PlanetHoster Expert and User Insights by PlanetHoster Customers
PlanetHoster has carved a significant niche in the hosting landscape since its inception in 2007, growing steadily and acquiring a substantial customer base. With a commitment to delivering superior hosting solutions, it has garnered over 40,000 customers and is currently powering more than 100,000 websites, with a significant presence in North America and Europe.
Operating out of state-of-the-art data centers located in Montreal, Canada, and Paris, France, PlanetHoster is not just a web hosting provider but also offers a variety of web services including domain name registration and SSL certificates. It is recognized for its focus on quality and diversified services, catering to a range of hosting needs and providing comprehensive solutions to its extensive customer base.
PlanetHoster enjoys widespread acclaim and high customer satisfaction, as evidenced by a stellar 4.9 rating from 444 reviews on Hostadvice and a 4.6 rating from 4682 reviews on Trustpilot. These high ratings are a testament to PlanetHoster’s consistent delivery of high-quality services and customer-centric approach, highlighting its reputation as a reliable hosting provider.
Embrace a seamless and worry-free hosting experience with PlanetHoster, a proven leader in the hosting domain, renowned for its unparalleled service quality, robust infrastructure, and high customer satisfaction—your gateway to a successful online journey.
PlanetHoster
PlanetHoster offers top-notch web hosting. Their high-quality, secure, and dependable hosting services let businesses and people shine online. PlanetHoster offers top web services, domain registration, and more in North America and Europe.
They don’t offer any type of uptime guarantee that I was able to find, but their hardware is all very high end. You’ll also get solid state drives for most things, which adds significantly to your site’s reliability. The data centers they operate from are all state-of-the-art and have multiple layers of redundancy built in to help avoid down time. Of the people on social media and other places I looked I did not find any significant complaints about downtime either, which is a good sign.
Features
Simple Features
The features from this company are quite good, though the lists are very simple. For advanced webmasters who know what they are looking for it takes a little too much digging around to find the details of each package. Once you do get to them, however, they are quite reasonable.
The shared hosting starts at 60 gigs of disk space, unlimited bandwidth and unlimited domains. They just list this one base package for shared hosting, which is somewhat odd. For VPS solutions they offer all solid state drives, which is very nice. They also have options for multiple CPU cores and unlimited bandwidth. Finally, their dedicated servers provide you with eight cores and 48 gigs of RAM. You’ll also get two SSD’s and 2 SAS drives.
PlanetHoster
PlanetHoster offers top-notch web hosting. Their high-quality, secure, and dependable hosting services let businesses and people shine online. PlanetHoster offers top web services, domain registration, and more in North America and Europe.
The tech support seems to be good from what I can tell, but they don’t provide too much information about it on their website. They provide a phone number and at least some hours of live chat, but that is all they say. I didn’t see any knowledge base or FAQ to learn more about hosting. They also didn’t provide details about where their support is located.
Summary
Good Quality Hosting Provider
Overall this is a good option for quality hosting. You’ll be happy with the level of service you get, their support is nice and they have a good reputation for quality hosting.
Pros:
Easy to Understand Options
Powerful Servers
Good Reputation
Cons:
Very Limited Package Options
No Uptime Guarantee
PlanetHoster
PlanetHoster offers top-notch web hosting. Their high-quality, secure, and dependable hosting services let businesses and people shine online. PlanetHoster offers top web services, domain registration, and more in North America and Europe.
Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%. Recommend to try with no doubt.
Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%. Recommend to try with no doubt.
I have had occasion to chat with technical help several times and everyone is very professional, polite and knowledgeable. Getting through to technical help is always fast and communication is great and problems are solved quickly and efficiently the first time. The service and reliability are fantastic!
Everyone I have worked with at Planethoster has been wonderful, helpful, and very knowledgeable. I am so impressed that Mr. Planethoster could anticipate my questions before I even asked them. Another thing that matters to me is they quickly recognize how basic my skills are and they were patient. They have the ability to make you feel there is nothing they would rather do then help me.
Non seulement PlanetHoster est un excellent fournisseur d'accès Internet, mais son support est plus qu'excellent.
Réactif et dépassant son propre domaine de responsabilité.
Ils viennent juste de m'aider à mettre au point la mise à niveau vers Moodle 4.2, ce qui impliquait pas mal de difficultés.
Nécessité de passer à php 8.0 et d'installer une version bêta du service XMLRPC qu'ils ont dû tweaker car il n'est plus natif à PHP 8.0 mais nécessaire à la mise à jour de Moodle.
Et ainsi de suite..des conseils sur la mise à jour de MariaDB, etc..
Quelques heures d'échanges avec des techniciens niveau 1, 2 et 3.
Merci encore à Marc-André, Jason, Nick et tous ceux que j'oublie.
Je ne suis pas un pro , j'arrive néanmoins à gérer un site, en cas de question le service technique est compétent et très rapide, j'ai une satisfaction totale depuis 4000 jours
"Planethoster" est synonyme de sérénité, cela me permet d'être pleinement présente à ma passion. J'ai conçu mon site moi-même, et je ne suis pas webmaster. J'ai commis quelques erreurs qui auraient pu être fatales, le staff de "Planethoster" les a corrigées en un temps record. Les intervenants sont d'une extreme gentillesse, et compréhensif. J'héberge mon site près de Planethoster" depuis 2020, et je compte bien y rester. J'appartiens à cette catégorie de personne qui accordent une grande importance à l'aspect humain qui, à mon sens, est le plus important. L’amabilité et les affaires sont parfaitement compatibles, l'un n'empêche pas l'autre, et en la matière "Planehoster" sont les meilleurs. Je leur adresse tous mes remerciements et bien évidemment je les recommande vivement.
Une aide précieuse et efficace au démarrage de mon site avec WordPress. Grande sympathie, patience, clarté des explications de Christian. Et ce malgré l'heure de 3 h du matin H Québec Très grand Merci
Gérald
After experiencing web hosting with PlanetHoster for more than two years, I can testify to the high quality of their service: very convenient and effective infrastructure. Affordable prices. And a great technical support team, always responsive, highly competent, effective, helpful, and courteous. I fully recommend them.
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