Simply the best of internet Shared web hosting. More and more people are choosing Hostripples for their website hosting. Hostripples provides reliable, affordable Shared web hosting with unlimited space and bandwidth , high speed network and hosting with all the features you need. We've been supporting our customers 24x7, whether they're newbies or webmasters.
Our skilled supp… See More
Simply the best of internet Shared web hosting. More and more people are choosing Hostripples for their website hosting. Hostripples provides reliable, affordable Shared web hosting with unlimited space and bandwidth , high speed network and hosting with all the features you need. We've been supporting our customers 24x7, whether they're newbies or webmasters.
Our skilled supp… See More
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Outstanding Technical Support and Excellent Service
I have been extremely impressed with the support team at Hostripples, especially Isela, who provided exceptional assistance throughout a recent upgrade of my genealogy website (webtrees).
My website had been migrated from another server and was running an older version of webtrees. Isela went above and beyond by manually scanning and registering the installation into Softaculous, creating backups before any changes were made, helping diagnose PHP version issues, and ensuring that the correct PHP environment was configured for the upgrade.
Throughout the process, Isela responded promptly to every support ticket, provided clear explanations, and patiently helped resolve several technical challenges. Thanks to her expertise and dedication, my website was successfully upgraded from webtrees 2.0.19 to version 2.2.6 and is now running smoothly on PHP 8.3.
I truly appreciate the professionalism, technical knowledge, and outstanding customer service that Isela and the Hostripples team demonstrated. Their support gave me confidence throughout the entire process and exceeded my expectations.
I highly recommend Hostripples to anyone looking for reliable web hosting backed by excellent technical support.
Thank you, Isela, and the Hostripples team, for your outstanding service!
Nine websites were hacked and down for several days. Technical support didn't respond to our request. We had to urgently move the websites to other hosting providers. We've now requested a refund from the hostripples.com for unused service time, but we haven't received a response.
I’ve been a customer of this hosting company for several years, and overall my experience has been very positive. Recently, I faced a critical situation where all my account data was lost due to a server failure. It was a stressful moment, but the support team truly proved their value.
I want to especially highlight Isla, who went above and beyond to assist me. Her dedication, responsiveness, and technical expertise were outstanding. Thanks to her efforts, all my accounts were successfully restored, and my services are fully operational again.
The company itself is reliable, and the support staff is professional and genuinely cares about clients. However, I strongly believe they should invest in a more robust and reliable backup solution to prevent such incidents in the future.
That said, their support quality makes a real difference when it matters most. I appreciate the effort and commitment shown, and I’m grateful to be back online.
"I am very impressed with the Hostripples support team. Even though I spoke with different representatives each time, the hand-off was seamless and my problems were resolved quickly. It’s great to know that no matter who picks up the ticket, they are capable of fixing the issue. 5 stars!"
I have been a loyal customer of Host Ripples for decades, and I can confidently say their support is fantastic! Every team member is always helpful and responsive. Recently, Saurabh assisted me, and his support was exceptional. Thanks to him and the entire Host Ripples team for consistently providing such great service!
Most third-class service I have received from them. The server remains down most of the time, and the speed is slower than a snail. Zero reliability with pathetic customer support. I lose data from my MySQL database every now and then. When I informed them, they simply denied the issue. It's very scary. Imagine waking up and finding out 1000 rows got deleted from your database table. If you want to live peacefully, go with a well-known hosting provider like Hostinger or Bluehost.
Due to recent issue with network cables I was facing issues with my email but neil helped me untill it was resolved with accurate information without getting frustrated and I thank him for that. Amazing support by him.
For My site backup I contacted through chatbot and very quickly engineer assigned who guide me remotely how to take backup . The only hosting provider supports 24/7 via chat and voice, I had got good support from "Iasle" from hostripples, was very professional and he/she spent good time to resolve my queries..
the only hosting priovider supports 24/7 via chat and voice, i had a good support from "Tanishk" from hostripples, was very professional and he spent almost 30 minutes helping me out with all the setup with email which is actually the developers thing. apart from hosting they are good with helping us use the services and help us understand everything by explaining them.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
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