OVH.com Reviews and Expert Opinion

Based on 246 reviews in 11 languages
3.9
POOR

Customer score for OVH.com

  • Reliability
    3.6 / 10
  • Pricing
    5.0 / 10
  • User Friendly
    3.6 / 10
  • Support
    3.1 / 10
  • Features
    4.0 / 10

Detailed Scores / Summary

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Stas R.
Slovenia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

2 years with OVH (more then 28 hours offline)

Service used: VPS - VPS SSD 1
Very bad experience with them.
- 2x downtime (first one with 4 hours offline, second one more then 24 hours)
- Support is very slow (2 hours to get support + 1 hour to start solving)
- They moved our VPS server to another HOST ...Read More
Nicolas Verheylewegen
Belgium
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Shitty service

Service used: Shared
We have a website hosted by ovh. I never had such a bad service. It is impossible to get someone on the phone and they are super slow to answer emails. We asked them via their online service to get someone on the phone. Their answ...Read More
Gabriel Sandru
Romania
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

worst service EVER

Service used: Shared - Pro
incorrect charges: they confirm it is incorrect and I wait since 11 months to be reimbursed. I just receive e-mails once per month telling me the accounting team is working on it.
In the meantime they charged again my account for the same thing they "are working on" to refund me
Lou Grinder
United Arab Emirates
  • Reliability 4.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 6.0
4.4
NEW

The host with poorest customer service ever!

Service used: Dedicated Server - MG-384
Moved from iWeb Hosting
Hello,

I run a private gaming company known as Grinderscape, and I have dealt with several hosting companies. I am using OVH hosting right now and had many difficulties with my services and whenever I open a ticket I never get ...Read More
Bader Alajmi
Kuwait
  • Reliability 10
  • Pricing 6.0
  • User Friendly 10
  • Support 4.0
  • Features 8.0
7.6

Good but not professional enough

Service used: Dedicated Server
I have placed an order for a customisable server from OVH that was scheduled to arrive within 72 hours (As they said), but this is the forth day without any response from their side which is very wired for a company in this size. ...Read More
JUAN DAUGHERTY
United States
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
4.0

Decent Value poor service

Service used: Dedicated Server - HOST-32H
Have used them a little more than a month. Last week they cost me a day of effort by claiming a UDP flood spoofing the address of my server was a hack into my server. It took them 5 or 6 days to respond to the complaint, doubtless...Read More
John Romars
Sweden
  • Reliability 2.0
  • Pricing 10
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.6

One of the worst host I tried

Service used: VPS - VPS SSD 2
I signed up here just to make this review, DO NOT FALL for the price, THEY ARE THE WORST SUPPORT, You may say ok I don't need support I know what I'm doing just give me access to the server and I will take it from there.
Guess wh...Read More
user avatar
Lou Grinder
Hi there,

I have done the same thing, just came here to write a review although I never write reviews.

They have worst support ever.
Darshil Shah
India
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.2

Not a good Support, If you will try to backup your data, they will not support at all

Service used: VPS - VPS SSD 1
There is a case when hacker had attacked two of our OVH Servers. We are on Monthly Mode. Paying around $200 every month for 1 dedicate and 2 other servers. I am not yet accusing them for attack. All I asked them was
1) Let me tak...Read More
Jawwad Patel
Australia
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

ovh.com.au Fraud

Service used: VPS - VPS SSD 2
Terrible service, I asked the company for refund they refused. I paid for whole year not used even for 2 hours. Again I asked the company to terminate my account I dont want any refund, they refused. I asked them to remove my cred...Read More
manchester samy
Egypt
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Damn on that company

Service used: Dedicated Server - SP-128
If the star can be deleted

They do not deserve any evaluation company I do not recommend them permanently

Unless you want a company to bring you a disease

Dealing with them is very bad

I bought the server on the 12th o...Read More

Typical OVH.com Prices

Service Monthly Price Range
Shared Hosting CA$2.06 - CA$9.95 3 plans
VPS CA$4.58 - CA$17.69 3 plans
Dedicated Server CA$90.48 - CA$832.72 34 plans
Cloud Hosting CA$11.79 - CA$55.06 6 plans
The Services & Prices are taken from www.ovh.com

OVH.com Expert Review 2018

Written by: Michael Lavnduski

OVH.com Rating

  • Reliability
    5 / 10
  • Pricing
    9 / 10
  • User Friendly
    4 / 10
  • Support
    2 / 10
  • Features
    7 / 10
5.4
Rated by Michael Lavnduski

Modern & Innovative Hosting

OVH is based in Canada, but they have data centers throughout the world.  The company actually designs and manages their own data centers, which is quite unique for a hosting company.  They also have innovative network connections, security and other benefits that will help ensure a positive overall hosting experience.

They are focused on offering environmentally friendly data centers that are certified by organizations around the world.  This helps them to build confidence with their customers, and it has been very successful.  They say that 155 out of the largest 1000 European companies have their sites hosted in OVH facilities, which is really impressive.  Overall, this is a great company with  modern facilities that is constantly innovating.

Uptime & Reliability

Compare
5

Excellent 99.99% Uptime Guarantee

They offer a 99.99% uptime guarantee with a less than 5 minute response time guarantee in the event of a hardware failure.  This should give customers the confidence they need to know that their site will be up at all times.  The added guarantee of the 5 minute response time is nice because it shows that they are planning for those times when the unexpected happens.

The fact that the company uses RAID 10 configuration for their hard disks is also going to help keep sites up and stable.  Of course, this company designs their own world class data centers with redundant power, network and cooling systems so the facility itself will help to avoid any large scale outages.

Features

Compare
7

Quality Features

OVH has many great features.  Their lowest hosting level is a regular or cloud based VPS solution.  It is priced in line with most companies shared hosting options, but you'll have the added power of the VPS, which is nice.  The cloud VPS is slightly more expensive, but still a good deal.  There are several options within each category so you can get exactly what you need without paying extra.

They guarantee CPU power, starting with 2 vCores at the entry level and moving up to 8 for the highest level VPS.  You'll also get guaranteed RAM availability starting with 2 gigs and moving up to 16.  The hard disk space is also very generous ranging from 25 to 200 gigs, all of which are in a RAID 10 configuration for added stability.

One really nice feature is that you can upgrade your hardware specs at any time without having to do any server transfers or things like that.  This helps to keep your website up and running while still giving you plenty of room to grow.

Support

Compare
2

Good Tech Support

Their technical support is on site in their data centers and ready to help you when you need it.  The fact that they have a 5 minute response time for failed hardware is an example of the benefits of this company.  They are also skilled with what they do so they can answer any questions you have or provide help when you need it. They also have a forum and blog to help with ensuring you have the best possible hosting experience.

Summary

Very Nice Hosting Option

This company provides their customers with everything they will need to host any type of site that they want.  There are a lot of different options so you can be sure to get exactly what you need.  Most people are going to be very happy with the level of service they are given with OVH.

Pros:

  • Great data centers
  • 99.99% uptime guarantee (plus 5 minute response time guarantee)
  • Fair prices

Cons:

  • No shared hosting options
  • So many choices may be confusing to customers without hosting experience
Read the full expert review Visit OVH.com See plans & pricing

OVH.com Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
1 GB Unlimited Unlimited CA$2.06 3.3
100 GB Unlimited Unlimited CA$4.97 3.0
250 GB Unlimited Unlimited CA$9.95 2.8

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
10 GB 1 x 2.40GHz 2 GB CA$4.58 4.1
20 GB 1 x 2.40GHz 4 GB CA$9.17 2.6
40 GB 1 x 2.40GHz 8 GB CA$17.69 7.5

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
3.91 TB 4 x 3.40GHz 32 GB CA$103.60 5.2
3.91 TB 4 x 3.70GHz 64 GB CA$156.05 2.6
3.91 TB 6 x 3.50GHz 128 GB CA$234.73 2.4
3.91 TB 12 x 2.10GHz 128 GB CA$260.96 3.9
3.91 TB 16 x 2.40GHz 128 GB CA$287.19 3.9
3.91 TB 16 x 2.60GHz 256 GB CA$352.76 3.9
3.91 TB 20 x 2.30GHz 256 GB CA$431.44 3.9
7.81 TB 28 x 2.40GHz 384 GB CA$756.66 4.4
7.81 TB 28 x 2.40GHz 512 GB CA$832.72 3.9
3.91 TB 4 x 2.20GHz 32 GB CA$90.48 2.4
3.91 TB 4 x 2.20GHz 64 GB CA$116.71 3.9
3.91 TB 4 x 2.20GHz 128 GB CA$177.03 3.9
3.91 TB 8 x 2.00GHz 32 GB CA$142.94 4.0
3.91 TB 8 x 2.00GHz 64 GB CA$177.03 3.9
3.91 TB 8 x 2.00GHz 128 GB CA$234.73 3.9
7.81 TB 4 x 3.40GHz 16 GB CA$103.60 3.9
7.81 TB 4 x 3.70GHz 32 GB CA$142.94 3.9
7.81 TB 4 x 3.70GHz 32 GB CA$156.05 8.8
7.81 TB 6 x 3.50GHz 64 GB CA$221.62 3.9
7.81 TB 6 x 3.50GHz 64 GB CA$216.38 2.8
7.81 TB 8 x 3.00GHz 128 GB CA$321.28 2.0
11.72 TB 8 x 2.40GHz 16 GB CA$116.71 3.9
29.3 TB 4 x 2.20GHz 32 GB CA$203.26 3.9
46.88 TB 6 x 2.40GHz 64 GB CA$465.53 3.9
7.81 TB 8 x 2.40GHz 64 GB CA$321.28 3.9
7.81 TB 16 x 2.60GHz 128 GB CA$504.88 3.9
7.81 TB 20 x 2.60GHz 256 GB CA$719.94 7.6
480 GB 4 x 4.00GHz 32 GB CA$103.60 2.8
960 GB 4 x 4.00GHz 64 GB CA$165.22 3.2
960 GB 4 x 4.70GHz 64 GB CA$183.58 3.9
3.91 TB 4 x 3.70GHz 64 GB CA$142.94 2.0
3.91 TB 4 x 3.70GHz 128 GB CA$158.68 9.6
3.91 TB 16 x 2.60GHz 128 GB CA$260.96 3.9
3.91 TB 20 x 2.50GHz 256 GB CA$352.76 3.9

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
25 GB 1 x 3.10GHz 2 GB Unlimited CA$11.79 8.4
50 GB 2 x 3.10GHz 4 GB Unlimited CA$23.59 3.9
100 GB 4 x 3.10GHz 8 GB Unlimited CA$43.92 2.0
25 GB 1 x 2.40GHz 6 GB Unlimited CA$14.67 5.2
50 GB 2 x 2.40GHz 12 GB Unlimited CA$29.36 3.9
100 GB 4 x 2.40GHz 24 GB Unlimited CA$55.06 2.0
A Free Domain is included when purchasing any hosting service from OVH.com
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