This time, we are speaking with Mr. Dhaval Chandrani from HostMines, where we are going to learn more about their products and services.
Tune in to learn more about this exciting story.
What is the history of ? When did it all start?
HostMines was stated in 2018 has started with an aim to provide “cheap web hosting plans” on a cloud platform for small businesses, individuals, and corporates that have requirements that are fairly simple with a way that is reasonably priced in which clients can use the services of the cloud web hosting. With HostMines Cloud Web Hosting, users can start with a tiny plan as small as of 1GB hosting plan for less than $1 per month and upgrade to higher as you grow.
(Previously, HostPlax) has started with a promotional giveaway hosting worth $1,00,000 by offering its “Starter plan” at just $1 for the 1st year and got an overwhelmed response from users. More than 3000+ signups have been received during this offer.What were the challenges that you had to face at the beginning?
Hosting industry is a very competitive business for years and It’s challenging to provide high-quality service, excellent support at low rates but as we have 14+ years of experience in the hosting industry, we are able to do that.
What are the core values that drive to success?
We talk about dependability a lot because it is a core value at HostMines. We strive to be dependable and that’s what we believe in. Using the latest cloud technology and providing great customer service is the key value of the success mantra in the hosting business.
What are the main products and services of ?
We are well-known for managed services. Our main products are Linux Shared Hosting, Domain registration, Managed VPS, and Managed Dedicated Servers.
What markets is present in at the moment? What are your plans for expansion to other markets?
We focus on providing managed services so even non-technical people can use our service for their business. We managed their hosting service so they can focus on their business expansion. We recently added windows hosting in our service as a part of the expansion.
What are the five top things that is different from other hosting companies?
- Providing small plans – An average website size for a small businesses is less than 5GB, but at another provider, the user has to pay for unlimited web hosting for the small website even they don’t require it.
- Cheap web hosting plans – At other hosting providers, user-pay $10-$20 per month for the unlimited hosting plan but at you can start with a small web hosting plan for less than $1 per month.
- Excellent customer service – With the term “cheap web hosting” the first thing that comes in mind is customer support. The user always doubts good customer service for cheap web hosting but at we proved that you can get great customer service at a low cost. Because our business module is designed in such a way to provide good customer support and hosting infrastructure at a low cost.
- Managed Service – The most hosting company provides semi-managed or unmanaged hosting service. For example, you get limited support for issues like downtime, hardware, or software failure issue only but at we provide fully managed service which covers software/ error issues as well.
- All Five-star ratings – As we say customer satisfaction is our key of success and we strongly believe in it. Our success mantra is “Customer Satisfaction = Success” as a result we have all 5-star ratings on review sites. You can find our reviews at https://www.hostmines.com/about-us/ or search on Google with the keyword “hostmines.com review”
How is handling customer satisfaction?
Customer satisfaction is our primary focus and goal. We have four different channels via customers can reach us. 1) Ticket support 2) Phone Support 3) Chat Support and 4) WhatsApp support. The suggested and best way is ticket support so we can understand the customer’s issue or concern in detail and reply accordingly.
What are the new products and technologies that you find interesting at this moment? What are your plans to introducing them to your customers?
Our regular products are always in demand like Shared Web hosting, Cheap domain registration, Managed VPS. The interesting is that we serve them on Cloud Servers for fast website performance, Machine Learning Security and Free LiteSpeed is included on all web hosting plans.
Where do you see in the next 10 years?
Actually, can’t predict what will happen after the next 10 years because technologies changes very faster, we keep updating our self to catch the trending technology. Currently, our goal is not to capture a wide market and an increasing number of customers. We focus on quality product and quality service so that work speaks itself by mouth publicity which you can see in many forums there are lots of recommendations for Hostmines web hosting.
Is there anything else you would like to add about that we missed?
No, Thank you.
