4.6
SUPERB!
  • User Friendly
    4.7
  • Support
    4.7
  • Features
    4.6
  • Reliability
    4.6
  • Pricing
    4.6
Write Review Visit Hostinger

Hostinger Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting CA$0.00 - CA$13.65
VPS CA$0.00 - CA$106.57
Cloud Hosting CA$0.00 - CA$40.98
Website Builder CA$3.81
SSL CA$0.00

Availability

99.9% Uptime

Data Centers

Hostinger Awards

Tedja Hardja Kusumah

Pinned Review

Tedja Hardja Kusumah,
5.0
Saya sangat puas dengan pelayanan Hostinger Indonesia.Namun saya sarankan tolong tambahkan fitur perbesar Inodes nya...
Karena Kebutuhan tiap pelanggan itu berbeda-beda,dan tidak setiap orang mampu m...Read Moreembeli hosting VPS.
Memang,VPS Membebaskan kita untuk berkreasi dengan web kita karena jumlah ruang penyimpanan terbilang besar,namun perlu diingat bahwa indonesia adalah negara berkembang,jadi tidak semua orang bisa menyewa hosting VPS
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Expert Review

Yusuf Kareem
Yusuf Kareem
Hosting Expert

As a content creator expert with 2 years of hosting experience, I recently had the opportunity to test out Hostinger’s web hosting services. I will provide my unbiased review of Hostinger’s features, performance, customer support, and user-friendliness as well as the strengths and weaknesses of Hostinger’s services. If you’re considering using Hostinger for your web hosting needs, read on as I share my experiences with a comprehensive overview of the company’s offerings.

Hostinger Review

Hostinger was founded in 2004 in Kaunas, Lithuania. The company has since grown to become one of the largest and most popular web hosting providers in the world, with millions of customers in over 178 countries. Hostinger is a popular choice for small businesses and individuals looking for reliable, budget-friendly web hosting.

Hostinger is not rated by Better Business Bureau (only available for US companies) but has a Trustscore of 4.5 stars out of 5 on Trustpilot with more than 11,704 reviews.

Pros and Cons

PROS

  • Free domain and unlimited SSL
  • Advanced security features
  • Free weekly backups to restore your site
  • Free automatic website migration tool
  • 30 day money back guarantee
  • Reliable live chat support
  • Get additional help via knowledgebase and tutorials
  • Custom built WP optimization stack & LiteSpeed cache

CONS

  • Website builder is a bit slow
  • They don’t offer dedicated server hosting
  • Charges a setup fee on the lower plans.

Pros and Cons

Sign up for any Hostinger plan and get a free domain to start hosting your website.

 

 

Visit Hostinger

Rating Breakdown

At Hostadvice, we applied our rating methodologies during our evaluation process to provide you with this accurate and unbiased Hostinger expert review. Each of the rating parameters below is utilized to rank the host and is awarded a score between 1-10 for each of the 5 criteria.

Parameter Score  Why did we give this score?
Prices 9.4 Hostinger offers affordable starting prices across their hosting plans with up to 75% discount for first-time users. We gave them a 9.4 score because they offer a 3-month free offer on the higher plans only.
Features 9.6 Hostinger offers both Linux and Windows hosting options plus amazing features like a free domain, website builder tool and in-built hPanel control panel. We awarded a 9.6 score because some features and programming languages are restricted on lower plans.
Performance 9.5 Hostinger uses innovative technologies: LiteSpeed web servers and LVE containerized environment. They also allow you to choose from among their global data centers via the hPanel control panel. They get a 9.5 score because they offer fast hosting services, but the website builder is a bit slow.
Ease of Use 9.3 Hostinger protects websites hosted on their SSD servers from cyber-attacks with in-house developed WAF & free SSL. However, it received a 9.3 score because its in-built hPanel might be too tricky for users who are used to cPanel already.
Support 9.4 Hostinger support is very competent and blazing fast via the live chat, but we decided to give them a 9.4 score because they don’t offer phone support. Plus, they also offer low support for VPS hosting because it is self-managed with a low level of access by the support team.
Overall Score 9.4 Hostinger is a perfect host for new WordPress users who need all-inclusive support. However, this host needs to allow users without an account to contact their support for guidance via the live chat without registration.

Are Hostinger’s web hosting services as reliable and user-friendly as they claim? Keep reading to find out.

 

Hostinger Prices & Plans – 2023

Hostinger offers a range of hosting services, including Shared hosting, WordPress hosting, Cloud hosting, Hosting for agencies, VPS hosting, Cyberpanel hosting, Minecraft server hosting as well as domain registration and website builder tool.

Each of the hosting types above is customized with different plans and features to meet the needs of different types of users. Hostinger accepts various payment methods: Credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, Google pay, AliPay, and Coingate (payments in bitcoin).

Here is a breakdown of some of their hosting types, plans and prices:

Shared Web Hosting

The shared web hosting plan is a cost-effective option that is suitable for beginners, personal websites, and small and medium businesses. Hostinger offers 3 shared web hosting plans with different hardware configurations and features.

Plan name Disk Space Bandwidth No. of websites allowed Visits per month Price
The Single Plan 50 GB 100 GB 1 ~10,000 visits $1.99/month
The Premium Plan 100 GB Unlimited 100 ~25,000 visits $2.79/month
The Business plan 200 GB Unlimited 100 ~100,000 visits $3.99/month

I recommend the Business Shared Hosting plan because it comes with a Free domain, WordPress staging tool, Daily backups to protect your data, Cloudflare integration for improved security and performance. This means that your website will load faster, run more smoothly, and be more secure, which is especially important if you are running an e-commerce site or other business-critical website.

Tip: Hostinger offers discount prices for first-time orders on their hosting plans, so you will need to pay the standard price when you renew. You can also save more when you choose a more extended billing cycle.

Final: Hostinger Brand Review

Cloud Hosting

The Cloud hosting plan offers powerful dedicated resources optimized for speed and efficiency that guarantees improved performance and reliability. It is suitable for large-scale projects and also has 3 customized plans with different resource allocations to choose from.

Plan name Disk Space Bandwidth No. of websites RAM CPU Cores Price
Cloud Startup 200 GB Unlimited 300 3 GB 2 $9.99/month
Cloud Professional 250 GB Unlimited 300 6 GB 4 $14.99/month
Cloud Enterprise 300 GB Unlimited 300 12 GB 6 $29.99/month

I recommend the Cloud Professional plan from Hostinger for its powerful features and affordable price. It is the most popular of Hostinger’s cloud hosting plans and comes with enough resources to build and manage your website.

Final: Hostinger Brand Review

Tip: Hardware configurations and features can have a significant impact on the performance and capabilities of a cloud hosting plan.

WordPress Hosting

The WordPress hosting plan is optimized to host WordPress websites only. This plan includes a range of features and resources specifically tailored for WordPress websites, such as WP-CLI, WordPress multisite, WordPress staging tool, and more. You can choose from 4 customized WordPress hosting plans tailored to make your ideas happen.

Plan name Disk Space Bandwidth No. of Visits No. of websites Price
Single WordPress 50 GB 100 GB ~10,000 visits/month 1 $1.99/month
WordPress Starter 100 GB Unlimited ~25,000 visits/month 100 $2.79/month
Business WordPress 200 GB Unlimited ~100,000 visits/month 100 $3.99/month
WordPress Professional 200 GB Unlimited ~200,000 visits 300 $11.59/month

I fully recommend the WordPress Pro plan from Hostinger for anyone looking to host their WordPress website. This plan comes with all the features, performance, and security you need to succeed, as well as dedicated resources & an IP address that are not available on the other WordPress hosting plans.

Tip: The WordPress Pro plan is optimized to provide the best hosting experience for WordPress websites.

Agency Hosting

The Hosting for agencies plan is designed to help developers and web designers who want to scale their business by offering professional web hosting to their customers as part of their services. The 3 available plans will allow you to focus on managing your client while Hostinger’s dedicated support team handles the technicalities.

Plan name Disk Space RAM CPU No. of websites Price
Business 200 GB 1.5 GB 2 100 $3.99/month
Cloud Startup 200 GB 3 GB 2 300 $9.99/month
Cloud professional 250 GB 6 GB 4 300 $14.99/month

Final: Hostinger Brand Review

I recommend the Cloud Startup plan from Hostinger for resellers looking to upsell their services and offer their clients an all-in-one solution on a budget. This plan comes with all the features and resources you need to provide top-quality hosting to your clients, including support for up to 300 websites, and unlimited bandwidth.

Tip: Hosting for agencies can help take your business to the next level offering scalable web hosting plans with managed services to your clients in one place.

VPS Hosting

The VPS hosting plan is a virtual private server option that provides users with dedicated resources and more control over their hosting environment. It is recommended for websites that require more resources than shared hosting can provide, but do not yet need the resources of a dedicated server. Hostinger offers 8 scalable VPS hosting plans customized with weekly backups, snapshot, dedicated IP and root access.

Plan name Disk Space Bandwidth RAM vCPU Price
VPS 1 20 GB 1 TB 1 GB 1 Core $3.49/month
VPS 2 40 GB 2 TB 2 GB 2 Cores $4.99/month
VPS 3 60 GB 3 TB 3 GB 3 Cores $7.99/month
VPS 4 80 GB 4 TB 4 GB 4 Cores $9.99/month
VPS 5 120 GB 6 TB 6 GB 6 Cores $23.95/month
VPS 6 160 GB 8 TB 8 GB 8 Cores $38.99/month
VPS 7 200 GB 10 TB 12 GB 8 Cores $57.99/month
VPS 8 250 GB 12 TB 16 GB 8 Cores $77.99/month

I recommend the VPS2 hosting plan for anyone looking to order a VPS hosting plan because it offers a perfect start and allows you to scale as your website grows. The VPS 2 plan offers the right balance of resources and affordability, making it a great choice for a wide range of websites.

Tip: Hostinger’s VPS hosting plans are scalable, so you can easily increase or decrease your resources as your website’s needs change.

CyberPanel VPS Hosting

The next hosting type is CyberPanel VPS hosting. You might be wondering what this is, yes. It is an open-source web hosting control panel that provides a range of tools for managing websites and servers. Hostinger provides 8 scalable CyberPanel VPS plans which can be seen in the table below.

Plan name Disk Space Bandwidth RAM vCPU Price
Cyberpanel VPS 1 20 GB 1 TB 1 GB 1 Core $3.95/month
Cyberpanel VPS 2 40 GB 2 TB 2 GB 2 Cores $8.95/month
Cyberpanel VPS 3 60 GB 3 TB 3 GB 3 Cores $12.95/month
Cyberpanel VPS 4 80 GB 4 TB 4 GB 4 Cores $15.95/month
Cyberpanel VPS 5 120 GB 6 TB 6 GB 6 Cores $23.95/month
Cyberpanel VPS 6 160 GB 8 TB 8 GB 8 Cores $38.99/month
Cyberpanel VPS 7 200 GB 10 TB 12 GB 8 Cores $57.99/month
Cyberpanel VPS 8 250 GB 12 TB 16 GB 8 Cores $77.99/month

I recommend the CyberPanel VPS2 plan for anyone on a budget. It is the most popular and affordable plan and offers a great start for anyone looking to host their website on a virtual private server.

Tip: Use CyberPanel’s caching and optimization features to help improve the performance of your websites.

Minecraft Server Hosting

The last hosting type is Minecraft server hosting. It is a type of hosting that allows Minecraft game lovers to tailor the game to their preference using a Minecraft server hosted on a VPS server. There are 7 different Minecraft server hosting plans available with different hardware configurations.

Plan name RAM vCPU Price
Alex Plan 2 GB 2 Core $3.95/month
Villager Plan 3 GB 3 Cores $8.95/month
Creeper Plan 4 GB 4 Cores $12.95/month
Herobrine Plan 6 GB 6 Cores $15.95/month
Enderman Plan 8 GB 8 Cores $23.95/month
Evoker Plan 12 GB 8 Cores $38.99/month
Wolf Plan 16 GB 8 Cores $57.99/month

I recommend the Villager plan from Hostinger for anyone looking for a powerful and feature-rich Minecraft hosting solution. Whether you are a seasoned Minecraft player or just starting out, the Villager plan has the resources and features you need to succeed.

Tip: If you are making major changes to your server, consider using a staging environment to test them before going live. This can help prevent issues and downtime on your website.

 

Features

Since we have reviewed the different hosting types offered on Hostinger, let’s take a look at some of the important features and tools designed to assist you in the website-building process in our Hostinger brand review.

1. Domain registration

Hostinger makes it easy for you to search for the availability of your domain name using a domain checker tool. Once you enter in your preferred word combinations (3 words at most) into the search box, you will get instant results showing the TLDs available for your domain name and the prices.

Hostinger’s domain registration service also allows you to transfer your domain name from another host as well as the WHOIS domain checker tool to look up certain information about the history of a domain name.

Final: Hostinger Brand Review

Final: Hostinger Brand Review

2. Email Hosting

Hostinger offers 2 professional email hosting types: Google workspace and Titan email hosting. The Titan email hosting has two available plans: Business email and enterprise email while the Google Workspace email hosting has only one plan which costs only $6 per month to set up business email addresses.

Final: Hostinger Brand Review

3. Website builder

Hostinger provides a website builder tool that allows you to create a website with ease without needing to write any code. You don’t need to pay for it as it is already included in Hostinger’s web hosting packages. You can use the drag-and-drop editor to move elements such as text, images, and videos into place.

Final: Hostinger Brand Review

4. Security features

Hostinger takes the security of your website seriously with unlimited free SSL, Cloudflare protected nameservers, automated website backups, in-house developed WAF, complete DDoS protection, auto-updates, and Bitninja web application firewall on the servers. With Hostinger, you can be rest assured that your website will not be vulnerable to cyber attacks.

5. Global data centers

Hostinger has multiple data centers distributed strategically in global locations including USA, Brazil, India, Netherlands, Singapore, United Kingdom and Lithuania. In order to achieve maximum website speed, make sure you choose a server location geographically close to your target audience.

Final: Hostinger Brand Review

6. Daily & Weekly Backups

As part of Hostinger’s commitment to deliver top notch service, they offer daily & weekly backups on their web hosting plans to protect your website’s data from getting lost due to accidents. Hostinger takes daily backups of your website data of the last 7 days and weekly backups of the last 7 weeks to allow you restore your website as it was at an earlier date.

7. Website Migration

Using the website migration tool, you can transfer or move your website to Hostinger from any host. You will get support and technical assistance from their support team, so you don’t have to worry about the complexities of migrating your website.

8. WordPress Staging tool

Hostinger’s user-friendly staging tool is a feature that allows you to create a separate, private version of your live website that you can use to test out changes, updates, and other modifications before making them live on your actual site.

Unique Features

Hostinger offers some unique features that you might not find elsewhere. While other web hosting companies stick with the popular cPanel control panel, Hostinger has its own in-built hPanel control panel designed with an intuitive interface and best web hosting features to allow you setup and launch your website in less than 15 minutes. It is available in 15 local languages to help users from different countries and regions navigate and manage their hosting account easily.

 

Learn more about Hostinger:

 

Performance

Hostinger’s hosting performance has received positive reviews from users, with many praising the company’s fast load times and reliable uptime. To help you get real-time performance of Hostinger hosting types, we used our in-built tool to test the load time and performance of a website from multiple locations around the world.

Speed

In terms of speed, Hostinger uses various technologies such as Cloudflare and HTTP/2 support to improve the performance of websites hosted on its platform. Websites hosted on the US data center will get a speed of 479 ms. This speed score also depends on how close your visitors are to the data center location.

Uptime

Hostinger claims to offer a 99.9% uptime guarantee, which means that your website should be available and running smoothly for the majority of the time. Hostinger’s uptime has been excellent in the last 6 months with an average uptime of 99.97%.

Loading time

Hostinger delivered an average page loading time of 302 ms which makes them one of the top hosting providers we have tested.

 

Level Of Support

Hostinger offers round-the-clock customer support through:

Knowledgebase

Hostinger’s knowledgebase contains written advice and answers on FAQ such as how to set up and manage a website, hPanel, features, website builder, troubleshooting issues with a website or hosting account, and using the various tools and resources provided on the platform.

Final: Hostinger Brand Review

Final: Hostinger Brand Review

Live chat Support

To access live chat support on Hostinger’s website, you will need to log in to your account and click on the live chat button located on the bottom right end of the page. After that, you will be required to select a topic that is related to the issue you have. You can either read their knowledgebase article if it is what you are looking for or proceed to chat with a customer support representative.

Final: Hostinger Brand Review

Note: Unlike other hosting providers, you can only access live chat support when you login to your user account on Hostinger.

Email Support

Hostinger provides email support to its customers. If you have any questions or issues regarding your Hostinger account, you can contact the customer support team via email. To get in touch with the team, you will need to fill out a form on the Hostinger website. The form will ask for your name, email address, and a description of the issue you are experiencing.

Once you have filled out the form and submitted it, the Hostinger customer support team will receive your request and will get back to you via email.

 

Ease of use

While doing my Hostinger brand review, I found some amazing features that really impressed me. I was very pleased with the user-friendly interface and the wide range of features offered by Hostinger. I will now explain how I was able to complete my Hostinger registration, set up my account using the hPanel control panel, install WordPress, and add an email account.

Hostinger registration

I registered for a Hostinger account, and it was quick and easy. First, I visited the Hostinger website and clicked on the “Log in” button. From there, I was taken to a page where I was asked to select a plan that suit my needs. During checkout, Hostinger allows me to choose between creating an account with an email address, Facebook or Google account. After making payment, I was taken to a page to fill out a form with my personal information  and complete the registration process.

Final: Hostinger Brand Review

Final: Hostinger Brand Review

Hostinger control panel

Next, I logged into the hPanel control panel using the login information provided in my welcome email. The Hostinger control panel is user-friendly and easy to navigate. It allows me to manage all aspects of my hosting account, including setting up domains, creating email accounts, and installing applications like WordPress.

 

Installing WordPress on Hostinger

To set up WordPress on Hostinger:

  • Login to the Hostinger control panel.
  • Click on the “Hosting” option on the main menu.
  • Select the domain name that you want to install WordPress for
  • Click the “Manage” button to access your hPanel.
  • Scroll down the page and select Hostinger Auto Installer.
  • From the list of available applications, select WordPress and click “Continue.”
  • Fill out a simple form, including choosing a website title (which you can always change later), setting up an administrator username and password, and entering an email address for logging into your WordPress dashboard.
  • On the next screen, you can select a relevant language and opt-in to update only to minor versions for automatic updates.
  • Finally, click the “Install” button and WordPress will begin installing.

Adding an email account to Hostinger

Adding an email account to Hostinger was simple. I just had to go to the email section of the control panel and follow the prompts to create a new account. It only took a few minutes and now I have a professional email address for my business.

 

Conclusion: Do We Recommend Hostinger?

Yes, we do. As someone who has used Hostinger for my own web hosting needs, I can confidently say that they offer an all-in-one solution at affordable prices. One of the standout features of Hostinger is the in-house control panel, hPanel, which makes it easy to manage all aspects of your hosting account.

With Hostinger, you can launch websites quickly using their Website Builder, and even register a personal domain name for free. In addition, you can set up a professional business email address and receive help from their agents anytime via live chat support.

The Hostinger knowledgebase is also a valuable resource, with a vast array of in-depth tutorials available to help you get the most out of your hosting experience. And if you need to transfer an existing website, Hostinger’s free automatic website migration tool makes the process a breeze.

Overall, I highly recommend Hostinger for anyone in need of web hosting services. And if my brand review doesn’t convince you to give them a try, remember that they offer a 30-day money-back guarantee, so you can try out their service risk-free.

Hostinger Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Single Shared Hosting 50 GB 102.4 GB 1 CA$2.72 2.0 Details
Premium 100 GB Unlimited 100 CA$4.09 4.7 Details
Business 200 GB Unlimited 100 CA$5.45 4.6 Details
Plan 1 20 GB 1 TB Plesk Unlimited CA$5.45 1.0 Details
Single WordPress 50 GB 100.04 GB cPanel 1 CA$2.72 4.6 Details
WordPress Starter 100 GB Unlimited cPanel 100 CA$4.09 4.6 Details
Business WordPress 200 GB Unlimited cPanel 100 CA$5.45 4.6 Details
WordPress Pro 20 GB Unlimited cPanel 300 CA$13.65 1.6 Details
Free Trial Unlimited Unlimited cPanel Unlimited CA$0.00 4.6 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Plan 1 20 GB 1 core 1 GB CA$5.45 4.5 Details
Plan 2 40 GB 2 cores 2 GB CA$8.18 4.8 Details
Plan 3 60 GB 3 cores 3 GB CA$10.92 4.7 Details
Plan 4 80 GB 4 cores 4 GB CA$15.02 4.0 Details
Plan 5 120 GB 6 cores 6 GB CA$32.73 3.2 Details
Plan 6 160 GB 8 cores 8 GB CA$53.28 5.0 Details
Plan 7 200 GB 8 cores 12 GB CA$79.24 4.6 Details
Plan 8 250 GB 8 cores 16 GB CA$106.57 4.6 Details
Start for free Unlimited - 0 B CA$0.00 4.6 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
Startup 200 GB 2 cores 3 GB Unlimited CA$13.65 4.5 Details
Professional 250 GB 4 cores 6 GB Unlimited CA$20.48 4.5 Details
Enterprise 300 GB 6 cores 12 GB Unlimited CA$40.98 5.0 Details
Free trial Unlimited - 0 B Unlimited CA$0.00 4.6 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Website Builder & Web Hosting Unlimited
Free Domain ($9.99 value)
Free Email
eCommerce features
Marketing integrations
24/7 Customer Support
Website builder
Up to 100 Websites
Unmetered traffic (Unlimited GB)
Unlimited Free SSL certificates
Web Hosting included
CA$3.81 5.0 Details

SSL Plans

Plan Name Features Warranty Price Score
Unlimited Free SSL CA$0.00 CA$0.00 4.6 Details
Review Language
Show More
O. Bakr

PLEASE GO AWAY AND DONT WORK WITH THIS COMPANY EVER!!

1.0
- they are evil and money eaters, they suspended all my work for a dumb reason that says you take a lot of resources and destroy our reputation All my clients.
- they forced their clients to buy SSL certificates although, they s...Read Morehould be free and it is for all web hosting companies. Can you Imagine that !!!
- I will transfer all my work and run away from this unrespectable company then I will not hastate to sell my clothes just to let people know about How this company is bad and contain lots of evil inside its work strategy .... starting from the dead waiting time the user has to wait to get a response and ending by the evil strategy it uses to force the user to purchase things its already must give it for free to the users.
- Don't run your work with this company ever
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Hostinger
Hostinger,
Dear Osama,

Our team is genuinely sorry you're facing this situation, but we appreciate your review – your feedback is essential to our growth.

Situations involving malware, like this one, are very delicate and demand some p...Read Morearticular time and attention from our side. Be assured you're our priority, and our team is watching closely to make sure you'll receive a solution ASAP.

As a side note, our Shared, Wordpress, and Cloud plans include the SSL certificates for free — you can install as many as you need inside your hPanel.

Don't hesitate to contact our Customer Success Team whenever you need. We're always here for you.

Sincerely,
Gabriela
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Mustafa Youssif
Mustafa Youssif from Egypt,

bad services

1.0
Actually we bough a domain from Hostinger since 1 April we are trying to update the name servers to our hosting server but their panel which provided for domain registration is useless as i heared from them that they are providing...Read More domain registration through 3rd party which can't update our nameservers correctly since 22 days and we are totally down..

we open many tickets we contact support live chat many times we have emailed to complains email at Hostinger compliances since 1 April and the issue still not resolved..

my question is why you provide a services and we pay money non professional and they look professional but can't resolve a very basic and small issue but finally its a big because our website id down without any correct action from Hosting provider mentioned above
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Hostinger
Hostinger,
Dear Mustafa,

Thank you for bringing this issue to our attention. As a customer-obsessed company, our goal is to provide the best service possible, and we are saddened that your experience does not match our high standards.

...Read MoreFor that reason, we want to change that and escalate your experience with Hostinger. As we were able to find your account with us, our Customer Success team will get in contact to help you and solve the issue you presented. Let’s keep this conversation going!

Best wishes,
Team Hostinger
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Yusof Kenzel
Yusof Kenzel from Lebanon,

Good Hosting with a Major Problem

4.2
I am on Hostinger from 5 months ago, before being with them I read that the support is not great but I took the risk.
But tbh I regret being on Hostinger for the very bad support they have. I'm facing a problem since 15 days and ...Read Moreno live support can be accessed since March 7 to contact them, even I emailed support@hostinger.com but no reply.
Overall with Hostinger you will get very good hosting features but you will really miss the support at any time you need them.
If you are not working every single task and want to rely on support to solve your problems, Hostinger is not the right choice for you.
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Hostinger
Hostinger,
Dear Yusof,

Thank you for reaching out to us! We are glad to hear that our hosting features are up to the task of supporting you on your internet journey.

However, it seems that you are not having the customer support experi...Read Moreence that we aim to offer, and we apologize for that. Sometimes, when the line is too big for the number of support specialists we have available, ticket mode is activated. It means that to ensure that your requests will be received without having to wait too long in line, you fill out a form right at the Support Page inside your panel, and this message will be sent and received by our specialists.

We weren’t able to locate your account with us, so please reach out through your panel so we can find out what happened and how to better support you! Alternatively, you can send a message quality@hostinger.com detailing your experience. Your feedback is essential to us.

Best wishes,
Team Hostinger
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Habib Khan
Moved from Namecheap

The Hosting is good but not for beginners

4.6
This company is good but I note something that I have never seen on other companies like you have to purchase SSL for every domain. The email attaching process to domain is complex and I face the hacked problem after purchasing the hosting.
Hostinger
Hostinger,
Dear Habib,

We would like to thank you for your review. We are happy to hear that your opinion of our services is good; however, we see that you are not completely satisfied and we would like to change that.

We were not able...Read More to find your account with us, so please contact our Customer Success team at support@hostinger.com to discuss the issues you brought forward to us. Let’s keep the conversation going!

Best wishes,
Team Hostinger
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Aliakseyenka Ihar

Very buggy

2.2
Very buggy and slow. Constant problems with file manager, databases. Today everything is OK, tomorrow it will not work - and this is usual picture hoe it works
Hostinger
Hostinger,
Dear Aliakseyenka,

We are saddened to hear about the issues you have been facing. Our goal is to provide our clients with the fastest, most stable hosting in the market but it seems that your experience is not meeting this expe...Read Morectation.

But don’t worry! Our Customer Success Team is available to help you. We invite you to reach us out at the email support@hostinger.com, so our specialists can check what is happening and how to upscale your website to its full potential.

We are looking forward to hear from you soon,
Team Hostinger
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Justin Jau
Justin Jau from Lithuania,

Kind of average

4.0
Using their services for a while now. Websites hosted on their premium hosting load fast and everything seems to work. Support is almost always helpful and fast to respond.
The reason why i say almost is because there were insta...Read Morences when i thought that tech support didnt read my question at all and gave uselless information.
Provided prices are only for the first year after that they go over double.
Spam filter is broken and functions based on... i dont know what, moon phases ? When contacted with the support (multiple times), giving clear images of set rules you dont get the reply. While we are still using their services we are looking for alternatives.
Their webservers are good, however for the price and whats included in it... i would recommend looking somewhere else which is what we will do soon
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Hostinger
Hostinger,
Dear Justin,

We are glad to receive your honest feedback. As a customer-obsessed company, we strive to offer the best service possible, and your opinion is an integral part of this process.

It’s great to know that our server...Read Mores are being able to provide the fast, quality website hosting that we aim for! A lot of effort goes towards keeping everything running smoothly, which is why learning about your satisfaction is very rewarding to us.

Our Quality Team is always working on improving our client’s experience, and they would love to hear more about the points you brought to our attention here. We kindly invite you to share the details through the email quality@hostinger.com so we can upscale your experience!

Let’s keep this conversation going,
Team Hostinger
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Radu Brici
Radu Brici from Romania,

Very Dissapointed!

1.0
Very dissapointed ! I have bought a domain and a webhosting and paid with Ethereum. After 24 hours they told me they can`t register this domain for me due to suspicious reason. i was of course very angry and requested my money bac...Read Morek ( in form of a discount code because they told me payment trough crypto is non-refundable ) and i of course requested to have my account deleted and send me the confirimation. After one week i am still waiting for my discount code and also for my account to be deleted! i don`t want my data any more in their servers! Chat support is 0. verry dissapointed, don`t try otherwise you will have difficult getting your money back!Less
Hostinger
Hostinger,
Dear Radu,

Thank you for bringing this matter up to our attention.

We want to aid our clients with all of their financial queries even if the payment is made via a non-refundable payment method because your success matters t...Read Moreo us greatly.

In order to delete your account, you can select the option ACCOUNT INFORMATION > DELETE ACCOUNT on your hPanel or send an email to gdpr@hostinger.com requesting the deletion.

We were able to locate your account with us, so a Customer Success Specialist will be getting in touch with you soon to support you with the refund and cancelation request. We kindly ask you to keep an eye on your email inbox for this contact, so we are able to answer all of your questions and help you as swiftly as possible.

Sincerely,
Team Hostinger
Less
Aleksi C
Aleksi C from Netherlands,
Moved from Bluehost

You get what you pay for with theese fellas..

2.6
I had my projects hosted on their Premium shared plan and jesus christ it's bad compared to others ive tried recently. Hostinger limited my email inbox to 1 GB and all emails went to spam. Their so called "24/7 support" is infact ...Read Moreonly that if you pay extra. Everything with hostinger is designed to lowball you to join them and then throw dumb charges on you from stuff that should be free... Shame on you hostinger, complete garbage.Less
Hostinger
Hostinger,
Dear Aleksi,

We would like to thank you for reaching out and giving us your feedback. We truly value all of our customers, and we are saddened to hear about your experience.

We would like to assure you that our Customer Succ...Read Moreess team is available 24/7 for all of our customers, regardless of the plan they have purchased. Sometimes, in moments of high demand, the waiting time increases a bit or it is necessary to use the available form as a means of contact - but your request will reach the specialists and they will be glad to help you however we can.

Customer Obsession is our core value, so we strive to act as transparently as possible. Our Terms of Service express the possibility of the offers being changed if necessary, but this information (along with fees, limits, and prices) is available to the clients so they are able to make the best decision regarding their plans and needs.

Our Quality Team would love to investigate further the points you mentioned, in order to improve our services and, hopefully, be able to support you on your online projects once again!

Sincerely,
Team Hostinger
Less

FAQ

Why should I order a plan on Hostinger?

There are several reasons why you should consider ordering a hosting plan on Hostinger.

– Range of hosting options to suit different needs and budgets.

– User-friendly control panel, hPanel, which makes it easy to manage your hosting account and perform tasks.

– Customer support team is available 24/7 to assist you with any questions or issues you may have.

How to purchase a hosting plan on Hostinger?

Purchasing a hosting plan on Hostinger is easy. Simply visit the Hostinger website and choose the hosting plan that best fits your needs. From there, you will be taken to a page where you can provide your personal information and choose a payment method. After completing the payment process, your hosting plan will be activated and you can start building your website.

Will I get help transferring my website and domain to Hostinger?

Yes, Hostinger offers a free automatic website migration tool to help you transfer your website and domain to their servers. This tool makes the process quick and easy, and the Hostinger customer support team is also available to assist you if you have any questions or issues.

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