Shinjiru - International Reviews and Expert Opinion

Uptime & Reliability

Very reliable services

Many people worry about the reliability of any offshore hosting company, but that really shouldn't be a concern here.  They have uptime guarantees at many of their hosting packages, and their data centers are all well built with redundant connections to help minimize any type of downtime.  In addition, Malaysia is a more stable place to do this type of business than many other countries in the region.

No matter what type of hosting you choose, you aren't likely to run into any major reliability problems.  There were some complaints about slow load times for the shared hosting packages, which could be a clue that they are overselling their servers.  With a company this size, however, it could also just be the few unhappy customers that are unavoidable.

Features

Many packages with some nice extras

There are just too many hosting packages to go through them all here.  The bottom line with all of them, however, is that you are going to get a great deal for the services they provide.  All packages come with everything you need to get your site up and running quickly and easily.

They have cPanel and Plesk available for any package, which is a very nice perk that too many companies aren't offering for free anymore.  You are also able to choose either a Linux or a windows system at every level.  If necessary, you can choose to have your site anonymously hosted, which is a popular choice these days.  You can also get SSL certificates through this company.

Shinjiru markets the fact that they offer over 1000 dedicated servers that are on site and ready for customer use, so you won't have to wait around for your server to be built.

Support

Good support options from an offshore company

This is one area where many people may find complaints.  They actually offer very good support, but since it is from people who speak English as a second language there can be some frustrating language barriers.  This is especially difficult when speaking on the phone about potentially complicated issues.

This is easily overcome, however, by simply using their online chat or ticketing system, both of which work very well.  When you do have issues, their technical teams have the ability to address them quickly and easily in most cases.

Pricing

Good pricing but higher than many other offshore hosting companies

Shinjiru seems to have done a good combining the low price points that are commonly provided by offshore hosting with high quality hosting packages.  The prices are quite fair, but not dirt cheap.  This is a good thing since it clearly allows them to still offer high quality services to all their customers.

Summary

Overall they offer very good hosting

As long as you don't mind working with an offshore hosting company, you won't find too many better options.  In fact, if they didn't make it clear that they were an offshore company, most people likely wouldn't even notice it when they use their normal services.

Pros:

• Hosting packages at all levels
• Fair pricing
• Surprisingly reliable services
• Lots of dedicated servers

Cons:

• Offshore company
• Customer support is not native English speaking