlimited CA$6.58 8.0
Unlimited Unlimited Unlimited CA$3.94 8.2
Unlimited Unlimited Unlimited CA$5.26 8.2
Unlimited Unlimited Unlimited CA$7.90 8.2

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
20 GB - 1 GB CA$26.30 8.2
80 GB - 2 GB CA$46.08 9.6
160 GB - 4 GB CA$65.86 8.2
A Free Domain is included when purchasing any hosting service from WebHostingPad
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Refund & Cancellation Policy

  • 30 day money back guarantee
  • Full refund on all Web Hosting plans if you cancel your account within 30 days of the activation of your account for any reason

    • The following services do not qualify for the 30 Day Money Back Guarantee
    • account renewals
    • additional items and services
    • domain name registration

See the complete and updated policy by WebHostingPad: http://www.webhostingpad.com/guarantee.html

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