GoDaddy Reviews and Expert Opinion

Based on 91 reviews in 10 languages
4.5
POOR

Customer score for GoDaddy

5
11
SUPERB!
4
7
Good
3
16
DECENT
2
14
POOR
1
43
STAY AWAY

Detailed Scores / Summary

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Patsy Hildreth
United States
  • Reliability 4.0
  • Pricing 2.0
  • User Friendly 6.0
  • Support 6.0
  • Features 4.0
4.4

Godaddy ripoff!!!!!!

Service used: Shared
I have a Godaddy account that goes from Sept to Sept. In June 2017, 3 months before my contract would expire, they sent me an email to renew my email account for $53 a year. So I sent off the money, stupid me. A few weeks later th...Read More
Eyal Doron
Israel
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 10
  • Support 6.0
  • Features 4.0
5.6

Very slow performance | Many events of web server down

Service used: Shared
I was a GoDaddy customer for 5 years. I have a simple web site in which I write technical articles about Office 365 environment.

The support guys are very pleasant and polite but….
The web site performance was very bad, and I ...Read More
Steve Kent
Canada
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
3.6

Crooked Company. They are in bed with domains by proxy.

Service used: Resellers
If domains expire they pass is on to domains by proxy. Domains by proxy copies the sites content and takes the domain and content. They do not respond to inquiries and when you ask godaddy as to what their affiliation with domains by proxy is they do not respond.
Matthew Mayer
Thailand
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

The worst company on the internet, I am amazed they are allowed to operate

Service used: Shared
A terribly unethical company who must have stolen a whole day or longer of my life wasted going back and forth with support due to their misinformation and incompetence.

Everything I try to do with them is a big hassle. For exa...Read More
Marva Marrow
United States
  • Reliability 4.0
  • Pricing 4.0
  • User Friendly 4.0
  • Support 2.0
  • Features 2.0
3.2

Website Builder and Go Central - WORST for photo heavy websites!!!

Service used: Shared
I have always liked GoDaddy and have been a customer for many years. HOWEVER, their web building products, Website Builder and Go Central have the absolute WORST photo browsers/apps for maintaining photos on your site that could p...Read More
Carl M
Canada
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.4

Terrible Service - Stay Away

Service used: Shared
Go Daddy hosted web service and their "Synching" Feature is absolutely atrocious and unreliable. They try to sell the 1 button Synching service by suggesting you can work on you "staging" site and then "push" over the finished con...Read More
Irene Chaschin
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
3.6

Registering domain at GoDaddy

GoDaddy sells your information so if you use their service to register your domain, you will be bombarded with telemarketers and cold calls soliciting your business. I highly recommend using a more professional site to register domains.
Dr Shivani Sachdev Gour
India
  • Reliability 10
  • Pricing 6.0
  • User Friendly 10
  • Support 10
  • Features 10
9.2

Dr Shivani Sachdev Gour, Websites Hosting for 4 Domain

Service used: Shared
GoDaddy - A trusted name for domain booking and hosting services in India. I have never seen any service provider in who can provide us much affordable and frequent support services as GoDaddy.

Recently I have hosted and regist...Read More
Sam D
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

I sincerely do not recommend GoDaddy

Service used: Shared
I had purchased a domain through GoDaddy in Nov16; I had registered for a 2 year subscription bill amount 3,449.00
Was debited; however there was reversal of the amount on Nov’16 and debited again on Dec’16.
When raised about th...Read More

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting CA$5.11 - CA$51.18 6 plans
VPS CA$25.59 - CA$63.98 8 plans
Dedicated Server CA$102.38 - CA$230.37 8 plans
Cloud Hosting CA$6.40 - CA$102.39 5 plans
SSL CA$78.06 - CA$240.61 3 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2017

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

Go Daddy: Everything You Need

Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple

Uptime & Reliability

Compare
8.9

Reliable, with Solid Uptime

GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.

Features

Compare
3

Feature Description
BandwidthUnlimited bandwidth is allowed, even on the basic plan.
Disk SpaceThe basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier.
Website BuilderGoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you.
Email AccountsEmail is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate.
Shopping CartsMultiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart.
StatsFor statistics, Analog is available, and for interface, Report Magic is available.
MySQL DatabaseIn terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each.
FTP AccountsEach account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap.
Multiple DomainsUnlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains.

Support

Compare
3.5

Superb Tutorials

GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.

Pricing

Compare
8

Economical Pricing, Short Contracts Offered

GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.

User Friendly

Compare
5

Organized and Easy

One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)

Summary

With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot.  Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros           

  • Clear Pricing
  • Great 24/7 Support
  • Unlimited Bandwidth

Cons

  • No Live Chat
  • Very Limited Features
  • First-time users may get confused
  • Poor customer service
  • Difficulty migrating from other hosts
Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
100 GB Unlimited Unlimited CA$5.11
Unlimited Unlimited Unlimited CA$6.39
Unlimited Unlimited Unlimited CA$10.23
60 GB Unlimited Unlimited CA$25.59
120 GB Unlimited Unlimited CA$38.38
240 GB Unlimited Unlimited CA$51.18

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
40 GB - 1 GB CA$25.59
60 GB - 2 GB CA$29.42
120 GB - 4 GB CA$38.38
240 GB - 8 GB CA$51.18
40 GB - 2 GB CA$38.38
90 GB - 3 GB CA$44.78
120 GB - 4 GB CA$51.18
240 GB - 8 GB CA$63.98

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
1000 GB 4 x 3.10GHz 4 GB CA$102.38
1.5 TB 4 x 3.10GHz 8 GB CA$153.57
2 TB 4 x 3.10GHz 16 GB CA$179.17
2 TB 4 x 3.10GHz 32 GB CA$191.97
1000 GB 4 x 3.10GHz 4 GB CA$140.78
1.5 TB 4 x 3.10GHz 8 GB CA$191.97
2 TB 4 x 3.10GHz 16 GB CA$217.57
2 TB 4 x 3.10GHz 32 GB CA$230.37

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
20 GB 1 core 512 MB Unlimited CA$6.40
30 GB 1 core 1 GB Unlimited CA$12.80
40 GB 2 cores 2 GB Unlimited CA$25.60
60 GB 2 cores 4 GB Unlimited CA$51.20
80 GB 4 cores 8 GB Unlimited CA$102.39

SSL Plans

Plan Name Features Warranty Price
Standard SSL DV
Best for blogs and social websites
Validates domain ownership
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
CA$12,798.90 CA$78.06
Deluxe SSL OV
Best for businesses and organizations
Validates domain ownership and organization
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
CA$319,972.50 CA$116.46
Premium SSL EV
Best for eCommerce websites
Validates domain ownership and highest level of organization authentication
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
CA$1,279,890.00 CA$240.61
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

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