Namecheap Reviews and Expert Opinion

Based on 85 user reviews in 8 languages
5.8
DECENT

Customer score for Namecheap

  • Reliability
    5.4 / 10
  • Pricing
    6.5 / 10
  • User Friendly
    5.8 / 10
  • Support
    5.6 / 10
  • Features
    5.6 / 10

Detailed Scores / Summary

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Aaron Solomon
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Wonderful hosting company

Service used: Shared
I have been using namecheap for a couple months now and I have had 0 down time. I needed help with something and with there support being online 24/7 I was able to get help without issue and the pricing is wonderful too along with all the features best hosting company ever
J
J
which host plan
Aaron Solomon
Aaron Solomon
I started with the shared value plan and upgraded to professional they are both great plans and namecheap has wonderful support my website has not ever been down once
Aaron Solomon
Aaron Solomon
First time my new website has been down
Up 2017-01-26 09:59:12 1346 hrs, 47 mins
Down 2017-03-23 12:46:27 0 hrs, 17 mins
D. Bostipur
Bangladesh
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features8
9.6

My First Namecheap service

Service used: Shared
This the first time I'm hosting my website with Namecheap and I'm really happy with them.
Specially there customer service is really good.
I just got the hosting, so far it is working good for the price. And the $1.99 SSL was re...Read More
Ryan Murro
Philippines
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

1st day uisng namecheap 2016

Service used: Shared
using namecheap 1st day review downtime encounter ..so far so good hosting is cheap and it has $ 1.99 ssl certificate promo for 1st time customer like me.. Value Plan 9.88 for 1st year and positive ssl promo for $1.99..
December 17,2016 customer from philippines....
Dan Dan
Philippines
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

SCAMMERS AND CHEATS!

Service used: Shared
definitely DO NOT recommend namecheap, they took all my sites down and i didnt do anything wrong. I had 2 sites hosted with them which i had just updated the hosting plan, they cancelled the hosting and didnt allow me to use any o...Read More
Elad Kofma
Israel
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10

Great service! Really happy

Service used: Shared
I really like this company, very cheap, but high quality products and service. I didn't know how to connect my domain from another company, so i start a chat with them, and they have all the time for me, and really help me. Thanks

Typical Namecheap Prices

Service Monthly Price Range
Shared Hosting CA$1.16 - CA$28.09 4 plans
VPS CA$28.19 - CA$98.85 4 plans
Dedicated Server CA$139.73 - CA$536.80 4 plans
The Services & Prices are taken from www.namecheap.com

Namecheap Expert Review 2020

Written by: Michael Lavnduski

Namecheap Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    8.5 / 10
  • Support
    9 / 10
  • Features
    8.5 / 10
8.6
Rated by Michael Lavnduski

Expert Overview

Domain Registration and Web Hosting

NameCheap's main service is domain registration, but they also provide good quality website hosting as well. They have been in business since at least 2001 and have a fairly good reputation for all their services.  They don't seem to put a lot of information up on their site about the company itself, which is unfortunate, but since they are a larger company in this industry it is not hard to learn more about them if you want to.

They offer a wide range of hosting options to choose from as well as other features.  If you're looking for a good company that can help you with every aspect of your website, this is certainly one to consider.

Uptime & Reliability

Stable Hosting with Some Speed Issues

The company has been in business for a long time and has a very stable infrastructure in place.  They also use nice hardware, including some servers with solid state drives, to help ensure no outages.  Due to their lower prices and what seems to be overselling of some of their servers, however, they do have a reputation for slow load times on some of their packages.  For smaller sites, however, that is not always a concern.

Features

Lots of Feature Options

NameCheap has a variety of great features to offer their customers.  First, they do all types of domain registration including traditional .com, .net, .org and others.  They also offer the new top level domains for companies that want to get those registred.  DNS is free and included and so is the transfer of domains to their service.

For hosting, they offer shared, reseller, VPS and dedicated servers.  In addition to that they provide private email hosting which can be helpful for some companies who don't want to manage it on their own.  They have a number of apps for things like eCommerce marketplaces and subscriptions too so you can set up your site in a way that works for you.

Support

Good Technical Support

The technical support from NameCheap is quite good.  They are there 24/7 and you can get in touch with them quickly.  They have a live chat feature, a phone number and a normal ticketing system that you can use to contact them.  They also has a nice amount of documentation to help users understand their services better.

Pricing

Low Prices

The prices offered by this company are quite compeditive, but there are some restrictions.  For example, the two entry level options for shared hosting are very cheap at $9.88 and $19.88 per year respectively.  You do have to pay annually for them though.  It is also important to note that this is only for the fist year.  After that, the price jumps significantly.  The value plan, which is the lowest, is $38.88 per year after the first year so this is a jump of almost 4 times!

When you get up to higher level packages the prices become more in line with what most other companies are providing.  They also let you start paying per month, which will be helpful given the higher price points.

Summary

Large Company with Lots of Options

Name Cheap is a well known hosting provider with a good history of service.  They do have some issues to be concerned with, but for many users the pros outweigh the cons.  They are also one of the better known domain registration services, so it may be nice to have all your hosting services combined into this one company.

Pros:

  • Lots of Features
  • Larger Company
  • Options for shared, VPS, dedicated and more

Cons:

  • Prices jump after first year
  • Some issues of slow load times
Read the full expert review Visit Namecheap See plans & pricing

Namecheap Prices, Plans & Features - 2020

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
20 GB Unlimited CA$1.16 4.4
50 GB Unlimited CA$2.35 5.1
Unlimited Unlimited CA$3.52 5.9
20 GB 5 TB CA$28.09 6.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
15 GB 512 MB CA$28.19 5.8
30 GB 1 GB CA$42.32 5.8
60 GB 2 GB CA$70.58 9.6
100 GB 3 GB CA$98.85 5.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
1000 GB 8 GB CA$139.73 5.8
1.95 TB 16 GB CA$197.66 5.8
480 GB 32 GB CA$437.89 5.8
960 GB 64 GB CA$536.80 5.8
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Server Locations

United States

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