Expert and User Insights by Adaptive Web Hosting Customers
Adaptive Web Hosting is a leading provider of dependable hosting services, driven by customer satisfaction. Our team is committed to utilizing the latest technologies and providing superior service to our customers. We specialize in Managed WordPress hosting, Linux hosting, and ASP.NET Hosting services, supporting ASP.NET 4.8, .NET Core 7.0, 6.0, 5.0, 3.1, and 2.1, Blazor and M… See More
Adaptive Web Hosting is a leading provider of dependable hosting services, driven by customer satisfaction. Our team is committed to utilizing the latest technologies and providing superior service to our customers. We specialize in Managed WordPress hosting, Linux hosting, and ASP.NET Hosting services, supporting ASP.NET 4.8, .NET Core 7.0, 6.0, 5.0, 3.1, and 2.1, Blazor and M… See More
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I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."
I had a very disappointing experience with Adaptive Web Hosting. I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."
I purchased an ASP.NET hosting plan from adaptivewebhosting.com, expecting basic reliability and customer support. Unfortunately, my website suddenly went down, and when I tried to contact their support team, I discovered that I cannot even open a support ticket unless I purchase **$35 worth of "Support Credits."**
This is extremely frustrating and unacceptable. When your hosting provider’s service goes down, the most basic expectation is that you can contact support without being forced to pay extra just to report an issue.
Charging customers additional money simply to open a support ticket especially when their service is already down feels very unfair and unprofessional.
If you are considering this hosting provider, I strongly recommend thinking twice. Reliable hosting companies provide accessible support when things go wrong, not paywalls.
Sales and technical support are fabulous, reached out to me with valid technical solutions to my deployment issues with my .NET Core App. The latest .net frameworks and libraries are always available. They are first to launch new products and services. Very reliable service. Definite A++
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4.8 
