2.0
POOR
  • User Friendly
    2.0
  • Support
    1.9
  • Features
    2.2
  • Reliability
    2.0
  • Pricing
    2.1
Write Review Visit CloudFlare

CloudFlare Review - Expert and User Insights by Paid Customers

Pricing Range

CDN CA$0.00 - CA$6,862.38
DDoS Protection Services CA$27.45 - CA$274.50

Availability

100% Uptime

Data Centers

Nicholis du Toit

Pinned Review

Nicholis du Toit,
4.2
CloudFlare is a great CDN, only problem is that the SSL that comes with the free plan uses SNI.
Robert Winkelmann
Robert Winkelmann from United States,

Cloudflare is GARBAGE

1.0
Cloudflare is the #1 protection service for spammers, scammers and phishing. Cloudflare refuses to take action on spammers abusing it's services. I get the same spam every day and they refuse to cut off that persons account, will ...Read Morenot give us the name of the host provider and basically stands as protection for 90% of the spam I get every single day. Please do not do business with this company until they start taking real action against the constant abuse of it's services. If I could block anything tied to a cloudflare account I would.Less
John
John,
i have experienced the same issue and the scamming website is hosted by Cloudfare who seemingly has no way to contact support unless you have an account with them. we need to file a compliant with the FBI or the ic3.gov and the BB...Read MoreB. Let me know what measures you have taken thus far as i will add my issues and complaints alongside.Less
Bob Jackson
Bob Jackson from Canada,

Being on the receiving end during web brousing, Cloudflare sucks big time

1.0
The f'king security check screen is blocking access to many web sites and it's growing. Not only that, half the time the captia's don't work even after many attempts. It's becoming a REAL PAIN IN THE A S S to many web surfers. Thi...Read Mores may be a needed service for web sites, but it should be done without pissing us off .Less
Koofasa
Koofasa,
Why do they track our activity online? I switched to the new app DuckDuckGo came out with and was immediately informed that cloudflare was tracking me at one of my websites I routinely visit. Are they CIA?
David Solanki
David Solanki from United States,

Great and runs well

5.0
Provides the best security along with phenomenal cloud services.
Steven
Steven,
The service provided by Cloudflare allows the owners of phishing websites to hide WHOIS information, In fact, the service provided by Cloudflare is to support phishing websites to phish and scam. If you check some networklookup, y...Read Moreou will find these phishing websites are hosted by Cloudflare Inc.

If you fill out an abuse form on cloudflare.com, you never get a response.
If you file a complaint through Better Business Bureau, Cloudflare tell you to fill out an abuse form on cloudflare.com.

If you file a complaint through Better Business Bureau, Cloudflare reply you that you should receive a separate email with the hosting provider contact information for the phishing websites, but you never receive the email for the hosting provider contact information.
If you check other networklookup, you will find these phishing websites are hosted by Cloudflare Inc.
Less
Steven
Steven,
Cloudflare services have been used by Rescator, a carding website that sells stolen payment card data.[98][99][100]

In 2018, Cloudflare was identified by the European Union's Counterfeit and Piracy Watch List as a "notorious ma...Read Morerket" which engages in, facilitates, or benefits from counterfeiting and piracy. The report noted that Cloudflare hides and anonymizes the operators of 40% of the world's pirate sites, and 62% of the 500 largest such sites, and "does not follow due diligence when opening accounts for websites to prevent illegal sites from using its services."[101][102] Italian courts have enjoined Cloudflare to cease hosting pirate television service "IPTV THE BEST" after it was found to be infringing the intellectual property of Sky Italy and the Italian football league,[103] and German courts have similarly found that "Cloudflare and its anonymization services attract structurally copyright infringing websites."[104]

Cloudflare has been cited in reports by The Spamhaus Project, an international spam tracking organization, for the high numbers of cybercriminal botnet operations hosted by Cloudflare.[105][106][107] An October 2015 report found that Cloudflare provisioned 40% of the SSL certificates used by typosquatting phishing sites, which use deceptive domain names resembling those of banks and payment processors to compromise Internet users' banking and other transactions.[108]

For detaiils, please see https://en.wikipedia.org/wiki/Cloudflare.
Less
Lehoczki Péter
Lehoczki Péter from Hungary,

Customer support use blockheads

1.0
I have a still ongoing and unresolved issue on one of their regional server. I have checked a ticket about it.

First a whole week went by while nothing happened and they just stmaped it as resolved issue. I appealed.
Two days ...Read Morelater finally I got someone on the line who asked for some info. I provided them, stating their server does an unwanted redirection to Google main site. I backed this up with browser logs, server logs, connection logs and screenshots.
Another two days later they asked the same thing again, not even reading the previous reply. I copied my previous reply with all the attachments with an attention for reading previous replies.
Yet another two days later they asked to set a page rule.
Now I provided them (yet again) what happens even with the page rule on. (What does not help at all just worsening the problem.) And I'm playing the waiting game yet again.
Less
Melissa Brooks
Melissa Brooks from United States,

Horrible, horrible, horrible

1.0
I don't know why WPEngine recommends using CloudFlare. What a joke. I have been down for 2 days and there isn't ANYWAY to get support without opening a ticket with them that will put me down for another 2 days. All I did was use t...Read Moreheir CName flattening and point my domain. It took 24 hours to update and I couldn't access my site AT all during this time. THEN when it came up there was an issue with the SSL not working. I cancelled theirs, used Encrypt with WPEngine and bam, site not accessible again. After nearly an hour on support with WPEngine, they bypass CloudFlare and it works fine. They tell me to contact them to flush their cache. HA! As if I could. I flush the cache myself, wait 5 hours, and I STILL can't access my site. So I delete the entire account and point the DNS directly to WPEngine through the A record. Wow, what a surprise, within 5 minutes I am back in business. I will NEVER use them again. I lost 2 days of work for nothing.Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

Global Content Delivery Network

Cloudflare is one of the best-known content delivery networks in the world. As of this writing, they operate 102 data centers in locations around the world, and they are regularly adding to that number. They can handle 10Tbps in bandwidth for their customers, and do an excellent job at innovating and helping clients with a wide range of different requirements. It is important to note that this is not a traditional web-hosting service that is being offered from CloudFlare. Their service is to deliver content to websites that have special requirements.

For example, sites that have heavy traffic or very large files (music, movies, ect) can have the content stored and delivered from CloudFlare rather than their own web hosting server. This can cut down on the system requirements needed, while also increasing the speed and other benefits. This type of service requires very high end hardware and bandwidth, and CloudFlare is one of the best in the world at providing this service.

9

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    9

  • Features
    9

  • Reliability
    9

  • Pricing
    9

Uptime & Reliability

Reliability is Their Main Selling Point

The main benefit of a content delivery network is that you will have reliable, fast loading of your sites, files, and other content. Thanks to the many different data centers and extremely high quality connections, uptime will never be an issue. Most customers who use this service will never experience any type of outage at all. In addition, their DDoS and security features can do a lot to help prevent other types of outages caused by digital attackers.

Features

Features Focused on Quality

When looking through the feature list from this company it is very easy to see that they don’t have the same type of options as other companies. Instead, their features are focused on serving up content, adding security, protecting from attacks, and more. Each of the features that they do offer are very high quality and will meet the needs of even the most demanding of customers.

The main service is the content delivery network, which allows customers to serve up almost limitless amounts of data to visitors without any trouble. They also provide web optimization services to speed things up. A service that is becoming more and more important to all sorts of customers is their Anti-DDoS efforts. When a site is being hit with a DDoS attack it becomes unusable. By routing traffic through CloudFlare they are able to scrub the bad traffic out so the site remains up and working the entire time. This is especially important for corporate clients that are often attacked in this manner.

Support

Excellent Tech Support

It is very rare that you will run into any type of issue with this company. If, however, something does go wrong, they will be there to support you immediately. They are easy to reach through their website or back end, or via phone if necessary. In most cases, they respond to issues like DDoS attacks automatically so you don’t even have to do a thing.  If you ever need them, they will respond quickly and provide you with the answers to solve your issues. In addition, they do have a good section of documentation and resources that can help you learn more about their services.

Pricing

Great Pricing Options

Many people are surprised at just how affordable the services are from this company. To start with, they have a free package that provides many of their great services for personal websites and blogs. For professional websites and small businesses, they have an option for $20 per month per domain that needs basic security, performance improvements, and other benefits. For $200 per month per domain businesses that run eCommerce sites or those who need more advanced security and performance can get their services. Large corporations can also have a customized quote on the price by contacting them.

User Friendly

Easy to Work with Services

The services provided by this company are very easy to work with. Even those who have never used a CDN in the past shouldn’t have any trouble getting their site up and running on it quickly and easily. Their documentation is top notch as well so you can get your site setup easily. Signing up for their service isn’t a problem either thanks to their easy to navigate website.

Summary

Top of the Line Services

If you’re looking for a content delivery network, security, optimization, or any of the other services provided by this company, they can definitely meet your needs. From small entry level websites to the world’s largest corporations, this company is able to help. They currently protect more than 5.5 million websites.

Pros:

  • Great DDoS Protection
  • Very Affordable Services
  • Easy to Use

Cons:

  • Not a Normal Hosting Provider
  • Lots of Features can be Confusing for New Customers

CloudFlare Prices, Plans & Features - 2023

CDN Plans

Plan Name Bandwidth Features Number of Sites Price Score
Free Unlimited
Limited DDoS protection
Global CDN
Shared SSL certificate
I'm Under Attack™ mode
3 Page Rules included
1 CA$0.00 2.2 Details
Pro Unlimited
Basic web application firewall (WAF) with Cloudflare rulesets
Image optimizations with Polish™
Mobile optimizations with Mirage™
20 Page Rules included
1 CA$27.45 1.2 Details
Business Unlimited
Advanced DDoS protection
Advanced web application firewall (WAF) with 25 custom rulesets
Custom SSL certificate upload
PCI compliance thanks to Modern TLS Only mode and WAF
Accelerate delivery of dynamic content with Railgun™
Prioritized support
50 Page Rules included
1 CA$274.50 1.0 Details
Enterprise Unlimited
24/7/365 enterprise-grade phone and email support
100% uptime guarantee with 25x reimbursement SLA
Advanced DDoS protection with prioritized IP ranges
Advanced web application firewall (WAF) with unlimited custom rulesets
Role-based account access
Multiple custom SSL certificate uploads
Access to raw logs
Named solution and customer success engineers
Access to China data centers (additional cost)
100 Page Rules included
1 CA$6,862.38 1.0 Details

DDoS Protection Plans

Plan Name Features Number of Sites Price Score
Pro Unlimited CA$27.45 1.4 Details
Business Unlimited CA$274.50 1.0 Details

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