GoDaddy Reviews and Expert Opinion

Based on 47 reviews in 8 languages
5.4
DECENT

Customer score for GoDaddy

  • Reliability
    5.4 / 10
  • Pricing
    5.9 / 10
  • User Friendly
    5.3 / 10
  • Support
    5.1 / 10
  • Features
    5.3 / 10

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GoDaddy User Reviews

Language
Our user’s trust is our #1 priority! So Hosting Companies can't pay to change or delete reviews.
Mohan Singh
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.8

Terrible Service

Service used: Dedicated Server
We tried to build our own Word Press site through GoDaddy interface. Should be simple, we are bright educated people. Started calling with technical and web interface problems. They fix technical, although new problems cropped up.... Read More
user avatar
antonio m mccoy
I'VE USED THEM BEFORE. YEARS AGO. AND BACK THEN. I HAD CANCELED MY ACCOUNT FOR !BAD CUSTOMER SERVICE. YEARS LATER THEY GAVE ME A FREE YEAR OF SERVICE. !YEA. !JUST LIKE !THAT THEY HAD. AND GUESS !WHAT? THEIR CUSTOMER SERVICE !STILL...Read More
Justin O
United States
  • Reliability 6.0
  • Pricing 4.0
  • User Friendly 10
  • Support 6.0
  • Features 6.0
6.4

Not great

Service used: VPS
I've had a VPS with them for a while now, yet after the first few months things slowly went downhill. Their support is very limited and they've become less and less reliable. Not a good company to use a VPS with if you're a business owner.
Debashis B
India
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 8.0
  • Support 6.0
  • Features 2.0
4.4

Illogical resource allocation to accounts

Service used: Shared
I have been with Godaddy for last three years. First two years I hosted one website. They allocated 512MB RAM for that account which was somewhat OK for my mid traffic portfolio website. But developers cannot work on the staged su... Read More
 
 
Shirin s
India
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

Horrible experience

Please beware. Don’t register your website here. They sell your number to website builders and then you get back to back calls throughout the day from call centres. When I called godaddy support, they asked me to purchase Rs.130 p... Read More
ANIL SAINI
India
  • Reliability 6.0
  • Pricing 4.0
  • User Friendly 8.0
  • Support 8.0
  • Features 4.0
6.0

Hosting My Website on Godaddy?, No Way!

Service used: Shared
I have used their hosting plan for almost one year in starting. I have purchased Deluxe plan with unlimited website but seriously they only provide 512 MB RAM which will consume in only 2-3 small website with 100-200 visitors per ... Read More
Nicky Talks
India
  • Reliability 4.0
  • Pricing 10
  • User Friendly 8.0
  • Support 4.0
  • Features 6.0
6.4

Buying Domains is ok

Godaddy is good for buying domain.They are very reliable and are inexpensive

They're cheap, and they give discounts many a times, but they only apply to NEW customers . No renewal coupons which is a disadvantage for existing cu... Read More
Lewis Eisen
Canada
  • Reliability 6.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
3.6

Stay away or kiss your $$ good-bye

Service used: Shared
There's nothing worse than a company that refuses to return your money when they can't deliver what they promise. It's bad enough that their assurance that a particular domain configuration was possible on their system turned out ... Read More
Robert Geweniger
United States
  • Reliability 2.0
  • Pricing 6.0
  • User Friendly 2.0
  • Support 8.0
  • Features 6.0
4.8

From okay to terrible

Service used: Shared
I was a Godaddy customer for almost 10 years, and although I wasn't especially happy with them I stayed, mostly because they were okay and I was comfortable enough with that. However, during the last year they've become TERRIBLE! ... Read More
Adam Awad
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0

I will not do business with them any more

Service used: Shared
After I realized my website is not working without any notice from Godaddy , I called them to find out what was the issue they put me on hold for about 20 minutes , and just because I couldn't remember my C. card number that I pai... Read More
charan k
India
  • Reliability 10
  • Pricing 8.0
  • User Friendly 8.0
  • Support 10
  • Features 6.0
8.4

Always Best

Service used: Shared
All my blogs and sites domains are hosted with GoDaddy windows economy shared hosting. Till now i have not faced any big issues. 99% Uptime guarantee, 24/7 customer service available and great technical support.

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting CA$5.29 - CA$53.04 6 plans
VPS CA$26.51 - CA$66.31 8 plans
Dedicated Server CA$106.10 - CA$238.74 8 plans
Cloud Hosting CA$6.63 - CA$106.11 5 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2017

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

Go Daddy: Everything You Need

Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple

Uptime & Reliability

Compare
8.9

Reliable, with Solid Uptime

GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.

Features

Compare
3

Feature Description
BandwidthUnlimited bandwidth is allowed, even on the basic plan.
Disk SpaceThe basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier.
Website BuilderGoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you.
Email AccountsEmail is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate.
Shopping CartsMultiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart.
StatsFor statistics, Analog is available, and for interface, Report Magic is available.
MySQL DatabaseIn terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each.
FTP AccountsEach account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap.
Multiple DomainsUnlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains.

Support

Compare
3.5

Superb Tutorials

GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.

Pricing

Compare
8

Economical Pricing, Short Contracts Offered

GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.

User Friendly

Compare
5

Organized and Easy

One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)

Summary

With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot.  Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros           

  • Clear Pricing
  • Great 24/7 Support
  • Unlimited Bandwidth

Cons

  • No Live Chat
  • Very Limited Features
  • First-time users may get confused
  • Poor customer service
  • Difficulty migrating from other hosts
Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2017

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price
Economy 100 GB Unlimited N/A CA$5.29
Deluxe Unlimited Unlimited N/A CA$6.62
Ultimate Unlimited Unlimited N/A CA$10.60
Prime 60 GB Unlimited N/A CA$26.51
Premium 120 GB Unlimited N/A CA$39.78
Enterprise 240 GB Unlimited N/A CA$53.04

VPS Hosting Plans

Plan Name Space CPU RAM OS Price
Economy 40 GB - 1 GB CA$26.51
Value 60 GB - 2 GB CA$30.49
Deluxe 120 GB - 4 GB CA$39.78
Ultimate 240 GB - 8 GB CA$53.04
Economy 40 GB - 2 GB CA$39.78
Value 90 GB - 3 GB CA$46.41
Deluxe 120 GB - 4 GB CA$53.04
Ultimate 240 GB - 8 GB CA$66.31

Dedicated Server Plans

Plan Name Space CPU RAM OS Price
Economy 1000 GB 4 x 3.10GHz 4 GB CA$106.10
Value 1.5 TB 4 x 3.10GHz 8 GB CA$159.15
Deluxe 2 TB 4 x 3.10GHz 16 GB CA$185.68
Ultimate 2 TB 4 x 3.10GHz 32 GB CA$198.95
Economy 1000 GB 4 x 3.10GHz 4 GB CA$145.89
Value 1.5 TB 4 x 3.10GHz 8 GB CA$198.95
Deluxe 2 TB 4 x 3.10GHz 16 GB CA$225.47
Ultimate 2 TB 4 x 3.10GHz 32 GB CA$238.74

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price
20 GB 20 GB 1 core 512 MB Unlimited CA$6.63
30 GB 30 GB 1 core 1 GB Unlimited CA$13.26
40 GB 40 GB 2 cores 2 GB Unlimited CA$26.53
60 GB 60 GB 2 cores 4 GB Unlimited CA$53.06
80 GB 80 GB 4 cores 8 GB Unlimited CA$106.11
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

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