Loopia gives you a beginner-friendly way to manage web hosting and domain registration, which is helpful when you’re building your first site or growing a small brand.
Still, the real test is how quickly you can get help when something isn’t working.
This guide walks you through every Loopia support option, including live chat, email, phone, and self-service resources, so you can choose the fastest route based on your issue.
Loopia Customer Support Contacts
Here’s a complete list of Loopia support channels, including the right emails to use depending on what you need.
| Email Support |
| |
| Live Chat Support | Live chat button on the website | |
| Call Center Support (Phone) | +46 (0)21-12 82 22 | |
| Web Forms | Quick Contact: https://www.loopia.com/support/ | |
| Knowledge Base Support | https://www.loopia.com/support/ |
Loopia Social Media Support Contacts
If you want product updates or another way to follow the company, these are Loopia’s official social channels.
| Loopia Facebook | https://facebook.com/loopia | |
| Loopia Twitter | https://twitter.com/loopia | |
| Loopia YouTube | https://www.youtube.com/loopiawebbhotell |
Loopia Legal Contacts
If you need official policy information, these links cover Loopia’s main legal pages.
| Terms & Conditions | https://www.loopia.com/terms-and-conditions/ | |
| Privacy Policy | https://www.loopia.com/aboutloopia/data-protection/ | |
| Security Policy | N/A | |
| GDPR | N/A |
Other Links
If you want background details or partner information, you’ll find them here.
| Wikipedia Page | https://sv.wikipedia.org/wiki/Loopia | |
| Affiliate Program | https://www.loopia.com/reseller/ |
Loopia Alternatives
HostAdvice uses real user feedback to highlight support-first alternatives to Loopia.
The table below focuses on providers that users rate well for responsiveness and help quality.
| Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |
Loopia Support User Reviews on HostAdvice
User reviews are useful when you want to understand how support performs in real situations, not just what’s listed on a contact page.
Here are some Loopia user reviews from HostAdvice readers.



How to Contact Loopia
Loopia support is easy to reach, with live chat during set hours and email support available around the clock.
Loopia provides easy access to its customer support channels.
Some channels are available during specific hours, while email support is available 24/7. Here’s how to access them.
Loopia Live Chat
If you want quick back-and-forth help, Loopia live chat is a strong starting point, especially for simple questions and account issues.
Loopia live chat is available weekdays: 8 AM – 7 PM and weekends: 11 AM – 3 PM. To access it:
- Visit Loopia’s website.
- Click on the SUPPORT button (black box with a question mark) at the top right corner of the page.
- Scroll down to locate the CHAT WITH US button or click on the SUPPORT SLIDER (floating icon with a question mark).
- In the chat pop-up, type in your issue/query.

Email Support
If you need help outside chat hours, Loopia email support gives you a reliable option, as long as you send your request to the right address.
Loopia offers different email support channels for different purposes.
The email support is open 24/7. Here are its email addresses:
- General Information: info@loopia.com
- Technical Support: support@loopia.com
- Registry Department: registry@loopia.com
- Billing Department: economy@loopia.com
- Reseller Erands: reseller@loopia.com
- Abuse Cases: abuse@loopia.se

Tutorials & Knowledge Base
If you prefer to fix things yourself, Loopia web resources include FAQs, guides, and tips that cover common tasks.
Here is a step-by-step guide for accessing the knowledge base:
- Visit Loopia’s website.
- Click on the SUPPORT button (black box with question mark) at the top right corner of the page.
- Browse the topics or use the search bar to find a resource that provides information for your issue or query.

Remote Support
If you want hands-on help, remote support can be useful when you’re stuck and need someone to guide you step by step.
Loopia offers remote support via TeamViewer.
This option is handy for people who want hands-on, personalised support. To use this support:
- Visit Loopia’s website.
- Click on the SUPPORT button (black box with question mark) at the top right corner of the page.
- Scroll down to locate the TEAMVIEWER SUPPORT section. Click on GET TEAMVIEWER to visit the TeamViewer website and install the application on your computer.
- Request for support from Loopia.

Loopia Customer Support via Live Chat
This section highlights what you can expect from chat, including who can use it and when it’s available.
Loopia’s Live Chat support offers a fulfilling experience.
It is open to both existing and prospective customers. However, it is not available 24/7.

Loopia Customer Support via Email
Email support is a practical option when you want help outside business hours or prefer a written thread you can reference later.
Loopia email support is available 24/7.
It is the best option for people who want support outside business hours, with quick responses. Just make sure to use the appropriate email address.

Loopia Customer Support via Tutorials & Knowledge Base
If you want quick answers without contacting support, the knowledge base layout makes it easier to find the right article fast.
Loopia’s resource materials are sorted into categories so you can find relevant information quickly.
You can find specific resources easily using the search bar.
There is also an FAQs section that comes in handy for general issues.

More about Loopia
If you’re comparing providers, it helps to know what Loopia offers beyond basic support and contact options.
Loopia is a Swedish web hosting and domain registration company.
It offers a range of services, including domain registration, website hosting, and email hosting. It is popular for its easy-to-use tools, user-friendly interfaces, and reliable services.
Loopia offers an in-house website builder, ‘Loopia Sitebuilder,’ and supports other website builders, including WordPress and Joomla.
Find out more about Loopia in our comprehensive brand review.
Loopia Alternatives
If Loopia support isn’t the right match, you still have solid options.
This alternatives table is based on HostAdvice user reviews, with customer support as the main deciding factor.
| Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |

















