2.1
POOR
  • User Friendly
    2.0
  • Support
    1.8
  • Features
    2.1
  • Reliability
    2.1
  • Pricing
    2.7
Write Review Visit Aruba

Aruba Review - Expert and User Insights by Paid Customers

A few words from Aruba

Aruba SpA, founded in 1994, is the first company in Italy for Data Center, cloud, web hosting, e-mail, PEC and domain registration
services and has extensive experience in the creation and management of Data Centers, having a network active at European level:
in addition to proprietary Data Centers - 3 already active in Italy and one arriving by 2020, plus another in the Czec...Read Moreh Republic -
additional partner structures are in France, Germany, UK and Poland.

The company manages over 2.6 million domains, more than
8.6 million email accounts, over 6 million PEC accounts, over 130,000 servers and a total of 5 million customers. It is active on the
main European markets such as France, England and Germany and boasts leadership in the Czech and Slovak Republics and a
consolidated presence in Poland and Hungary.

In addition to web hosting services, it also provides dedicated server services, housing and colocation, managed services, digital signatures, substitutive conservation and smart-card production. Since 2011 it has
expanded its offer with Cloud services and in 2014 it became the official Register of the prestigious "cloud" extension. Aruba Data
Centers can host over 200,000 servers.

For further information: https://www.aruba.it.
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Aruba HomePage Screenshot
Money Back: No

Pricing Range

Shared Hosting CA$17.43 - CA$218.09

Data Centers

Paolo Allemini

Pinned Review

Paolo Allemini,
4.2
ho trasferito Dominio e Hosting da Register ad Aruba e sinceramente come prezzi ho risparmiato molto facendo il trasferimento, anche a livello di velocità e affidabilità dell'hosting mi trovo meglio. ...Read Moreregister era diventato di una lentezza incredibile, per non parlare del prezzo....
Utilizzo Wordpress abbastanza modificato e non mi posso lamentare
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Yacine Qotna
Yacine Qotna from Morocco,

Try it and you will lose your data and your money

1.0
My server has been suspended
Because of fake report and not verified by support party
My sites are not working for more than 3 days and you cannot access the server so that I can take backups or transfer it to another server.

...Read More
I never recommend it

Try it and you will lose your data and your money
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marianna vischia
marianna vischia from Italy,

incompetenti e inutili.

1.0
incompetenti. chiedevo qual'era l'user da inserire mi hanno detto di inserire l'indirizzo mail fornito dal serivizio 123456@aruba.it mentre invece era nome e cognome (che però in precedenza non aveva funzionato) . danno solo risposte pre-impostate e comunque sbagliate rispetto alla domanda.
Stefano Di Biagio
Stefano Di Biagio from Italy,

Supersite Professional: Servizio annuale da ripagare dopo 3 mesi secondo Aruba !!!

1.0
Esperienza pessima !!! Avevo già un dominio in hosting presso Aruba da diversi anni. A Luglio 2022 ho acquistato il servizio Supersite Professional per costruire il sito da abbinare al suddetto dominio al prezzo di 120€/anno IVA i...Read Morenclusa. Ad Ottobre 2022 - alla scadenza per il rinnovo del dominio - mi si chiedeva di ripagare nuovamente Supersite Professional con altri 120€. Dal carrello di pagamento ho ovviamente deflaggato Supersite pensando fosse un errore. Il giorno dopo, invece, ho visto con aberrante stupore che il mio sito era stato messo out. Ho chiesto allora immediate spiegazioni in assistenza, prima in forma scritta (...ma con risposte che mi rimandavano ad altri percorsi da seguire che non sono riuscito a trovare) poi via telefono (...dopo vari tentativi di attese estenuanti e cadute di linea) per arrivare infine a sentirmi dire che la politica aziendale era quella di ripagare tutto al rinnovo di dominio ! Sono davvero allibito nel vedere come un'azienda importante di tipo Aruba possa ricorrere a simili poveri stratagemmi per racimolare qualche euro in più senza la volontà di trovare alcuna soluzione con clienti di vecchia data. GRANDE DELUSIONE E SUBITO VIA DA ARUBA !Less
simona sv
simona sv from Italy,

SONO ALLIBITA

1.0
Dopo aver aperto un ticket ieri in merito all'impossibilità di effettuare il rinnovo delle credenziali spid 3 e vedendolo ancora in lavorazione, vista la scadenza di domani 20 settembre 2022, oggi ho telefonato.
La reazione dell'...Read Moreoperatore mi ha lasciato di stucco. Ho presentato il problema con chiarezza e decisione, chiedendo l'urgenza della risoluzione, data la scadenza di domani, senza alcun tipo di maleducazione o accusa o non so quale cosa che può aver causato la frase: "signora stia calma. io sto facendo il mio lavoro, persone come lei...". Mi sono dovuta difendere, dopo essermi ripresa dalla meraviglia: "Persone come me? Ma cosa le avrei detto di offensivo? Mi scusi, ma ha la coda di paglia? Mi dia per favore il suo indicativo". Alla mia richiesta, l'operatore ha terminato la chiamata.
Sono ALLIBITA. Ma con quali persone lavorano??
Ho invitato l'azienda anche ad ascoltare la registrazione della telefonata.
Non trovo un indirizzo valido per inviare un reclamo e vedo che dopo numerosi reclami già inviati da altri, non sono più registrati sul sito di AGCOM.
La mia unica difesa da questi soprusi è di pubblicare un commento negativo su ogni piattaforma che permette di pubblicare recensioni.
Se il servizio sarà sospeso sarà responsabilità loro, dato che accedendo con le mie credenziali non posso fare niente per rinnovarlo. Il tasto prosegui è disattivato, se non acquisto servizi aggiuntivi.
Pazzesco.
P.S. Sono cliente da anni e con più servizi.
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Raphael Chriqui

Technicaly broken, and incompetent

1.4
I tried, to reserver a PEC email, and after 2 weeks, it wasn't validated even tho the payment was done, and we didn't receive any update.
We contacted the support about it, and they asked us to re-fill our order on a PDF, after d...Read Moreoing this they asked us additional information and private documents, 3 days forward, i receive this direct email (not using the ticketing service we have been using before that):

From: 'Aruba PEC' via ~redacted~
Date: Wed, Sep 1, 2021
Subject: Casella PEC ~redacted~@pec.it non disponibile
To:

Casella PEC ~redacted~@pec.it non disponibile
----

This is supposed to be a professional service...
And the domain is still in "activation" on our account so this make absolutely no sens.
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Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

First hosting company in Italy

Aruba.It is the very first web services company in Italy, and they are still going strong.  They opened in 1994 and has grown and advanced over the years.  They offer a number of services including hosting, domain registration, e-security and more.

The company currently hosts over two million domains, 6 million email boxes and over 20,000 servers.   This is spread across over 2 million customers.  They continue to work hard to keep up to date with the latest technologies in all of these areas, and are dedicated to the long term success of the company and their customers.

8.2

Good

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    8

  • Features
    9

  • Reliability
    8

  • Pricing
    7

Uptime & Reliability

Good hosting with no clear guarantee

I was not able to find a set uptime guarantee, or even a list of their past performance on their site.  The site is not in English by default, however, and the translation did not come across extremely well.  It is possible that they list some information about it but I wasn’t able to find where.

Despite that, I did not find any customers complaining of frequent downtime or anything, so this likely is not an issue.  I would not be concerned because of the fact that they do seem to focus on high quality hardware and data centers.

Features

You’ll get everything you need

This company has a lot of different hosting packages to choose from.  They seem to really push combining their hosting with their other services, which some people may see as a negative.  For example, they offer hosting plus email management.  Most hosting companies include email support as a standard feature, but Aruba.IT seems to want to charge extra for it.

They have Linux and Windows servers available, which is nice (if you looking for the best WordPress hosting click here).  They also include a domain name with just about every package.  The bottom line here is that they have everything you’ll need to get your site up and hosted properly, even if it is sometimes confusing.

Support

24/7 technical support

They really don’t provide too much information about the technical support they offer.  It is there 24/7, which is good.  They have a phone number listed, but little else.  It seems like they have a ticketing system as well, but I could not confirm that.

Pricing

Slightly over priced

The prices they offer are higher than what you would expect to see.  It seems like they bump their prices up and try to include other services in the packages to justify it (such as the email or DNS management).  The prices are not so far out of the ordinary that they will be a major problem for most companies, but it is still a concern.

 

Summary

A nice option if you know what you need

This company seems to provide a very nice service, as long as you know exactly what you need.  With so many different options available it can be confusing.  Especially with how they organize everything it can be even worse.  Those who don’t know a lot about hosting will undoubtedly get confused as to which of their many packages is the right one for them.

Pros:

  • Well-established company
  • Lots of features and options available

Cons:

  • No clear uptime guarantee
  • Expensive
  • Confusing packages

Aruba Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
BASIC Unlimited Unlimited 1 CA$17.43 2.0 Details
EASY Unlimited Unlimited 1 CA$29.06 2.3 Details
ADVANCED Unlimited Unlimited 1 CA$43.60 2.0 Details
PROFESSIONAL Unlimited Unlimited 1 CA$218.09 1.3 Details

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