Easily.co.uk Reviews and Expert Opinion

Based on 38 user review in 1 language
2.2
STAY AWAY

Customer score for Easily.co.uk

  • Reliability
    2.1 / 10
  • Pricing
    2.4 / 10
  • User Friendly
    2.1 / 10
  • Support
    2.1 / 10
  • Features
    2.2 / 10

Detailed Scores / Summary

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David Walton
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Kiss of death

Service used: Shared
Rating should be zero stars. I have used Easily for two decades and always had good service. Since the takeover last year this company has become a nightmare. They are almost impossible to communicate with and I have had to compla...Read More
Ray Vyse
Ray Vyse
I need advice David. They took fees for moving my sites to their portal - without informing me or asking me. Paypal say it was not unauthorised. Communication is so difficult. What to do, who to complain to?
Dave
Dave
A difficult one Ray. I think I would advise you to put more pressure on PayPal. Send them all the relevant documents and copy it to the financial regulator. I have not been down this route as AmEx have generally been helpful, a...Read More
Ray Vyse
Ray Vyse
Thanks David. Could you send contact details of 'financial regulator'. Cheers.
Dave
Dave
I believe you need the FCA, but I have no experience in dealing with them:

https://www.fca.org.uk/

Kind regards ................ Dave
Paul Gibson
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Stay clear

Service used: Shared
All I wanted was my emails to redirect from my domain to my Hotmail account and a redirect from domain to my Facebook page. Should have be very easy to do.
However was it? Absolutely impossible. Emailed Easily about 20 times to s...Read More
Laura Morgan
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Migration from easily.co.uk to easily.uk has been an absolute nightmare (the score should be 0/10 is that was possible)

Service used: Shared - Beginner Linux
I cannot manage my accounts as this still is not available on the dashboard. They have omitted to move one of my domain names to the new portal and are very vague about when that might happen. I need to change nameservers as I hav...Read More
I cannot manage my accounts as this still is not available on the dashboard. They have omitted to move one of my domain names to the new portal and are very vague about when that might happen. I need to change nameservers as I hav...Read More
Ray Vyse
Ray Vyse
Hi Laura. Have Easily taken money from you for transferring your sites to their portal. They charged me without asking me or telling me in advance. What to do?
Laura
Laura
I have no idea!!! That didn't happen to me but I still havent been able to contact them for any help. I have moved my domain names elsewhere and plan to find a new host for my sites. It's so frustrating!
Laura
Laura
Fortunately we have not been charged inappropriately and have now moved our domain names elsewhere but we still have to address the hosting issue which I'm still working on! Good luck!
Amanda White
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

THE WORST LACK OF SERVICE YOU WILL EVER RECEIVE!!!

Service used: Shared
I came looking for answers after weeks of sending tickets to this company. I thought I was the only one who was struggling with Easily, but it turns out there is a growing army of us. I believe that I have lost one of my domain na...Read More
Laura
Laura
Hi, we transferred our domain names to another provider without using easily ... go to Nominet who will have your domain name registration and they have help (FAQ's) and good customer service and they will talk you through how to transfer the domains.
Emma Wilkin
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

AVOID, AVOID, AVOID

Service used: Shared
Easily previously hosted my web and email address. I moved my web address to Squarespace (as their CMS is excellent) and left my email address with Easily. After various problems with it going to people's spam folders and losing m...Read More
Hilary Schwager
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Do not use!

Service used: Shared
Like a lot of the other reviewers I had been using Easily for years with no real issues. 10 days ago I found I couldn't access my emails as a result of being transferred to the new portal. Customer services were polite and said I ...Read More
Kevin McCarthy
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Just think of the worst company that you have EVER dealt and multiply by 1,000 - PANDIMENSIONALLY ATROCIOUS!!

Service used: Shared - Beginner Linux
The short answer is that the migration from the UK to Canada was as successful as the Titanic's voyage, it sank without a trace.

Emails did re-appear after much chasing, though obviously those received in the 2+ week interim we...Read More
Cliff Fuller
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Gone to pot

Service used: Shared - Beginner Linux
I went on to the easily website to purchase Linux hosting, I tried first in the new portal but could not fined anything, anyway I went on to purchase the hosting & it signed me into my account but what I never realized was it ...Read More
Jan Clement-May
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Ombudsmen or Trading Standards?

Service used: Shared
Has anyone else contacted the Ombudsman or Trading Standards over this Micky Mouse company? Like many others on these reviews I have held a domain name and website with this company since 2001 with absolutely no problem what so ev...Read More
cliff Fuller
cliff Fuller
Hi I have the same problem as you this company just ignore all youe email's I am also waiting for a refund after 3 weeks nothing, I have been with them for years but since the launch of this new portal they have fallen appart, I a...Read More
Kevin
Kevin
Rather than Trading Standards I am about to try https://webgate.ec.europa.eu/odr/. This is suggested on Easily.UK's own site, so perhaps they might bother to take action, then again, probably not!

Typical Easily.co.uk Prices

Service Monthly Price Range
Shared Hosting CA$4.67 - CA$18.66 6 plans
The Services & Prices are taken from

Easily.co.uk Expert Review 2019

Written by: Michael Lavnduski

Easily.co.uk Rating

  • Reliability
    9 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    7 / 10
  • Features
    8 / 10
8.4
Rated by Michael Lavnduski

Expert Overview

Hosting focused specifically on entry level sites

Easily is a UK based web hosting company that is really focused on providing entry level hosting services to their more than 100,000 customers.  They don't have any advanced hosting options such as VPS or dedicated, which can be limiting in some cases.  The shared hosting options, however, are all well maintained and will provide most people with everything they need for a personal or small business website.

They have both Windows and Linux servers available in their shared packages, and they also offer affordable domain names for purchase.

Some larger companies host their UK versions of websites with Easily, including Virgin Media and Tesco.  This shows that even with just shared hosting, you can have some very nice sites that load quickly and reliably.

Uptime & Reliability

Very reliable for a shared hosting company

The company operates their servers out of a data center in London that has full redundancy built right in for network connections and power.  This helps to minimize the possibility of outages caused by facility failure.  They also avoid overloading their servers, which is a common cause of site downtime with most shared hosting packages.

That being said, they don't seem to have any any uptime guarantees or SLAs.  Looking through what people have said about the company on social media and forums, it seems that they have a nice, reliable service with few problems.

Features

Basic hosting services with some premium add-ons avaialble

Most people will take advantage of just the normal shared hosting options that they provide.  Each of their packages is setup to include everything that most sites will need.  If you need help with the creation of your actual site, you can use their advanced website builders, which are available for purchase at 50 and 150 Euros, depending on the requirements of your site.

 

Support

Limited live support

Live support is available through a toll free number, but only Monday - Friday 9AM-5:30PM.  You can contact them through email or a problem reporting system anytime and they will normally help you quite quickly.

They also have a number of well written how-to guides that will help you to get any issues you're having resolved on your own.

Pricing

Standard pricing for shared hosting

The pricing is fairly standard, or perhaps a little lower than what most people would expect. They really push customers to go with the annual payment arrangements, which is still affordable for most people.

As long as you don't buy any of the extras that are available, the pricing on this hosting is fair and affordable.  The extras that you can purchase can add up, but you do get what you pay for.

Summary

Good entry level hosting options

If you're looking to host a small to medium sized site in the UK, this is a great option.  The pricing is fair, the support is helpful, and the features that you need are typically all included.  Overall, there is little to complain about with this company, even though there really isn't too much that helps to set it apart from the competition either.

Pros:

  • Everything you need is included
  • Above average reliability for a shared hosting company
  • Linux and Windows servers available
  • London based data center

Cons:

  • No room to grow beyond shared hosting
  • Website builder costs extra

 

 

 

Read the full expert review Visit Easily.co.uk See plans & pricing

Easily.co.uk Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
1 GB Unlimited CA$4.67 2.0
5 GB Unlimited CA$9.33 2.0
20 GB Unlimited CA$16.80 2.0
1 GB Unlimited CA$6.80 2.0
5 GB Unlimited CA$9.33 2.4
20 GB Unlimited CA$18.66 2.1
A Free Domain is included when purchasing any hosting service from Easily.co.uk
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