DotCanada Reviews and Expert Opinion

Based on 4 user reviews in 1 language
2.8
POOR

Customer score for DotCanada

  • Reliability
    2.0 / 10
  • Pricing
    3.5 / 10
  • User Friendly
    2.5 / 10
  • Support
    2.0 / 10
  • Features
    4.0 / 10

Detailed Scores / Summary

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Allan Austin
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4

Terrible Customer Service

Service used: Dedicated Server
We have had problems that even though an account has been paid, they do not update their information and results in "suspension of service"
No way of communication other than tickets, even though I have asked them to contact me t...Read More
Eric Lecompte
Canada
  • Reliability2
  • Pricing4
  • User Friendly4
  • Support2
  • Features4
3.2

After 13 years I'm leaving... Almost enough said...

Service used: Shared - wh-999
After having been with the company for 13 years, it's overdue that I leave. The customer service as been going downhill over the past few years to the point where we have been down for almost 4 days and the only input that I am re...Read More
Sophie Caron
Sophie Caron
J'ai exactement le même problème avec Dotcanada.

:o(
greg plummer
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worst of the Worst

Service used: Shared - wh-999
DotCanada is the worst hosting company I have ever dealt with. They will find new ways to let you down again and again. They will lose your files, and lose your backups, and lost your email accounts, and lose your emails, and all ...Read More
Dennis Rogers
Canada
  • Reliability2
  • Pricing6
  • User Friendly2
  • Support2
  • Features6
3.6

Leaving me high and dry

I have 3 Websites hosted by DotCanada which are on the OS4 system. since they updated the OS4 to a new platform, all my PHP forms across 3 websites no longer function or populate with the information a use would fill into the form...Read More

Typical DotCanada Prices

Service Monthly Price Range
Shared Hosting CA$6.75 - CA$13.52 3 plans
Dedicated Server CA$140.05 - CA$380.54 3 plans
Cloud Hosting CA$12.70 - CA$25.35 3 plans
The Services & Prices are taken from www.dotcanada.com

DotCanada Expert Review 2020

Written by: Craig Timmins

DotCanada Rating

  • Reliability
    7 / 10
  • Pricing
    8.5 / 10
  • User Friendly
    9 / 10
  • Support
    8.5 / 10
  • Features
    8.5 / 10
8.3
Rated by Craig Timmins

Overview

Fast Hosting and Solid SSD Storage Hosts

Dot Canada prides themselves on offering quality of quantity and provide a total of 3 all-in-one hosting solutions along with a reseller account and not forgetting a place for you to snap up a domain name. As well as hosting solution you can also benefit from low prices, advanced SSD storage, fast servers and a way for you to build a site.

Reliability

Proudly Canadian, With Local Data Centres

If you haven’t already guessed it, these guys are Canadian and keep everything local to Canada. This includes the head office in Kitchener and the data centres in Montreal, meaning should anything major happen they are just down the road. With faster storage you are going to see 300% faster performance and high quality technology.

Unfortunately there isn’t a lot of information for those looking to read more about the infrastructure, security and backup systems.

Features

Online Sitebuilder With Pure SSD Storage

The entry level plan is well priced and gives you plenty of room to breathe with high transfer rates and storage options. The WH-SSD0001 plan comes with 1 hosted domain, 1GB SSD storage, and 100GB of bandwidth for the month. If you need a little more space and bandwidth then the top tiered plan provides unlimited domains, 20GB of SSD storage and 1TB of bandwidth. Along with these features you get cPanel,   and a one-click script installer.

Support

A Dedicated Support Area for Customers

If support and contact is key for you to take out that final decision to make a purchase then the support area offered by DotCanada will have you rubbing your hands together. A helpdesk, contact form and three separate email addresses are all available for you to utilise, as well as Live Chat and several phone numbers.

Flash tutorials are present in the knowledgebase, where you will find over 1,000 articles dedicated to website design, hosting and management.

Pricing

Discounts Available for Longer Terms

One of the great incentives at Dot Canada is that they offer discounts for longer periods, so if you were able to bay 3 years upfront you would get the best deal going. For example, the starter web hosting plan can be purchased for as little as $1.98 per month if you agreed to a 3 year period, and comes in at $3.48 per month if you go for the quarterly option.

All plans are cheap with even the top tiered plan coming in at just $5.48 for a quarterly agreement term.

User Friendly

A Mission to Make Things Easy

There is no jargon, cluttered pages or navigation menus that have too many links for their own good. At DotCanada everything is basic and simple, offering information that you want to see and ditching the rest. This can have good and bad points as some people may want to read more about certain features or security measures but on the whole the site is a dream for users.

cPanel also comes with each hosting plan to make it easy to manage your hosting and site, but also you have a free website transfer facility to move your entire site across to DotCanada as well.

Summary

Canada’s Finest Hosting Provider

DotCanada really do offer a full service for any small business looking to get their website hosted. Whether you are on a tight budget, or want to cash in on the excellent discounts for longer agreements you will find many perks here. Plenty of uncapped or high limit features and tools, quality support and good usability make DotCanada a good choice in the hosting world.

Read the full expert review Visit DotCanada See plans & pricing

DotCanada Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
1 GB 40 TB CA$6.75 2.8
20 GB 500 TB CA$10.53 2.8
Unlimited Unlimited CA$13.52 2.6

Dedicated Server Plans

Plan Name Space RAM OS Price Score
500 GB 8 GB CA$140.05 2.8
500 GB 8 GB CA$210.78 2.8
500 GB 16 GB CA$380.54 2.8

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
5 GB 0 B 250 TB CA$12.70 2.8
10 GB 0 B 500 TB CA$19.01 2.8
20 GB 0 B 100 TB CA$25.35 2.8
A Free Domain is included when purchasing any hosting service from DotCanada
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