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DreamHost Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting CA$3.54 - CA$5.41
VPS CA$13.69 - CA$109.50
Dedicated Server CA$203.94 - CA$381.87
Cloud Hosting CA$6.16 - CA$65.70
Website Builder CA$3.54 - CA$23.20


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DreamHost Awards

Best Customer Support badge is given to companies that our editors anonymously tested their Email & Phone support and have proven to be awesome. 
Paul Alfred

Pinned Review

Paul Alfred,
I am a new small business owner and I chose DreamHost based on the reviews I read across many blogs and review sites. I am very happy to have made this decision. I am using their shared hosting plan a...Read Mores that is all I need for my business right now, and I am using FTP to upload my custom webdesigns to my server. It is simple, easy to figure out, and perfect for what my business needs right now. There is also plenty of room for my website to grow along with my business, which is nice. My limited interaction with the customer service at DreamHost has also been very positive. They are friendly, and very helpful.Less
t horan
t horan from Australia,

Best Avoided

I was a Dreamhost customer and had used my Dreamhost account for doing offsite backups for many years. I wasn't backing up excessive amounts of data, but there were many files which were created by me which were irreplaceable. Aft...Read Moreer I had a storage failure at home I went to retrieve the files but they weren't there. Apparently some while before I was sent an email to tell me that I couldn't use their services for backups and that they would delete them. I didn't see this email and so assumed that I would be able retrieve my files. So, I lost about a decade's-worth of my personal files and then when I got understandably very upset, they dumped me as a customer. I also had my Bitcoin wallet backed up there and their servers got hacked and lost all my Bitcoins. Are there any lawyers out there?Less
Did you used object storage
Ben Tong
Ben Tong from Hong Kong,

Tried their starter plan for a day but I had canceled the plan

While their plan is very attractive to join, I had tried for a day and had huge trouble to set up for my react app and node js app (Yet they did mention this in their documentation but I would like to suggest they should make it m...Read Moreore easily to setup). There is a 24/7 support but I found that the support person does not have any technical knowledge, plus already take at leat 10 minutes for just looking up your profile before starting the chat. They seems not really helpful. But I do think they have value for website which uses other technologies.

In conclusion, I believe they should improve their support quality.
Joe Cordes
Joe Cordes from United States,

DreamHost Disaster

After three years of happy and reliable hosting on Dreampress, changes in Dreamhost's web servers, hosting service, and technical support forced our online business to go elsewhere.

It began with unexpected servers crashes whic...Read Moreh quickly became daily and unresolvable. In about a week we dropped from years of stability to every-day troubleshooting to keep our site online.

And with each crash, we learn our server was running out of memory but tech support seemed less specific about the causes or instability. Instead, they chose to up-sell us on a new “Openstack” server deployment, promising better caching and performance -- at the same price.

We were thrilled with how fast we were operational on the new 'bionic' server but not happy to discover this upgraded server would actually cost us 35% more annually, that the memory configurations were no different, and ultimately the server crashes would continue.

For the next 10 weeks, we meticulously followed Dreamhost's advice to optimize our site build, to employ different caching strategies, to minify, to defer code, to better optimize images, and reduce page loading sizes.

We did everything required to get us to an A-rating with GTmetrix but the server crashes continued while Dreamhost offered us no effective assistance with resolving what became a maintenance nightmare.

The final straw was learning that DH tech support was aware of a bug in the new servers that prevented some MySQL DBs from restarting after a server crashes. When we migrated our site off of Dreamhost servers, they still hadn't isolated the problems or taken any ownership of them.
Eugene Erchov
Eugene Erchov from Canada,

Awful service

Do not engage in business with these guys. Our website was down multiple times for weeks at a time without any notification from them. We've lost over 6 figures of revenue solely from the website being down without our knowledge. ...Read MoreThey have the absolute worst support and will charge you $10 for every support contact. In process of suing at the moment.Less

Expert Review

Delight Johnson
Delight Johnson
Hosting Expert

As a hosting review expert/website owner myself, it made sense I reviewed Dreamhost – one of the most popular hosting providers in the world. Dreamhost is known for its speed and reliability and over 1.5 million domains trust them. In the rest of this piece, I’ll share my thoughts on the host’s pricing, overall features, performance, ease of use, and support… so you have all you need to know to make an informed signup decision.


Dreamhost Review

Dreamhost has been around for a long time – founded in 1996, they are now home to over 1.5 million websites, blogs, and apps. The company offers shared, VPS, dedicated, Cloud and WordPress plans.

On their basic shared plans, you get all the goodies – a free SSL/domain, SSD storage, unmetered bandwidth, SSH access, pre-installed WordPress and auto migrations, and access to the Dreamhost custom control panel.

DreamHost is rated A+ on BBB and compiled from over 3679 reviews, the host is rated 4.7/5 on Trustpilot.

Pros and Cons


  • Versatile hosting plans
  • Impressive server speeds
  • WordPress-heavy features
  • Free domain and SSL included
  • Unrivaled money-back guarantee
  • Easier choice from to-the-point plans
  • Offers other website and marketing-specific services


  • Not the best support – limited time
  • Not privately owned
  • Storage is not the best on the market

Pros and ConsWhether you are a small or mid-sized business, or a full blown Fortune 500 enterprise, Dreamhost has the hosting solutions for your needs. Looking for servers that host like a dream? Sign up for Dreamhost today!


Visit DreamHost


Rating Breakdown

With the huge number of hosting providers on the market, it’s important that we have a standardized way to compare them. At HostAdvice, we created a hosting provider rating methodology to do just that.

So irrespective of the kind of hosting or features a particular provider offers, our methodology evaluates every important factor and scores each host based on how they perform.

Parameter Score Why we gave this score
PRICES 9.5 Dreamhost offers hosting plans that are pretty affordable compared to other providers and a rather unusual 97-day money-back guarantee. I gave them a 9.5 because you can choose to commit to monthly, 1-year, or 3-year billing packages.
FEATURES 9.0 Vast hosting kinds, CloudFlare-compatibility, SSD servers, free domain and SSL, pre-installed apps and WordPress, a custom control panel,  and other features make Dreamhost feature-heavy. I’d give them a 9.0 because some addons are not free.
PERFORMANCE  8.0 300 ms response time, 99.9% uptime, SSD servers and storage, and great load times make the host among the high performers. I’d give them a 8.0 because there are still faster hosts.
USER FRIENDLINESS 9.0 Beginner-friendly Dreamhost control panel, intuitive UI, and 1-click installs make the host very user friendly. I’d give them a 9.5 because the custom control panel makes them very easy to use.
SUPPORT 8.5 Live chat, ticketing, phone support, discussion forums, and a vast knowledgebase. However, I’d give them a 8.5 because most of these are only available for existing customers.


Dreamhost Prices & Plans – 2023

Dreamhost offers shared, VPS, dedicated, cloud and WordPress plans (managed and unmanaged). They also offer email hosting, a website builder, and a unique suite of pro services – web design, marketing, management etc.

On most of their plans, Dreamhost offers a remarkable 97-day money back guarantee – enough time to decide if you like their services and the right to cancel anytime.

And when you finally decide to commit to Dreamhost, you can pay via a credit card, debit card or Paypal.

Shared Hosting

Plan name Space Bandwidth Panel Number of sites Price (per month)
Starter 50 GB Unmetered Custom panel 1 $2.95
Unlimited Unlimited Unmetered Custom panel Unlimited $2.95

Dreamhost’s unlimited shared plan is the most recommended as you get everything from the ‘starter’ plus unlimited websites to host and unlimited storage… for the same price range.

Tip: Dreamhost’s shared hosting plans are best for websites that don’t get a lot of traffic – new or entry-level websites. They give you the most resources on a budget. Note that the prices specified are for Dreamhost’s 1-year packages.

VPS Hosting

Plan name Space Bandwidth Panel Number of sites Price (per month)
VPS Basic 30 GB Unlimited Custom panel Unlimited $13.75
VPS Business 60 GB Unlimited Custom panel Unlimited $27.50
VPS Professional 120 GB Unlimited Custom panel Unlimited $55.00
VPS Enterprise 240 GB Unlimited Custom panel Unlimited $110.00

I’d personally recommend Dreamhost’s VPS business plans if you’re just getting started with VPS hosting. 60 GB SSD storage and unmetered bandwidth at $27.50/month.

Tip: Dreamhost’s VPS plans are ideal for businesses that experience traffic spikes and need scalable resources – fluctuating server demand. These VPS plans allow you to quickly increase or decrease the resources you need.

Dedicated Hosting

Plan name Space Bandwidth Panel Number of sites Price (per month)
Standard  1 TB Uncapped Custom panel Unlimited $149
Enhanced 2 TB Uncapped Custom panel Unlimited $279

I personally recommend Dreamhost’s standard dedicated hosting plan if you’re just getting started with dedicated resources. You get 1 TB HDD, uncapped bandwidth, and 4 GB RAM in an Intel Xeon 4-Core 8-Thread.

Dreamhost offers three pricing tiers each under its standard and enhanced dedicated plans charged based on the amount of RAM you get.

For standard:

4 GB RAM – 1 TB HDD storage – $149

8 GB RAM – 1 TB HDD storage – $189

16 GB RAM – 1 TB HDD storage – $229

For enhanced:

16 GB RAM – 2 TB HDD – $279

32 GB RAM – 2 TB HDD – $339

64 GB RAM – 2 TB HDD – $379

16 GB RAM – 240 GB SSD – $279

32 GB RAM – 240 GB SSD – $329

64 GB RAM – 240 GB SSD – $379

Tip: Dreamhost’s dedicated hosting plans are best for businesses that get a lot of traffic and hence experience high data demand. Businesses that also handle sensitive data – e.g: customer payment methods, etc.


WordPress Hosting

WordPress Basic

Plan name Space Bandwidth Panel Number of sites Price (per month)
Standard  50 GB Unmetered Custom panel 1 $2.95
Enhanced Unmetered Unmetered Custom panel Unlimited $2.95

Dreamhost’s entry level and most affordable WordPress plans. I’d recommend the enhanced that gives you unmetered storage and bandwidth for the same price as the most basic.

Tip: Entry-level WordPress plans best for new websites or domains that handle little traffic.


Plan name Space Bandwidth Panel Number of sites Price (per month)
DreamPress 30 GB Unlimited Custom panel 1 $16.95
DreamPress Plus 60 GB Unlimited Custom panel 1 $24.95
DreamPress Pro 120 GB Unlimited Custom panel 1 $71.95

DreamPress – fully managed WordPress that gives you extra resources and everything to run a successful WordPress website. Backups, support, free migration etc.

Tip: Dreamhost’s managed WordPress plans – DreamPress – are fully managed services where their teams do the heavy lifting of setting up and maintaining your website for you.

VPS WordPress

Plan name Space Bandwidth Panel Number of sites Price (per month)
VPS Basic 30 GB Unlimited Custom panel Unlimited $13.75
VPS Business 60 GB Unlimited Custom panel Unlimited $27.5
VPS Professional 120 GB Unlimited Custom panel Unlimited $55.00
VPS Enterprise 240 GB Unlimited Custom panel Unlimited $110

Dreamhost’s VPS WordPress plans feature WordPress hosting powered by VPS servers for more scalability, control, and resources.

Tip: Best for businesses with multiple WordPress websites or people who want control over their WordPress resources.



  • Free domain and SSL
  • 1-click installs
  • 97-day money back guarantee
  • Unmetered bandwidth and storage
  • Custom control panel

Dreamhost has some rather special features but among all these, the most prominent is probably its customized control panel – Dreamhost does not offer cPanel but rather, a custom-built control panel for user friendliness. Dreamhost also offers a remarkable 97-day money back guarantee on its plans.

Final: Dreamhost - Review

Dreamhost also offering VPS-powered WordPress plans is not something you see everyday.


Learn more about DreamHost:



If you’re considering hosting your website on Dreamhost, it’s important that you know how well your website will perform – as a result of how the host’s servers perform.

Some important performance metrics to measure are the host’s server response time, uptime, and fully loaded time.

The quicker the host’s servers respond when a user visits your website, the quicker your web pages will load and be available to the user. This will mean longer engagement times, less bounce, and more conversions for you.

As a standard, Google recommends a fully loaded time between 1-2s. 99.9% uptime has become the industry’s standard and Dreamhost assures you of that.

To measure their server performance, I tested metrostyle.com – a domain hosted on Dreamhost – on GTMetrix and these were the results:

The server response time averaged around 250 ms and had a fully loaded time of 2.1s. The host also had a very impressive overall performance of 99%:

Final: Dreamhost - Review


Level Of Support

Dreamhost promises support 24/7/365 via:

Live chat

To talk to a real person, you will have to be a paid customer, otherwise you only have a bot at your disposal.

Final: Dreamhost - Review

While they have their place, their replies will of course be rigid. Via the bot chat, you can also create a support ticket and email thread to an agent who’ll respond in less than 24 hours.

Phone support

Phone support is also only available for paid customers.

Discussion forums

For some reason, Dreamhost’s discussion forums redirect to knowledgebase page. My guess is they’re also available only when you’re a paid customer and can be accessed via the control panel.


Dreamhost has a well-stacked knowledgebase and help desk equipped with a search engine to give you a library of answers to whatever questions you may have about their packages, how-tos, etc.:

Final: Dreamhost - Review


User-Friendliness – Ease of use


Registering on Dreamhost is as simple as buying one of their plans. Using their shared plans as an example, simply click the ‘Get started’ and then ‘Sign up now’.

The chat portal seems connected with real humans (when you’re about to pay lol).

You’ll be asked whether you want to register a new domain, have an existing domain, or will get to that later:

Final: Dreamhost - Review

You can also choose how you want to pay – monthly, yearly, or triennially.

Next, you’ll be asked to fill in your details – payment details (card or Paypal), billing info, your account info (name and email), and whether you want to add extra features like email and Dreamhost protection.

Proceed to checkout and you have your account ready!

DreamHost Control Panel

Dreamhost doesn’t support cPanel – they made it super clear. Instead, they offer a custom-built control panel. From here, you can manage your domains, mail, FTP & SSH, Support and much more!

Final: Dreamhost - Review

So there’s no separate panel for the more technical stuff. Everything can be controlled from one dashboard, making the host incredibly intuitive.

Installing WordPress on Dreamhost

Dreamhost’s WordPress plans come with WordPress pre-installed and what’s more? You get automatic WordPress updates, free auto WordPress migrations, and the WP website builder.

Also, Dreamhost offers a 1-click WordPress installer, however, to use it, your website must be fully hosted on Dreamhost – i.e not parked, mirrored, redirected, or DNS only.

Final: Dreamhost - Review

To install WordPress in the WordPress panel, click ‘Install WordPress’ then ‘Learn more and install’. Fill in the ‘install to’, ‘select database’, ‘deluxe install’, and then add the ‘WP website builder’.

Click ‘Install it for me now’.

Add an email account with Dreamhost

Do note that Dreamhost’s shared starter plan doesn’t include email and you’ll have to pay for it separately. However, on the shared unlimited and every other plan, you get unlimited emails.

To add an email to your domain on Dreamhost, in the panel, click ‘Manage emails’. Click ‘Create new email address’ and then fill in the details:

Final: Dreamhost - Review

Choose an address, mailbox name, password (pick or auto-generate), set disk storage, choose whether you want daily warnings… and voila! Your email is ready.


Conclusion: Do We Recommend Dreamhost?

Dreamhost is indeed a great host with several unique features in its offering – a 97-day guarantee, VPS plans specifically for WordPress, and cPanel-free user interface that makes it especially great for hosting newbies.

So, do I recommend Dreamhost? I do. My only qualms with them is their support could be much better. No live chat or phone support unless you’re a paid customer. If you’ll be needing a lot of help, they may not be the best choice for you as their contact hours are limited.

Asides from those, I like how their plans are straight to the point when compared to other hosting providers on the market.


Will the cost of the hosting plan increase at renewal?

Every DreamHost plans price increases when you renew it.

Does DreamHost offer Windows VPS hosting?

No, DreamHost doesn’t have Windows VPS hosting options. Their VPS plans use Linux.

Does DreamHost offer an uptime guarantee?

DreamHost guarantees 100% uptime with every DreamHost plan. And if you experience any downtime, you receive compensation equal to the cost of one day’s hosting, up to a maximum of 10% of your total hosting cost.

How can I purchase a domain name at DreamHost?

Buying a domain name with DreamHost is easy. You can use their domain search tool to buy your desired domain name.

Can I contact customer support even if I’m not a current customer?

Yes, you can. You can visit DreamHost’s support page and select Sales. Or, you can contact them through their ticketing system.

What are some good Dreamhost alternatives?

Some good Dreamhost alternatives are A2 Hosting, Namecheap, BlueHost, SiteGround, and Hostgator.

Is Dreamhost fast?

Dreamhost has decent speeds but is actually not the fastest host on the market. Other hosts like A2 Hosting, SiteGround, Hostinger boast faster server response times.

Is Dreamhost the same as BlueHost?

No. Dreamhost and BlueHost are two different hosts. Both offer similar services – shared, VPS, dedicated and WordPress hosting but overall, Dreamhost offers more features out-of-the-box than BlueHost.

DreamHost Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Shared Starter 50 GB Unlimited cPanel 1 CA$3.54 4.3 Details
Everything Unlimited Unlimited Unlimited Unlimited CA$5.41 2.7 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS Basic 30 GB - 1 GB CA$13.69 2.9 Details
VPS Business 60 GB - 2 GB CA$27.37 4.3 Details
VPS Professional 120 GB - 4 GB CA$54.75 4.3 Details
VPS Enterprise 240 GB - 8 GB CA$109.50 4.3 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Standard 4 1 TB 4 cores 4 GB CA$203.94 4.3 Details
Enhanced 16 2 TB 12 cores 16 GB CA$381.87 4.3 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
512MB RAM Server 80 GB 1 core 512 MB Unlimited CA$6.16 4.3 Details
2GB RAM Server 80 GB 1 core 2 GB Unlimited CA$16.42 1.6 Details
8GB RAM Server 80 GB 4 cores 8 GB Unlimited CA$65.70 1.0 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
Shared Starter Unlimited
1 Website
Free Domain included
Unlimited Traffic
WordPress Pre-installed
Fast SSD Storage
WP Website Builder
Free Automated WordPress Migrations
Free SSL Certificate
Free Domain Privacy
Add Email as low as $1.67/mo
97 Day Money-Back Guarantee
CA$3.54 4.3 Details
Shared Unlimited Unlimited
Unlimited Websites
Free Domain included
Unlimited Traffic
WordPress Pre-installed
Fast SSD Storage
WP Website Builder
Free Automated WordPress Migrations
Free SSL Certificate
Free Domain Privacy
Unlimited Email @ Your Domain
97 Day Money-Back Guarantee
CA$5.41 4.3 Details
DreamPress 30 GB
Built for ~100k Monthly Visitors
Unlimited Email
30GB SSD Storage
Unmetered Bandwidth
1-Click Staging
SSL Certificate Pre-Installed
On-Demand + Daily Backups
24/7 WordPress Support
Jetpack Free Pre-Installed
Free Automated WordPress Migrations
WP Website Builder
CA$23.20 4.3 Details

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