Reliability

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven’t done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that’s not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

• 24/7/365 support
• Live chat
• How-To Articles
• Customer Forum
• Twitter
• Ticket System

Pricing

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren’t they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn’t matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don’t push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

• Excellent amount of support channels
• Excellent uptime and money back guarantee
• 5 Hosting Plans
• Great prices across the board
• Secure servers with backups
• User-friendly control panels

Cons

• No cloud hosting