Expert and User Insights by VPS Malaysia Customers
VPSMalaysia.com.my is one of the top VPS hosting and managing service provider in Malaysia region. We specialize in providing cloud VPS hosting, cPanel hosting and other web hosting services in Malaysia.
VPS Malaysia is a team of highly motivated individuals that never ceases in producing and keeping the quality paramount. Because of our diligence in keeping the kind of qual...
VPS Malaysia is one of the fastest-growing suppliers of virtual private servers in Southeast Asia. Its services are aimed at those looking for premium, reliable hosting, and the provider has a large number of packages to cater to a wide range of small and medium-sized businesses.
The company has been operating since 2012, and though it’s not as well established as some of its competitors, it’s certainly making inroads globally, and now has servers in both North America and Europe as well as Malaysia.
In this VPS Malaysia review, we take an in-depth look at features, uptime, service offering, and pricing to see if the provider can cover your web hosting needs.
Pros and cons
30-day money-back guarantee if you’re not satisfied with the service
99.99% server uptime
Large range of hosting plans and options
SSL secure is free
Free Domain name
Unlimited MySQL, email and Parked
Up to 50 hosted websites
Free setup and no contract, cancel any time
Backups cost extra
Dedicated, private servers can be expensive
You’ll need some web development skills to get the most out of the product
Pricing and payment methods
Pricing is a little more towards the premium end of the market, but you get what you pay for, with excellent customer support, multiple features, and a guaranteed 99.99% uptime.
There’s a huge range of packages to choose from and monthly costs can vary significantly. The cheapest to the most expensive options range between $7.54 and $292.76 per month. Pricing is affected by:
Whether you choose a shared or dedicated server
How many CPU cores you’d like
Amount of RAM
Number of websites you’d like to host
Whether you operate using Windows or Linux
Using two of the provider’s most popular plans as examples, if you choose a shared server, with 100GB SSD and 10 hosted websites, it’ll cost you $12.74 per month. A private server with four cores and 16GB of RAM will cost you $97.10 per month.
Your choice is entirely dependent on your specific business needs and whether you prefer the security of a private server or the convenience of a shared one. Head over to the website for a full list of options.
Most importantly, you’re not tied down to a contract, and you can cancel your monthly payments at any time with no cost to you.
Ease of use
The interface is relatively straightforward to use but definitely isn’t for complete beginners. VPS Malaysia offers no website building tool, so you’ll need to have web development skills if you’d like to host here. For more experienced coders, there’s great customer support for PHP, MySQL, and all popular programming languages. So, if you’re having trouble with your site, get in touch with the 24/7 service team and someone will be able to assist.
Load times and reliability
The service is no slouch when it comes to speed. All servers use SSD in RAID 10 configuration, making them 10 times faster than traditional HDD. The provider also guarantees a 99.99% uptime, with refunds for any downtime. To date, the company has managed to consistently maintain uptime at 99.975%, so you’ll have no reliability concerns here.
VPS Malaysia is geared towards those with at least some experience in web development. Although its features are still quite advanced, it shouldn’t take you long to get to grips with them.
Free cPanel account – cPanel is one of the most popular web hosting control panels on the planet, and it’s nice to see you get a free account here. If you’ve used cPanel before, you’ll have your site up and running here in no time
24/7 customer support – The provider has some of the best customer service options we’ve seen from a VPS service. You can contact a service agent over the phone, email, or via web chat with any technical or coding queries
Shared servers all use Cloud Linux – This latest software ensures your data is isolated from other clients in shared servers
Softaculous 1-Click Installer – Improve your website using more than 400 programs and 40 widgets with the Softaculous Installer. Add-ons include additional security options for your site and smoother integration for sales channels
Continuous server monitoring and stress testing - VPS Malaysia is able to maintain its excellent uptime record through constant monitoring and mitigation of problems
Being relatively small in comparison to its larger hosting competitors, the provider is able to offer a much more personalized customer service experience from a team of dedicated service agents. You can get in touch via email, live chat, or over the phone, and the team is happy to discuss any technical issues you might have.
Customer service is promised 24/7, but depending on your timezone, and the time of day you contact the company, it can sometimes take a little while to get help simply because there aren’t always enough staff to cover the number of queries.
If you’re not 100% satisfied, you’ll be offered a money-back guarantee if you cancel the service within 30 days of signing up.
Still not decided? Check out some of our user reviews. They’re written by real customers and will give you an idea of whether this is the service for you.
Overall, there’s a lot to like about VPS Malaysia. While we wouldn’t recommend it for absolute beginners, it’s a great service for those with some web development experience. You get a wide range of hosting packages to choose from and can scale accordingly with the size of your business. The platform is also easy to get to grips with, and even less experienced customers should be able to pick up the basics.
If you’re still struggling, feel free to get in touch with the 24/7 customer service team or cancel at any time. VPS Malaysia is a largely risk-free service.
I have been using VPS Malaysia service for 6 months. Until today, I am very satisfied. Their servers are stable and speed is fast compared to my previous hosting provider. More, their price is reasonable enough with no setup fee and handling fee. Definitely will recommend to my friends who need VPS services, support local, support VPS Malaysia!
For a few times the server is restarted and down, never will contact you a thing about their downtime. Never give compensation about their downtime if you didnt complain. First few moments after subscribing can get 50mbps, after subscribing for first week 10mbps. Then after awhile your internet speed of your server will drop to 5mbps. If you never complain about your internet speed, they will do nothing, and it will only get worse. After you complain or when the due date is almost near, they will adjust your server back to 10mbps. They fool you with "100mbps" shared line, as you can see in screenshot it is NOT 100mbps shared, it might be 10mbps shared. Consistent packet lost, out of 100 ping packet transmited ~7% - 10% is lost.
They got your root access too. Avoid this hosting service if your data is important and critical, your data is not safe.
First of all, it is a false claim to say that VPS Malaysia changes our server network speed. It is clearly stated in our website that, a shared bandwidth means sharing bandwidth with other users. For example, if you subscribe to a vps hosting that offers 100Mbps bandwidth, you are expected to share the same server bandwidth with other 10 users, leaving about 10 Mbps bandwidth per user. However, if 1 user uses less than 10Mbps, the rest of the 9 users get to have more bandwidth. As the use of server resources expands, customers can also opt to upgrade to a dedicated hosting anytime anywhere. Whether you're signing up for a shared hosting, a VPS or a dedicated server, at VPS Malaysia, we always strive to deliver the 3 core values: speed, reliability and affordability.
Secondly, we do not have, nor keep our customer’s user login. When a customer submits a customer support ticket, we will then request the login details from the customer. And, we make sure to remind them to change the password after the issue is resolved.
Thirdly, as a fellow hosting service provider, we understand that this is a competitive market. However, your actions of submitting 2 reviews with the same contents at 2 different times prove that, your reviews are insincere and are only meant to misguide Internet users by providing false claims and information.
As a customer of using your service for more than 2 month, I can guarantee that the review above is true, and honest. Moreover, I am not double posting reviews, I was updating the review because there is changing behaviour on the service provide during the 2 month usage. I do understand my service is under shared bandwidth. However, my server never gets faster than 10mbps which shows that the network bandwidth is capped on 10mbps. If you say that 1 person uses less bandwidth then the network will get faster, but I never get more than 10mbps for 2 months and every single day. I also have an automated speed testing script going on to do a network test time to time and it all shows the same result, indeed the 100mbps bandwidth that you claim was shared is not true. If the bandwidth was shared, the network test will show that there is times that the network bandwidth goes faster, and slower at some point, however it was all a solid bandwidth of 8mbps - 9.9mbps result not more than that, not less than that, standard. I have however reach out to your technical team numerous of time for the packet lost issue that occurs randomly but the problem is not fix.
For the root login case, the system is running on openvz, so it was on a default that your backend/node can see through the hosted files / root login. I have logged there was a root command from node without my permission, making me feel unsafe about the environment, although overall the admin didn't do modifications to the file, nor copying it out of the systems.
Thank you for your understanding.
NOTE : This above review is based on honest service experience numerous of months ago, there would be changes/upgrades going on with the service provider, and in result, making this review inaccurate. I appologize.
The server is very stable. Never have one restart or shutdown in market hours. Highest recommended. Support always quickly and precisely. For this price, never believe this service will be so good. Try.
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