Afrihost User Reviews

Based on 36 user review in 1 language
3.9
POOR

Customer score for Afrihost

  • Reliability
    3.6 / 10
  • Pricing
    4.7 / 10
  • User Friendly
    3.8 / 10
  • Support
    3.4 / 10
  • Features
    4.0 / 10

Detailed Scores / Summary

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Alisha de lange
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Most pathetic service ever

Service used: Dedicated Server
Most pathetic service ever. Lerato Molefe and Pinky promise to phone back and never do. Left several mesagges every day. It is now 5 days and they dont cone back to me. I pay for a service that I cant use.Dont sign up with them. My biggest mistake.
Quinton Gray
South Africa
  • Reliability2
  • Pricing4
  • User Friendly6
  • Support2
  • Features2
3.2
NEW

BAD RESELLER SERVERS

Service used: Resellers
I have decided to completely leave them as a client after almost 5 years of being one. Let me explain.

I started out with only 1 website hosted with them. After that, I grew to the point where I signed up for the reseller packa...Read More
Rudi Oosthuizen
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Afrihost worst service ever

Service used: Cloud
I have logged a problem with my fibre connection with Afrihost. After 2 months and 40 emails I have not received any clarity on the problem or anyone attemting to assist me. Just useless staff directing me back to the same person that don't know.
Joseph adams
South Africa
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Still no free SSL

Service used: Cloud
I cant believe they still don't have the free ssl on their hosting packages, That's the reason i left them, im at the right place now with www.bluesbu.com im getting 10x of what they're offering for the silver home package
Don G
South Africa
  • Reliability4
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.8

Poor Customer Experience

Service used: Dedicated Server
Poor service from the Agents I dealt with when cancelling my account. Dealt with 2 different Agents both on phone and WhatsApp, they showed no empathy and poor customer experience. I was relocating and needed my current line to be...Read More
Malcolm Watters
South Africa
  • Reliability4
  • Pricing4
  • User Friendly4
  • Support2
  • Features2
3.2

Misleading Information

Service used: Dedicated Server
Afrihost's website makes the statement that with fibre you no longer have need for a Telkom landline. It is thus logical to assume that they supply a VOIP service. THEY DON'T. When queried they make up excuses that their advertisi...Read More

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