Write Review
1.9
POOR
  • User Friendly
    1.8
  • Support
    1.5
  • Features
    2.0
  • Reliability
    1.7
  • Pricing
    2.3

Avg. score per month

Write Review
Visit Arvixe

Arvixe Reviews and Expert Opinion

Pricing Range

Shared Hosting CA$5.11 - CA$51.08
VPS CA$51.08 - CA$127.69
Dedicated Server CA$164.34 - CA$456.49

Server Locations

Lil

Pinned Review

Lil,
5.0
Pros:
• Superb features and support
• Excellent for PHP developers and NET developers.

Cons:
• Can't think of any at this time.

Reviews

Harris Kapur

Arvixe Worst Ever.

1.0
To Whom It May Concern

We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.

As an ...Read Moreorganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.

Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.

We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.

To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.

We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.

We've been waiting since 23rd February to present but still there is no response from Arvixe.

Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.

Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC


COPY TO:

State Farm Insurance

Bureau of Consumer Protection, Division of Trade and Consumer Protection

Wisconsin Department of Agriculture, Trade and Consumer Protection

Arvixe Legal Department

Attorney Cook Office
Less
Kiran Kumar
Kiran Kumar from United States,

Arvixe - No No

1.2
I had experienced tough situations like the site is down for 3 days chasing their support for resolution. They removed phone support, chat support as well. Now chat support is coming back but I can bet they can not understand anyt...Read Morehing you say. Now the pricing is increased showing the greatest support they are offering :) Joke of the day...

I definitely do not recommend Arvixe hosting... I have to take a shot in migrating to a better service.
Less
Craig Danzey
Craig Danzey from United Arab Emirates,

If only there was a minus rating

1.0
For 5 days I have been trying resolve the issues with the websites I have with Arvixe, in the end the only solution appears to be, delete and start again. That would be OK but I need to keep the 5 year email history, you'd think t...Read Morehat would be simple and also that Arvixe would want to help clean the 1700 malware files attracted to my 3 NEW site in 3 days. Alas no!!!

Apparently a reset means the backup taken monthly, weekly and daily are also deleted, BUT that depend who you speak to on chat,. some appear to think its possible to restore from the back up, and frankly logic would hope so.! The backup I took created abuse warning and then the account was suspended for abuse of a GB quota that isn't written anywhere and is supposed to be "unlimited".. The solution; I have to download the files via FTP, the certificates arvixe has for the site are 1 year old so the FTP keep stopping, 5 days later and I am still working on getting the files downloaded. WINSC works better than filezilla because of the cert issue.

Lets hope I can get this resolved. It could have been so simple, if they'd done from their side.. it would have probably taken an hour or two.
In short: STAY AWAY, WELL AWAY.

Oh 2/10 is still too high
Less
Agi Shen
Agi Shen from United Kingdom,

Worst hosting ever! Avoid

1.0
Been their client for more than six years. Throughout all this time I constantly ran into problems - with technical support, stability of work, speed of work, pricing. For example, I began to pay more than the initial price.

Ev...Read Moreen the most unloaded site can easily be banned for "excess resources." For the same reason, your files can be easily deleted, even if you have an unlimited data plan. They will send you an e-mail that you have 48 hours to “decide” what you want to delete. Do not have time to read - they will decide for you. Never start your site with this hoster, no matter how attractive the offer may seem, because you will regret very quickly.Less
Toms Tukmanis
Toms Tukmanis from Latvia,

The worst hosting experience in my life!

1.0
Since I've been using this hosting I've had a lot of problems with resource allocation to my site, a lot of errors regarding caching and connection to database even in moments when user count is at it's lowest, it seems like those...Read More errors are in the moments when their US based company has the highest user connections. After one such crash I wasn't able to get my backup because they do not make full backups and afterwards suggested me to pay for it extra or do it manually. It seems that business shared plan is as overloaded as they basic shared plans.

And now they just terminated my websites and asked for me to join cloudflare, to point my DNS there so i can reduce the load of my page because they are saying that my page has made a big impact on their servers even though they can't provide me logs with data that could prove that and I haven't received any warnings regarding high load. My website is now offline for 3 days. I have to wait for CloudFlare support because I cannot change DNS myself there. So I have no clue for how long time my sites will be offline. Support doesn't respond to my questions regarding refunds of lost time and they just force me to register at CloudFlare and say that if I don't do that my site will be removed. I think that since Arvixe is a partner of CloudFlare this is just a scam to get more customers to CloudFlare. Because I've been running my script for 8 years on multiple hostings and never had a such problem with high loads.
Less
Michelle Keeton
Michelle Keeton from United States,

Horrible customer service

1.0
I hosted with Arvixe for six years with no issues when they suddenly increased my fee by almost double and did not notify me. When I tried to dispute the charges they ran my credit card on file early and are refusing to return my ...Read Moremoney. I am most severely disappointed with their lack of ethics, which is bordering on criminal. There's a lot more to the story but this is the summary. Don't host through them unless you want your money stolen and horrible customer service.Less
Craig Timmins

Expert Review

Craig Timmins

Overview

Reliable and High Quality Services is Second Nature

Arvixe doesn't particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option - whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let's check it out.

Read More
9.2
SUPERB!
Rated by Craig Timmins
  • User Friendly
    9
  • Support
    10
  • Features
    9
  • Reliability
    10
  • Pricing
    8

Reliability

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven't done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that's not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren't they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn't matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don't push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting

Arvixe Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
PersonalClass Unlimited Unlimited cPanel Unlimited CA$5.11 2.1 Details
PersonalClass Pro Unlimited Unlimited cPanel Unlimited CA$8.94 3.1 Details
PersonalClass ASP Unlimited Unlimited cPanel Unlimited CA$6.38 2.6 Details
PersonalClass Pro ASP Unlimited Unlimited cPanel Unlimited CA$10.22 3.7 Details
BusinessClass Unlimited Unlimited cPanel Unlimited CA$28.09 3.1 Details
BusinessClass Pro Unlimited Unlimited cPanel Unlimited CA$44.69 2.0 Details
BusinessClass ASP Unlimited Unlimited cPanel Unlimited CA$34.48 3.7 Details
BusinessClass Pro ASP Unlimited Unlimited cPanel Unlimited CA$51.08 3.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS CLASS 50 GB 4 cores 1.5 GB CA$51.08 2.1 Details
VPS CLASS PRO 100 GB 8 cores 3.02 GB CA$89.38 2.0 Details
VPS CLASS ASP 50 GB 4 cores 2 GB CA$76.61 2.4 Details
VPS CLASS PRO ASP 100 GB 8 cores 4 GB CA$127.69 3.6 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 128 GB 4 x 3.10GHz 4 GB CA$164.34 3.7 Details
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 1000 GB 4 x 3.10GHz 4 GB CA$164.34 3.7 Details
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 256 GB 4 x 3.30GHz 8 GB CA$224.10 3.7 Details
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 1000 GB 4 x 3.30GHz 8 GB CA$224.10 3.7 Details
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 256 GB 4 x 3.50GHz 16 GB CA$290.50 3.7 Details
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 1000 GB 4 x 3.50GHz 16 GB CA$290.50 3.7 Details
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 512 GB 12 x 2.00GHz 32 GB CA$456.49 3.7 Details
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 1000 GB 12 x 2.00GHz 32 GB CA$456.49 3.7 Details

Check Similar Hosting Companies:

  • Starting price
    CA$1.15 /MO
    Rating
    Money Back   30 Days
      3 coupons
    3
    Locations
    Add to Compare
    Hostens Awards
  • Starting price
    CA$5.09 /MO
    Rating
    Money Back   45 Days
    Free domain
      1 coupon
    7
    Locations
    Add to Compare
    HostArmada Awards

Web Hosting in Compare:

Select at least 1 more company to compare
Cancel Compare